I hired Ron after firing a competitor* (I'll explain after raving first about his work) and I am so so sorry I didn't go with him in the first place! He came by within an hour of my reaching out that same day, and was prepared, communicative, and incredibly professional. He explained everything he was doing and why, gave me options and was open to input, was sensitive to my baby's fear of the drill, and made sure everything was secure and safe for her. (The job we hired him for was somewhat tricky in that we were mounting two heavy TVs into unfinished brick fireplaces). Ron is a super nice guy who clearly knows what he's doing. He's a pleasure to talk to, and I felt completely confident in him and his work.
*Because the guy I hired first scared me.
**The following concerns the FIRST guys I hired. I'd review them on their page, but no joke, I'm scared to, especially because the guy who came to do our TVs kept making a point to say "Remember, I know where you live..." like THREE TIMES. These guys missed their first appointment because of van trouble, came the next day, and couldn't finish in the time frame they gave me (and then weirdly, just wouldn't leave when we said we had to put the baby to bed and it was 9pm and whatnot). They said they would come back the next day, but never did, and never called. When I finally tracked them down, I was yelled at that I misheard about them coming that day (I didn't). Next day a part was coming in, day after that I again had to track them down, and again got yelled at that I wasn't being understanding of their car trouble, and their having to take ubers around... This went on and on. It ended in my asking to pay them for the unfinished job--they charged me for the full job and the parts they supposedly ordered even though they couldn't provide proof or a receipt--$216 for nothing. I told them I'd Venmo so as not to have this creep in my house again, but he demanded cash, and said he was gonna come to my house when I was alone with the baby, and I had to threaten to call the police if he did. Total nightmare!
So yeah, I am super bummed I didn't hire Ron in the first place. Don't make the same mistake that I did!
Side note: Ron is so sweet that when I heard him introduce himself to my husband, I thought I heard him say "Ryan" was his name. So I started calling him Ryan thinking that I had mistook his name earlier when I was calling him "Ron", and he totally just went with it. I'm sorry Ron! read more