Doesn't look like Yelp is used much here... but I'm going to leave one anyways…read more I HIGHLY RECOMMEND THIS PLACE. They care. Went in for an annual eye exam, but really because I had some issues. They go through a very in depth exam, and will sit with you and answer any and all questions you have. I had Dr. David Parker. Professional and caring. Expected a lot less, and got a lot more. Amazing assistants. All were VERY nice and smart. It was such a warming place with great people. I have found my eye doctor and won't switch to anyone else. HIGHLY RECOMMEND. Did I mention that already? I'm glad my last eye doctor did such a horrible job, or else I wouldn't have been searching for a new one. Good luck! Can't go wrong with any of the doctors here!

My daughter took my autistic granddaughter to this office. Due to unforeseen circumstances that…read moreoften arise with autistic children. My daughter was 8 minutes late arriving. The doctor refused to see my 3 year old granddaughter. The staff was rude and so inconsiderate. It was very disheartening. It was such a disappointing experience.

My husband got his annual eye exam here for for the first time. He really appreciated how nice…read moreeveryone was. I went back with him to select his glasses. The office is nice and has a large selection of glasses to choose from.

Dr Sullins is one of the best eye doctors I have ever visited. He is very caring and personable…read moreduring your appointment and answers any questions or concerns you may have. His staff has always been absolutely amazing, normally on time and it is very fast paced but not rushed. Check in with the front desk and either grab a seat to read a magazine or look around for new glasses. Once they call you, the appointment starts and all the eye test and check ups are done. Dr Sullins comes to discuss what plan of action we should take (I am about as blind as a bat). If I have any questions he explains the answers, and if I am trying a new lenses the explanation of the lenses material and reviews from other customers are given. Once the new prescription is given and contacts I am given the option for glasses or contracts or both, depends on your insurance and your funds. They do take VSP which is phenomenal. The staff also does not rush or pressure you to buy glasses or contacts. They let you look and take your time. I recommend all family and friends to Dr Sullins, our family has started within the past 3 years, and we will continue to be patients!

Successful cataract surgery for my wife. Great team from nurses to surgeon. Smooth process.read more

Dr. Calderwood and her staff are amazing! They are all very patient, knowledgable and helpful. The…read moreplace is also very clean.

I have been a long time Lenscrafter's customer and got fed up with the high prices and poor…read moreservice. Last fall I switched to Schaeffer Eye Center located in the Providence area of Huntsville. The service was fantastic and although the selection of frames is less than Lenscrafter's, Schaeffer still had a good selection to choose from. The thing that surprised me the most when I bought my glasses was the low price. Given Schaeffer's is not a nationwide franchise I expected the prices to be higher, but to my surprise they were much lower. So good service, adequate selection, and low price. Overall very good. Moving from last fall to today: I was working in the yard and a large piece of concrete hit my face and scratched my glasses. I went back to get a new pair and the lady checked my file and said the glasses were under warranty and they would order new lenses for me. What a pleasant surprise! And the new lenses will come in less than 2 weeks. WOW! If you are looking for a place to get glasses checkout Schaeffer Eye Center in Providence!

This is the only place I trust to get my contact (and glasses) prescription correct due to severe…read moreastigmatism. Every doctor I've used at Schaeffer has been great - knowledgeable, concerned, and helpful. I've gotten most of my family to switch and they couldn't be happier either. Whether you're in the market for contacts, trendy glasses or sunglasses, or something economical, Schaeffer can help and you'll be seeing clearer than ever!

I wish I could write a wonderful review. Dr. Watson did a wonderful job but unfortunately, her…read morebilling staff is not so great. I had my routine eye exam on August 21, 2025. At that time, I paid my co-pay and out-of-pocket for retinal photos. I received a surprise bill on September 24, 2025, for $150 "surgery copay" for collagen plugs. In total I made 9 phone calls and one trip to the office to try and get this sorted out. I had been in communications with Monica throughout the process of trying to get the bill sorted out. Monica told me that they would write off the $150 surgery copay back on September 25, 2025. I thought the bill was sorted until I received another bill on December 30, 2025, for $100.00. I went in on January 13, 2026, to once again get this sorted out. I sat down with Monica, and she told me that it should be "fixed" now and that yes, Dr. Watson agreed to write off the surgery copay. I received the bill again via email, on February 22, 2026. I called left another message on February 24, 2026, for Monica. It is March 2, 2026, and she has yet to call me back. I don't have time to continue the back-and-forth after I was told twice that the issue was resolved. I paid the bill as of March 2, 2026, but I will not be going back.

Great services and efficient practice. Easy checking in and on time. Dr Clark was great!read more

Truly helpful employees are so rare, these days. I expected the same poor service that I had…read morereceived from Muscle Shoals Eye Center, an affiliate. Shout out to Brittney for her outstanding customer service!

Specs of Madison is an outstanding business. While traveling to the Huntsville area from Chicago I…read moreended up with an eye infection that I usually get once or twice per year. While initially hesitant, my wife mentioned the interaction that she had with Dr. Wright. Well, Dr Wright put me at ease immediately because she listened and didn't doubt what I already knew about my infection. For my follow-up appointment, Huntsville and surrounding area's shut down due to snow and ice. Most of the businesses had closed. However, I received a call from Specs asking how I was doing. I told the individual that I was feeling better and was told that if I needed Dr. Wright to come in, she would. To me this outstanding especially because of the times that we live in today where money outweigh true services. I am forever grateful for Dr. Wright and the level of service that she provides. By the way I've been back in the area and had to go in for service. No changes, still great service from all of the staff that I encounter on my visit.

Unfortunately, from start to finish, the visit was extremely disappointing and did not meet the…read morestandard of care or professionalism I was expecting, particularly given how highly your practice had been recommended. Upon arrival, my first impression was concerning. While waiting, another patient left the office stating they had been waiting over three hours and that this was "the norm" every time they visited. Regrettably, my own appointment ultimately took approximately two hours, which appears to confirm that long wait times are a systemic issue. During my initial screening, I informed the technician that I cannot be dilated due to a medical condition. I also explained that my medical insurance has covered retinal imaging for the past three years at my previous eye care center as an alternative. I was told this would need to be checked. I was then sent back to the waiting room and, roughly 20 minutes later, brought to the imaging area. At that time, I was told there was no clear answer regarding coverage, but that the photos would be done anyway. During this interaction, Dr. Cash came in, examined my eyes, and instructed the technician to proceed with the photos. At no point during any of these conversations was I informed that I would be financially responsible for the imaging, nor was I asked for consent to proceed knowing there would be an out-of-pocket charge. Based on my prior experience and the information provided, I reasonably assumed the photos would be covered by my medical insurance as they had been in previous years. After completing my exam,which I would like to note was handled very thoroughly and professionally by Dr. Boyd,I was taken to the lobby to select glasses and check out. It was at this point that I was informed I would be charged for the imaging. When I questioned this, I spoke with the manager, Benja. Unfortunately, her response was rude, dismissive, and unwilling to explore any resolution or attempt to work with me regarding the charge, despite the lack of disclosure beforehand and the fact that the photos were ok'ed by Dr. Cash. Benja's attitude and refusal to assist were extremely disappointing and left me feeling disrespected as a patient. This interaction ultimately overshadowed the positive experiences I had with Jasmyn and Dr. Boyd, both of whom were friendly, accommodating, and thorough. This was my family's first visit to your practice, and due to this experience, we will not be returning. I have also shared this incident with family and friends who currently use or were considering your center, and they have expressed similar concerns about trust and transparency as a result. This outcome is unfortunate, especially given the strong recommendations I had received prior to scheduling my appointment. I believe patients should be clearly informed of any charges before services are performed, particularly when alternatives are discussed and prior coverage history is communicated. I hope this feedback is taken seriously and used to improve patient communication, billing transparency, and management interactions moving forward

They shut the phones off early. I called at 4:26 p.m. to check on my eyeglasses, since the wrong…read morepair was ordered, but the voicemail said the office was closed and to leave a message. I'm a new patient referred by my PCP, and so far it's been nothing but problems. The eye exam itself was fine. I picked out a pair of glasses but didn't have my updated ATM card with me, so I asked if I could call back to pay. Each time I called, I was told I didn't owe anything. Eventually, I had to physically go into the office to make payment. That's where the nightmare began. The front desk staff told me I had to wait for the person who originally took my order, which meant a long wait. That person was also surprised the front desk hadn't just taken my payment. Then there was an additional delay because of an authorization code issue. While waiting, I browsed more frames and asked about their BOGO (buy one, get one free) offer--only to be told it was valid for appointments only. I left hoping the correct frame had been ordered. Later, I received a refund notice unexpectedly, which added more confusion. I eventually had to involve VSP to get things moving. Then I got an automated text saying my glasses were ready for pickup--but they turned out to be the wrong pair. My eye exam was on 7/28/2025. It is now 9/29/2025, and I still don't have my glasses. On top of that, they stop answering the phones early, as I learned again today when I called at 4:26 pm CST.

I was greeted by smiles when I walked in the door. Nicole and Liz did a great job adjusting my…read moreglasses. Very pleasant experience.

Very quick and affordable eyewear. I spent under $100 with warranty included. I did have VSP…read moreinsurance though and that was helpful but less than $100 at an eye doctor for appointment and glasses is impressive. I did choose frames from the discount section and they are still very nice and comfortable. I've used them for years and I've always had a good experience. I think maybe bad people with bad attitudes are the negative reviews Karens

I have gotten my last 3 pair of glasses here, and I will continue to do so. The office is very…read moreclean and well lit. The staff is awesome, polite and respectful and courteous. Great around service

New to Athens and this was my first choice for my medical needs. Wonderful staff caring and…read morehelpful. Would highly recommend them.

The staff is very friendly. My appointment was late on a Friday, and I received a very efficient,…read moreyet comprehensive eye exam and contact lens fitting. The optometrist I saw, Dr. Smith, was polite, knowledgeable, and thorough. He took the time to teach me things I wouldn't have otherwise known about my vision. The staff also worked to get me rebates on my contacts. Having visited during the COVID-19 pandemic, the staff also has a great system for following sanitation guidelines for the safety of their customers.

The whole staff is amazing ! They're very patient and understanding especially when it comes to…read morecanceling last minute AND still getting assistance with what I needed! They're awesome I'm definitely making them my go to eye care center from now on!