Staff were friendly. I got there about 20 minutes before my appointment time and the lobby was…read morefull. But they run like a well oiled machine. I was in and out in a timely manner with a clear understanding of what was going on and what I needed to do. Happy to finally have some answers and a treatment plan.

If you need a specislts for a certain problem this is the place to go. I have had very good care…read morehere. There Also so no the facility on Balch Rd in Madison.

My husband got his annual eye exam here for for the first time. He really appreciated how nice…read moreeveryone was. I went back with him to select his glasses. The office is nice and has a large selection of glasses to choose from.

Dr Sullins is one of the best eye doctors I have ever visited. He is very caring and personable…read moreduring your appointment and answers any questions or concerns you may have. His staff has always been absolutely amazing, normally on time and it is very fast paced but not rushed. Check in with the front desk and either grab a seat to read a magazine or look around for new glasses. Once they call you, the appointment starts and all the eye test and check ups are done. Dr Sullins comes to discuss what plan of action we should take (I am about as blind as a bat). If I have any questions he explains the answers, and if I am trying a new lenses the explanation of the lenses material and reviews from other customers are given. Once the new prescription is given and contacts I am given the option for glasses or contracts or both, depends on your insurance and your funds. They do take VSP which is phenomenal. The staff also does not rush or pressure you to buy glasses or contacts. They let you look and take your time. I recommend all family and friends to Dr Sullins, our family has started within the past 3 years, and we will continue to be patients!

Outstanding service and customer focus. The entire team is…read morefriendly and professional and pleasant to talk with. They made room for me at the last minute based on some dental pain I was experiencing... and completely resolved the issue. Very happy to have found Pope Family dentistry!

Very nice staff and doctor! Listens to concerns and addresses everything thoroughly! Highly…read morerecommend!

Dr Parker and team are top notch!! Team is caring, considerate and professional! He analyzes the…read moreissues and provides sound recommendations!!

Doesn't look like Yelp is used much here... but I'm going to leave one anyways…read more I HIGHLY RECOMMEND THIS PLACE. They care. Went in for an annual eye exam, but really because I had some issues. They go through a very in depth exam, and will sit with you and answer any and all questions you have. I had Dr. David Parker. Professional and caring. Expected a lot less, and got a lot more. Amazing assistants. All were VERY nice and smart. It was such a warming place with great people. I have found my eye doctor and won't switch to anyone else. HIGHLY RECOMMEND. Did I mention that already? I'm glad my last eye doctor did such a horrible job, or else I wouldn't have been searching for a new one. Good luck! Can't go wrong with any of the doctors here!

Dr. Graffagino was so friendly and informative. Patient with all my questions... she is a jewel…read more The office staff were both terrific. I'm grateful this office is so convenient and professional.

I spent just over $200 and got new contacts only to realize it's a bad prescription that my eyes…read morewon't adjust to. I was VERY unhappy with my experience here getting a new contact prescription. I WILL NOT be coming back again. If I had an appointment scheduled somewhere else in the future and saw that dr I'd just leave. First off the trial contacts the dr gave me were the wrong prescription... I've attached a picture for reference/proof. Before I even left his office I put in the trial contacts, he looked at them with his machine while they were in my eye and he was like "oh they aren't even in the right place" after I said my left eye wasn't adjusting. He looked at it and didn't realize he'd made a mistake still. He also told me that it was only a very mild adjustment from my old prescription. Left eye went from 1.75 to 2.75 and right went from 1.25 to 2.75. So even though the last dr I saw thought I needed slightly different strengths on each eye, this dr didn't even pay attention to that and wouldn't do two different strengths. When I questioned it his answer was "well everyone has an eye that's a little fuzzy". What?? This is not one eye being "a little fuzzy". He changed the axis of my left eye by 4 which I think is why the new contacts for that eye will not stay in place throughout the day. It's back and forth, back and forth from where it needs to be. I asked for a recheck and when I got there the first thing he said was that I'd only be there for a second because he was sure he'd given me the right prescription. So he spent barely a second on each of the options for the strength of the prescription, I don't know what the machines are called so hopefully this makes sense. Just flipping back and forth after not enough time for my eyes to adjust even, same way he did the first time I was there. I kept asking questions and asking him to go back to this or that slide (again I dont know what it's called but it makes a slide sound when it's switched between options). I realized quickly he did not care and was not going to give me the right prescription. He didn't even change this prescription he just finally got annoyed and gave me a renewed version of my old prescription with the axis of 170 instead of my old 166. He claimed they don't even make contacts with that axis anymore. I bought contacts with that older prescription just last summer and had no issue with them. He claimed my eyes would adjust but it's been 3 months and my eyes haven't adjusted.

Truly helpful employees are so rare, these days. I expected the same poor service that I had…read morereceived from Muscle Shoals Eye Center, an affiliate. Shout out to Brittney for her outstanding customer service!

Specs of Madison is an outstanding business. While traveling to the Huntsville area from Chicago I…read moreended up with an eye infection that I usually get once or twice per year. While initially hesitant, my wife mentioned the interaction that she had with Dr. Wright. Well, Dr Wright put me at ease immediately because she listened and didn't doubt what I already knew about my infection. For my follow-up appointment, Huntsville and surrounding area's shut down due to snow and ice. Most of the businesses had closed. However, I received a call from Specs asking how I was doing. I told the individual that I was feeling better and was told that if I needed Dr. Wright to come in, she would. To me this outstanding especially because of the times that we live in today where money outweigh true services. I am forever grateful for Dr. Wright and the level of service that she provides. By the way I've been back in the area and had to go in for service. No changes, still great service from all of the staff that I encounter on my visit.

I've worn glasses for 45 years so I've been through more than a few eye doctors. My daughter went…read morehere first and even tho she is young, they took time running tests bc of her health issues. I was very impressed so I made an appointment. When I arrived, I didn't even sit in the waiting room, they took me straight back where the technician did some tests and gathered history. She was very sweet, personable and professional and worth her weight in gold to this practice. The doctor came in and I was immediately at ease. She ran some more tests and went over everything with me. I can easily say that she is one of the best eye doctors you will ever find in your lifetime. I highly, highly recommend this practice. I am so relieved that I've found an eye doctor that I can 100% put my eye issues in her hands and be at ease. The office is laid out and decorated very nicely, it's just a very relaxing feeling. 10/10 Recommend!

I am extremely disappointed. I went for my first eye check ever. Dr. Whitaker was really nice so…read morewas the staff. However, I ended up with over $800 pair of readers. When I first picked out my glasses the lady said progressive is the way to go, etc. I gave them several weeks. My eyes couldn't adjust. I couldn't see. I went back and was like these aren't working for me. I don't even feel like the prescription is correct. Maybe I need a pair for driving and a pair for reading after all. Well, idk where the misunderstandings still is but I didn't even have a prescription for driving. I was like well why did I purchase the expensive progressive if I didn't even need glasses all the time, other than for reading. Zero prescription. The lady sold me the glasses was not there, the two times I went back....The other nice lady was like. It was the other lady that sold you the glasses. But to me they should have refunded my money on the special progressive, My intention on going back was to get two glasses one for driving and one for reading. But apparently that wasn't the case. So I got screwed with $800 pair of readers. I Won't trust them again. & to top it off My vision is still blurry. So frustrating!!

It is a very inviting atmosphere. The staff is very understanding, patient, and accommodating. I've…read morebeen going to Dr. McRoy for years. She truly cares for all of her patients and it shows in how she interacts with each of us.

Very personal practice!! Love the doctors and the staff !! Very thorough exam process!read more