Dr Parker and team are top notch!! Team is caring, considerate and professional! He analyzes the…read moreissues and provides sound recommendations!!

Doesn't look like Yelp is used much here... but I'm going to leave one anyways…read more I HIGHLY RECOMMEND THIS PLACE. They care. Went in for an annual eye exam, but really because I had some issues. They go through a very in depth exam, and will sit with you and answer any and all questions you have. I had Dr. David Parker. Professional and caring. Expected a lot less, and got a lot more. Amazing assistants. All were VERY nice and smart. It was such a warming place with great people. I have found my eye doctor and won't switch to anyone else. HIGHLY RECOMMEND. Did I mention that already? I'm glad my last eye doctor did such a horrible job, or else I wouldn't have been searching for a new one. Good luck! Can't go wrong with any of the doctors here!

Dr Sullins is one of the best eye doctors I have ever visited. He is very caring and personable…read moreduring your appointment and answers any questions or concerns you may have. His staff has always been absolutely amazing, normally on time and it is very fast paced but not rushed. Check in with the front desk and either grab a seat to read a magazine or look around for new glasses. Once they call you, the appointment starts and all the eye test and check ups are done. Dr Sullins comes to discuss what plan of action we should take (I am about as blind as a bat). If I have any questions he explains the answers, and if I am trying a new lenses the explanation of the lenses material and reviews from other customers are given. Once the new prescription is given and contacts I am given the option for glasses or contracts or both, depends on your insurance and your funds. They do take VSP which is phenomenal. The staff also does not rush or pressure you to buy glasses or contacts. They let you look and take your time. I recommend all family and friends to Dr Sullins, our family has started within the past 3 years, and we will continue to be patients!

My husband got his annual eye exam here for for the first time. He really appreciated how nice…read moreeveryone was. I went back with him to select his glasses. The office is nice and has a large selection of glasses to choose from.

I am a patient of Dr. Watson. She and the staff of Eyecare Associates (ECA) are great! The staff is…read morevery helpful and they take the time to work with you. They don't rush you through your appointments and allow you to take time in selecting the right frames. I purchased a pair of prescription sunglasses last year. There was an issue with the lab completing my order. This caused a substantial delay in receiving my new sunglasses. Dr. Watson and her staff went above and beyond to ensure I was still happy with my sunglasses and they kept me updated throughout the days leading up to the receipt of my order. Their excellent customer service negated the unhappiness I felt by not getting my sunglasses sooner. I have used ECA associates for years, my kids use ECA, and we will continue to enjoy the great service we receive at ECA of Madison. - KBC

I wish I could write a wonderful review. Dr. Watson did a wonderful job but unfortunately, her…read morebilling staff is not so great. I had my routine eye exam on August 21, 2025. At that time, I paid my co-pay and out-of-pocket for retinal photos. I received a surprise bill on September 24, 2025, for $150 "surgery copay" for collagen plugs. In total I made 9 phone calls and one trip to the office to try and get this sorted out. I had been in communications with Monica throughout the process of trying to get the bill sorted out. Monica told me that they would write off the $150 surgery copay back on September 25, 2025. I thought the bill was sorted until I received another bill on December 30, 2025, for $100.00. I went in on January 13, 2026, to once again get this sorted out. I sat down with Monica, and she told me that it should be "fixed" now and that yes, Dr. Watson agreed to write off the surgery copay. I received the bill again via email, on February 22, 2026. I called left another message on February 24, 2026, for Monica. It is March 2, 2026, and she has yet to call me back. I don't have time to continue the back-and-forth after I was told twice that the issue was resolved. I paid the bill as of March 2, 2026, but I will not be going back.

I've gone here for around 7 years. I actually really like the doctor here, but I have always had to…read morefight to get my prescription from the assistants. They keep your prescription from you because they REALLY want you to purchase contacts and glasses from there, but I cannot afford their prices... I recommend this office, but be prepared to get stern when asking for your prescription paper!!!!

I've been going here for a couple of years and have always had a great experience. I recently had a…read morevision scare late on Sunday and when I called Monday morning, they got me in within the hour, did a thorough exam, and got me set up quickly with a retina specialist. The entire staff is friendly and helpful. I've never had a problem getting a copy of my prescription here. I'm very grateful that they are being very cautious about COVID. Patients are allowed in just in time for their appointment, you're asked to wash your hands first thing, masks are required for staff and patients, and they take care to keep everyone at a safe distance.

Very professional & efficiently run office. The medical staff is really beyond words.... perfect,…read moreawesome. They are extremely experienced and answer whatever questions you might have before you can ask them.

You scheduled my wife's surgery. Had me buy a special eye drops. Then you canceled the surgery and…read moredidn't even bother to call and tell us you canceled the surgery. I know you all don't care about low ratings but hopefully someone will read this and not get duped like you duped us.

Changing my opinion based on their follow thru with fixing the issue. Yelp will not let me change…read morethe 1 to a 3. So this is a 5 to average it. I believe that in future they will be at a five for service. This eye doctor is amazing.

From the owner: If you are looking for quality eye care with a personal touch, then give us a call. We look forward…read moreto the opportunity of serving you and your family's eyecare needs. We are conveniently located in Madison and would be delighted to have you and your family as a patient.

I had my annual visit and had a great experience. Super nice staff, clean office, and I really…read moreappreciated that the technology used during my routine checkup was far better and more thorough than other optometrists I had visited. They didn't have my lenses available to try, which honestly is typical and no big deal, I have been wearing them for years so I know what works for me. I also really enjoy the convenience of immediately getting my rx text to me, and no pressure to buy anything that day. Fast forward 6 months I bring my daughter for her exam. Great experience again, but with hers she needed to come back for check of her contacts and that's when the service dropped. It should have been a quick check. We waited in the tiniest room they have for about 30min past the appt time. I feel like they didn't actually have a spot for her and just squeeze the recheck in to a full schedule. Super nice doc, but super late. Hard for a school day. All in all we like the doctors and staff, the delay was a little annoying.

BEWARE AND DO NOT USE: Dr. Kennedy is the second worst optometrist I have ever encountered. I have…read morebeen told for years that I have risk factors for developing glaucoma. I don't always do the testing but sometimes I do. Well, today I went back for it just to check on it. Dr. Kennedy interpreted the test results to me and said I had several high risk factors and wanted to prescribe a medication to prevent the development. I said I needed to think about this and asked for a summary of what she was telling me and a copy of the test results, just for my reference to think about. She got very offended and started raising her eyebrows at me, speaking in a stern tone telling me that that I should do what she was telling me because my doctor told me to. I simply wanted a chance to take a breath, research the medicine, talk to my husband, and make a decision. I'm not the type of person to decide something in the room with the doctor at the moment they say to do it. She told me she didn't have an email address associated with her practice and they would send the results to my primary care doctor at the time she was seeing me. When I told the girl at the front I didn't want to schedule a follow up (because after her reaction I definitely wanted a second opinion), because I was going to think about this and maybe ask another doctor, she immediately didn't want to help me anymore. I waited a few weeks to make sure my doctor and I got the information. After having to call, I got all my results emailed to me. Dr. Kennedy is a pushy doctor who doesn't respect patient boundaries.

Dr. Appel was absolutely great with my 91 YO mother. He talked directly to her and explained…read moreeverything regarding the changes to her eyesight since her last exam 7 months prior at an Optometrist in Huntsville. Then Kristina helped her find the perfect frames and took time to ensure the fit would be perfect. The entire staff at Pearle Vision in Madison was friendly while being professional. Highly recommend. We'll be back for the rest of the family's eye appointments and glasses.

Great eye exam. Very careful people educated in helping me pick frames that work for me.read more

I have been a long time Lenscrafter's customer and got fed up with the high prices and poor…read moreservice. Last fall I switched to Schaeffer Eye Center located in the Providence area of Huntsville. The service was fantastic and although the selection of frames is less than Lenscrafter's, Schaeffer still had a good selection to choose from. The thing that surprised me the most when I bought my glasses was the low price. Given Schaeffer's is not a nationwide franchise I expected the prices to be higher, but to my surprise they were much lower. So good service, adequate selection, and low price. Overall very good. Moving from last fall to today: I was working in the yard and a large piece of concrete hit my face and scratched my glasses. I went back to get a new pair and the lady checked my file and said the glasses were under warranty and they would order new lenses for me. What a pleasant surprise! And the new lenses will come in less than 2 weeks. WOW! If you are looking for a place to get glasses checkout Schaeffer Eye Center in Providence!

This is the only place I trust to get my contact (and glasses) prescription correct due to severe…read moreastigmatism. Every doctor I've used at Schaeffer has been great - knowledgeable, concerned, and helpful. I've gotten most of my family to switch and they couldn't be happier either. Whether you're in the market for contacts, trendy glasses or sunglasses, or something economical, Schaeffer can help and you'll be seeing clearer than ever!

Second to none! I…read moredrive 40 minutes each way, from Huntsville, to visit Athens Eye Clinic for my optometry needs. They are on time, efficient and are able to consistently make an experience that nobody really enjoys, an enjoyable one. The staff at Athens Eye Clinic sets the bar well above any physician's office I've ever been to. They have it down to a science and do it better than any other. To put it in perspective, they are sort of like the Chick-fil-a of doctor's offices!

I have gotten my last 3 pair of glasses here, and I will continue to do so. The office is very…read moreclean and well lit. The staff is awesome, polite and respectful and courteous. Great around service