This is a legitimate place to purchase authentic goods of the luxury variety. I stopped by the…read morebrick and mortar store and the younger woman who helped me (not the owner) was very nice, but I wasn't overwhelmed.
Just a note: this is also a store where, once you get inside (it's locked, understandably) the owner will come out, see if she knows you or you look rich enough, and if you don't meet inspection she goes into the back.
The good:
If you're into YSL, Balenciaga, Valentino, Alexander McQueen, Prada, etc. they've got you covered. They get the goods in new and the prices seemed about right. I have no idea how their online marketplace(s) work, so I'm not sure if the recent review about that is accurate.
I was mainly wanting to replace an Hermes wallet that has seen better days, but their selections were limited in the "not covered in logo" variety. If you like flashy things, again, this is your spot.
The ehhhh:
I'm not into flashy stuff (see above), though I do have some McQueen. I was more interested in their Hermes and Chanel, which they only carry used (along with Vuitton and some others). This became a bit of an issue, because the sweet lady trying to help me seemed clueless about the inventory.
I was also curious as to how they did consignment, given that I have several bags that I just don't use. I didn't ask, however, because I wasn't super confident in getting a correct answer. I will say, sellers probably do alright because they have a monstrously overpriced Birkin in there that has bald corners and needs a spa visit (when I mentioned this to the salesperson, she looked at me like I had horns or needed meds--obviously, she had not heard of the Hermes spa). You can get the same Birkin on The Real Real, in far better shape, for $4k less.
Overall, I probably would have had a better time I had trotted in with my Kelly bag...but I shouldn't have to do that.
I'm giving them four stars because they carry authentic goods, but make sure you fit their idea of a customer before you pop in.
