While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.

I developed serious issues after cataract surgery. The doctor told me to call immediately if this…read morehappened. I called every possible extension and no one answered the call. I left voicemails and no one ever called me back. I then called to make an appointment and was told he didn't have anything available for 3 weeks. I had to go see a a different doctor in a totally different clinic.

Bought local name-brand Krewe frames and thin transition lenses. Joanne was extremely helpful in…read moreexplaining my benefits and exploring best options. I have a very high prescription and require specialty lenses so I was very excited that I could get everything fulfilled here. I'm very particular about the look of my lenses and options here are very nice, wide range including high-end options as well as more affordable frames.

From the owner: Ochsner has vision centers in several locations across southeastern Louisiana. The Vision Center…read moreoffers patients a one-stop-shop for all their eye care needs from prescription eyeglasses and sunglasses to contact lenses and eyewear accessories. We sell designer frames such as Rayban, Tiffany, Coach, Tory Burch, MODO, WOOW and many more. We also offer top quality Varilux Lens. We accept several insurance plans including EyeMed, Davis Vision, Spectera, VCP, AlwaysCare and Humanna Gold. We have special sales and discounts everyday for customers that are not using insurance.

Best experience I've ever had with a medical professional ever. Leah was so honest and real and…read moreactually seems to give a you know what about transparency and actually caring for her patients. Autumn was also super helpful with finding the right glasses and walked me through pricing rather than giving the total after everything is said and done (both of them were so flexible and open about pricing!). 10/10 they rocked my socks off, also queer friendly!! Amazing.

They were so friendly and knowledgeable! It was my first time there and I felt so comfortable with…read morethem. I started to explain my issues and Dr Leah was already started to gather clues on what could be wrong. I had been over prescribed, and that's why I have eye fatigue now. She talked me through my options and other questions I had, like do I wanna do LASIK? So great!!!!

Way Expensive, slow getting the glasses, so far it's been 15 days and still no glasses they said a…read moreweek to 10 days. Did not have the frames they listed on their website. Said l didn't have vision insurance. I did, it turned out they just didn't want to accept the version of Humana I had. They could have just said that. They are even in the Humana network. Took me several days to figure that out and numerous calls. Obviously I would stay away. I had to get new glasses and was over a barrel couldn't get Appointment at Oschner for 3 months.

Very professional and fun for an eye doctor appointment. Let me try any glasses and any color…read morecontacts I wanted. Also great at accurate prescriptions... that's probably what I should have led with but I was excited about the color contacts. Lol

I have quite a few issues with my eyes including dry eye and it flares up with inflammation from…read moretime to time - literally when the wind blows. I walking in, it was a December day, and I found the office was pretty HOT.I didn't think it was that cold out to be that hot inside, but maybe the ac was out or something. The medical secretary or receptionist, had greeted me, but there wasn't much warmth coming from her - no pun intended. Maybe she was hot but regardless, it didn't feel like a very welcoming atmosphere as my first impression. I went to get my eye pressure tested as that is routine for my eyes. And the antiquated machine they use, blows air into your eyes to capture the pressure. At least she warned me and I hesitated but went ahead with it. It freaking really BLOWS AIR! Which I am sure included dust with that air, and with my allergic conjunctivitis condition, makes everything worse. And I already had inflammation going on as it was. That was one of the reasons for my visit, to see if there was anything new in the world of dry eye for inflammation and to get an eye exam. After that somewhat painful eye pressure test, I go to the back to see the doctor, mentioned to him I did not like that machine for the eye pressure - that really, they should be using the gun test or the light test like every other eye doctor uses. He apologized, but the damage was done. He goes ahead and does the eye exam not addressing my inflammation or that it could affect my eye exam. He was a good listener at least and offered some other dry eye relief ideas. So, a couple of days later, my eyes were so much more inflamed from that eye pressure blower, I had to go to another eye dr for steroids and after a week of that, got another eye exam when the inflammation was finally down and it was completely different than the one, I got here. This trip was a total waste of time and only caused more discomfort. I really hope they no longer use that eye pressure blower machine and I am just glad it was not worse.

Here with the kiddo and was met with very prompt and friendly service upon entering this…read moreestablishment. Thankfully, I do not need glasses at my tender age of 46 lol but who knows the future except God. So, while the wait was a bit longer than usual (per the assistant), she was able to get her glasses today, YAY!! That was a definite plus for us! According to the other reviews and his assistant, Dr. Tran is pretty good at what he does and his compassion appears to extend to every patient. From what I'm told, he also knows how to identify issues of the eye, just like any ophthalmologist. Seems like I'll be making an appointment for a wellness exam here soon and I feel comfortable recommending this optometrist for your eye care needs.

Asked for referral once after I saw her. Never got it. Again almost a year later I asked her to fax…read morea referral to someone in my insurance network and not to one of her colleagues. Six times maybe even seven. I emailed three times and texted her office several times. Nothing. So yucks to her and unprofessional behavior. Also, just bizarre way to run a business. Don't go here. They seem OK but unless they're selling you something, they stink.

after placing an order for my glasses, two weeks past and they were supposed to arrive they…read moreinformed me they haven't even put in the order, then clarifying that they have rust order the pair of glasses and then choose the wrong pair of glasses that I originally decided on and it turns out they didn't even rush order it having to wait over a month and a half for a pair of glasses that I require to work with it is unprofessional and unacceptable that this is the type of service you will receive by eyes on canal

I have been using Warby Parker for Rx eyewear for a few years now and have always been a fan of the…read moreMagazine St. location. The team there is patient and very helpful. The whole Warby Parker concept is somewhat unique, but the team at Magazine St. has always been more than accommodating and helpful with any issues I had. Definitely recommend this location!

Special thank you to Jess for adjusting all of my frames today so they fit correctly! Jess was…read morekind, fast, and super helpful. Great location, everyone is always so eager to help.

Great Customer service and professionalism! !!!!! The…read morefemale dr. Awesome thank goodness

The receptionist was pleasant. She asked about insurance and I mentioned that I had been covered by…read moreMedicaid earlier in the year. I attempted to ask about offers for a contact lens exam if I paid out of pocket when a lady came behind the receptionist, proclaimed "We don't take Medicaid patients," and returned to her seat with a self-satisfied look on her face. I canceled my appointment and left. Today I spent $350 in cash, out of pocket, at Stanton Optical in Metairie. I'm actually grateful to the rude lady for being short-sighted and ignorant, as the staff at Stanton Optical showed me that there are still some companies out there that know how to treat customers with dignity and still add revenue to their bottom line. And a note to whatever manager is assigned to respond to these posts, don't bother. I do not have the arrogance to make assumptions like your employee did, but someone there did make the choice to employ this person to represent and speak for your company on the front lines. Based on this observation, the validity of any response would be questionable.

These guys have been taking care of mine and my family's eyes for a few years now and all of us are…read moreso happy with the level of service we've received. Everyone is professional, kind, and knowledgeable. Most importantly, we have all been made to feel as though we matter and our care is truly the most important part of the business. Recently I was talking to a friend of mine who lives pretty far away. We came to the realization that we were both patients. Although there are many practices much closer to her home, she wouldn't think of making a change. Truly a gem.

Visited this office recently to become re-established with an optometrist after relocating from out…read moreof state. The staff were friendly and Dr. Mike was great. Will return for my next annual appointment! :)

Raise your hand if you love costco! Great, i see those hands! Joel J and Associates eye care is…read morelocated inside so while you're 1 stop shopping you can also get those eyes checked out. The service is always great, the staff are always helpful , ive been getting my eyes checked here for about 3 years and I wouldn't change it. Friendly , fast , reliable, and the Doctor is cool!

Dr. Nguyen is the only optometrist that nailed my strange astigmatism angles on the first try. I…read moreoften have anxiety about going to the optometrist because I know it'll have to be a back-and-forth with the lenses to make sure the angle correction was correct, but Dr. Nguyen nailed it so quickly and with such accuracy that I will always be going to her from now on.