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Broomfield, CO

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MyEyeDr

3.7 (3 reviews)
Open • 8:00 am - 3:00 pm

Services - MyEyeDr

Eyewear fitting

Eye exams

Retinal imaging

MyEyeDr Photos

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8 months ago

GREAT SERVICES, Have a great experience with the DR, and front desk personal. Answer all my question in a Professorial way.

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5 months ago

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2 years ago

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Ask the Community - MyEyeDr

Mary Anne Murphy, OD - The Staff at FREA!

Mary Anne Murphy, OD

4.3(11 reviews)
2.1 mi

I last visited Dr. Murphy for my annual exam this past November 2019 and the staff you see face to…read moreface I would give a 100% rating. From Kara who does the initial intake (and still remembered me back from my first visits in 2010) to the Doctor herself I feel comfortable, at home, and give her my complete trust in my vision. So I LOVE Dr. Murphy and still drive from Southeast Aurora to her practice for my annual checkups. The only area in which she could improve is her back office staff. I seem to always have issues with requests not being fulfilled until the 2nd or 3rd attempt. This could be enough to turn away new or established patients. I have had to ask 2-3 times for my Optomap images before they are sent. I have asked for a billing credit that I am not sure has still been applied. These all make patients very frustrated and negate all the excellent work the Doctor provides. So Dr. Murphy and Kara get a full five stars... the practice could use some work and gets 4 for now.

I really wanted to like this place and had been going for several years, until... they just weren't…read moreable to help me any further, and I did not want to be left with inadequately corrected vision that was affecting daily life, work, and driving. A couple years ago, they did not quite get the prescription right and it had to be adjusted a few times. Although still a little fuzzy, I decided I could live with it. Fast forward a year and a half, the lack of clarity was becoming more problematic. During my most recent visit, they did not want to make any changes, and actually wanted to send me home with a reduced prescription. I decided to just try to deal with it for a couple weeks, but my uncorrected vision was becoming problematic. When I brought up my concerns, the response was disappointing. They did not answer the question, their response did not make sense, and it was essentially dismissive. Heartbreak. Of course, they have a right to stand by their own professional opinion, and think they have the best intentions. After a month of dealing with inadequate vision after my appt with them, and realizing they did not want to provide any help or timely improvements, I ended up paying out of pocket to go see another eye doctor for a second opinion. In this way, I feel like they "stole" my annual eye exam that I get through vision insurance every year. After this experience, a friend who had gone there because I went there, related that they had some difficulties with this place as well. My friend requires glasses with a slight prescription for occupational reasons. While the doctor was very personable, and found need for slight correction, they were reluctant to do a glasses prescription. (One of the main reasons for going to the eye doctor, right?) After some insistence, my friend finally got set up with glasses, that they even paid good money for to get through this place's optical center. The bad experiences with this place are a shame because they seem personable enough, location is good, beautiful office - but, after giving them several chances, some of the things they do don't make any sense and, at the end of the day, what really matters is lacking.

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Mary Anne Murphy, OD

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MyEyeDr - opticians - Updated October 2026

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