The room service menu has gotten a lot better. Some of the options are really good and filling…read more They do change the menu ever so often so some items will phase out but for a hospital the Room Service isn't bad

HORRIBLE place! I was scheduled for an appointment even though I was out of network, I said I'll…read morepay out of pocket, they proceeded to schedule me an appointment that I had to wait six months for, only to be called and left a voicemail three weeks before my appointment saying that they were going to cancel due to updated BS insurance policies and there was no other option, wham bam done, even when I again told them I would pay out-of-pocket, they did NOTHING to correct this. At least honor the appointments that were already booked!! Absolutely disgusting, disgraceful, terrible practice. UNC Chapel Hill should be ashamed of themselves! Thanks for nothing!

Dr. Tillman has been my primary for 10+ years. She knows me and my medical history very well and…read morethis is important. She continues to educate herself on trends/changes in healthcare. I would rate her as a 4. When I have been ill they fitted me in and if Tillman was not available I was seen by John Vrbek (sp) who I also quite good. I did have an issue with their mental health person but all else including the check-in and lab people has been very good.

If I could give them a zero, I would, and I have never written such a negative review as I am doing…read morenow. I am a Clinical Social Worker and I believe in giving people grace and trying to share positivity rather than focusing on the negativity. But the treatment I received simply trying to get help was disgusting. It started in March 2026 when my PCP sent a referral to the Gastroenterology Department for assistance with my unusual and very complex GI case. They did not accept the referral "due to an error with the referral," but never called me or my PCP to notify either of us of the error. Meanwhile, I was able to be seen at the Cleveland Clinic who unfortunately could not determine what is causing my severe abdominal pain after a life threatening episode of Severe Ischemic Colitis in December of 2025 (which has resulted in constant abdominal pain after eating and severe/debilitating pain if I eat fruits, vegetables, or meats - requiring two ED visits which were unhelpful). So, after the Cleveland Clinic discharged me in May, I reached out to CH Internal Medicine's GI Department to follow up on the March referral, which is when I learned they discarded it and had never called me or my PCP. So I made another appointment with my PCP on 5/17/26 and another referral was sent under "emergent" status (which typically requires a response in 24 hours). I hadn't heard anything by 5/21/26, so I again called their scheduling line. The scheduler (Jenny) was very nice and gently explained that they had decided not to see me. She could not provide a reason why they would not see me. I began sobbing and begging for their help, because no one has been able to help me in almost 6 months. I was then transferred to the Office Manager who was incredibly rude and had no empathy. After explaining my situation and lack of hope, crying throughout the call, she continued to be defiant and even went as far as saying "if you're really in that much pain you should go to the ED." I explained that I had been to the ED twice without any assistance, at which point she insinuated that I was lying when I said that the Duke GI physicians refused to see me as a consult in the ED. She said they had to see me if a consult was requested and I said that she could read my ED notes which clearly stated GI was consulted but declined to see me. She still did not care. She refused to offer any assistance and by implying that my pain was not severe, I lost my temper and cussed at her. I am NOT that kind of person - I am so ashamed of my behavior and have never been belligerent or rude to any healthcare provider. I work in healthcare myself, so I understand the difficulties workers face these days and it hurts my heart to have been pushed so far that I went violated my own values. I am still without any assistance and am so hopeless. I cannot understand how a medical practice could turn down someone (with health insurance) who was begging for help, without any valid reason (they could have said my needs were too complex, but to repeatedly lie, was horrible) or any recommendations on other providers who might have been able to help. I hope that no one who is suffering has to experience this kind of treatment by a healthcare professional. And I certainly will never go to any UNC facility after this experience.

Love the staff but we travel 3 hours to be on time and the last visit we waited 2 hours in between…read moreeach visit. So the whole day took us 14 hours. Why give appoints you don't even go by them. I am up at 5 to leave at 6 to be there at 845 for the 9am and wait until 11 to be taken for blood. It's a Good thing the nurse's are so caring. I would also say that inside the chemo section they should have a guest bathroom so that and injured companion does not have to limp outside then go to the guest check in desk to ask for the door to be opened. I have seen to many really sick people explode there for being forgotten.

WARNING - Deceptive Billing Practices!…read more Be advised, although this building looks and operates like a normal clinic and has an unsuspecting-sounding name, there is a good chance your visit will be treated as a hospital visit, and you will be charged accordingly. I was scheduled for a routine, non-invasive imaging procedure at this visit. I was in and out in 45 minutes. Although I had a similar procedure done elsewhere covered by my specialist co-pay, at this clinic it was billed as hospital services and the bill was over 20x more expensive. I was not told ahead of time that the procedure could be billed differently nor that visits would be coded as a hospital visit instead of an ordinary specialist visit. When I explained my frustration and concern, I was told that it was my responsibility to know how much my visit and procedures would cost ahead of time, even though this information was never provided to me, and I never signed a consent form. When my wife went for a procedure recently we tried to learn from this lesson and get billing information ahead of time but the billing department was slow to respond and eventually told us it wasn't their job to provide this information prior to a visit. So, long story short, if you don't want to be slapped with a massive surprise medical bill, figure out the costs ahead of time on your own, but don't expect Duke to help you figure out the costs ahead of time. My Duke providers have all been excellent, but unfortunately, the subversive billing practices make them an untrustworthy provider. I'm not suggesting everything be cheap or free. I'm just asking to be treated like a human by the people who claim that they care about my health and well-being. At UNC/Rex, we've always been warned when a procedure or visit might incur a more expensive charge, and offered help proactively. You won't get any courtesy like that from Duke, before or after the fact.

I have used this urgent care facility at least 6 times for me and my family. Each time, I received…read moreamazing care, was seen quickly, and was in and out quickly. I see there are multiple 1-star reviews here and I think the difference could be maybe that they were walk-ins during very busy times. I always make an appointment and usually for a Saturday or weeknight after work and have never had any problems.

Am working out of state, so I was unable to see my regular doctor. Was very hesitant to visit an…read moreUrgent Care for the type of pain/ issue I was having (female stuff) but ended up giving them a try because I honestly didn't know what else to do and wanted to avoid paying thousands for an ER visit. So glad I went!!! Arrived on a Friday evening. Not busy at all. Everyone there was incredibly kind, the Dr gave me some reassurance after my exam, and arranged for me to have an ultrasound on the following Monday (that was fast!!!). The Dr even called me with a couple hrs of receiving the ultrasound to go over the results and explain everything to me. So much gratitude for this place!

I left two messages with the doctor at this service and never (to this day) got a call back. I…read moremight understand if they might be busy and might not be taking new patients, but they can at least return a phone call instead of leaving a family hanging.

Employees are mistreated and lied to. The doctor sells you a supposed job that allows for autonomy…read moreand good wages, but has a whole lot of underlying sneaky rules that they don't tell you about until after you've accepted a position. Beware this employer!! I wish I could give zero stars, but one is as low as I can go.

Dr Pisharody is awesome!! A physician who truly listens to her patients. She took wonderful care…read moreof my husband.

I was surprised to see so many negative reviews for Trangle Family Practice. I hope things improve…read morefor those patients. Speaking for myself, after 2-3 years, the arrival wait time has improved and the wait time once you are placed in an exam room has improved. There have been times when I sensed that the doctor might be a bit rushed but I never left feeling that I was not heard or treated appropriately. My doctor - Dr. Delgado - gives me the impression that she cares about her patients. I share one person's comments about MyChart in that it is mostly a one-sided tool. When information is felt to be incorrect or bothersome, there is no automatic way for patients to resolve that without making phone calls that noone has time for or confronting the doctor or staff which can be awkward or uncomfortable. This can be bad if you need an answer right away. I have several doctors and staff taking care of me and in spite of the challenge they must face in keeping current with care from each other, test results tell me they are doing a good job. Thanks to my Care Team.

I needed a flu test and was grateful they had appointment options here and availability when I…read moreneeded to be seen. The staff is welcoming and helpful and my time was honored. I didn't wait too long for my results. They checked for Covid too but they didn't have the option to check RSV. If you need something minor and want to be helped quickly I recommend this location.

Listen... ladies, gays, theys - Get sick, come here, thank…read moreme later This man, this PA was so gorgeous I couldn't even look at him Okay AND he had good bedside manners My BMI is 25 and this lovely man didn't say a word to me about it 5/5 10/10 Someone call ABC and get him his own show

I have received excellent care at this medical center. Dr. Jaseela Illath conducts very thorough…read moreexaminations. She is professional, very knowledgeable and provides complete, easy to understand information. NP Jeni Lynn Carrico is also a knowledgeable, understanding care provider. You will receive excellent treatment and care from each of these professionals.

Professional medical service with professional and caring staff. They take their time with you and…read morereally attentive to your needs.

My partner and I hired Emerald Doulas to help us find a postpartum doula. Melanie, who runs Emerald…read moreDoulas, was fantastic in shepherding us along the process. She got on the phone with me once I requested a consultation and chatted through what kind of support I wanted from a doula, went over what doulas could do to support us, and went over our schedule. She then sent us profiles of doulas who could fit our needs, and I was able to interview the ones I though were the best fit. Our doula, Keya, was fantastic. She had such a calming aura compared to mine and my husband's frenetic panic as new parents. She also would check-in with me before heading over to our apartment to see if we needed any errands run or any products brought to the apartment. I wholly recommend Emerald Doulas and especially getting a postpartum doula--especially if you don't have family in the area!

We cannot say enough great things about Emerald Doulas! We had a wonderful experience with Melanie…read moreand Bridget who both taught us a lot before baby arrived. I rented the TENS unit for labor and it was very helpful for pain control during my induction and the rental process was easy and convenient. Highly recommend Emerald Doulas!