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FastMed Urgent Care

2.4 (87 reviews)
Closed 8:00 am - 8:00 pm

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1 year ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

Relva S. was so helpful! She really went above and beyond to take care of my friend. Highly recommend!

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2 years ago

Another Customer Service Specialist -NOT. Rarely have a friendly face at the front desk.

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4 years ago

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4 years ago

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3 years ago

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7 years ago

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5 years ago

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5 years ago

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5 years ago

Very friendly staff and short wait time. They even gave us free cold water bottles. Overall experience is great. 10/10

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5 years ago

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6 years ago

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FastMed U.

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9 years ago

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FastMed U.

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3 years ago

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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4 years ago

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4 years ago

Relva at the front desk was very welcoming and helpful with expediting the process of seeing a healthcare provider.

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

I had a wonderful experience at Fastmed Urgenr Care in Chapel Hill. Relva was friendly and helpful with filling out forms. Great staff.

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4 years ago

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Ask the Community - FastMed Urgent Care

Review Highlights - FastMed Urgent Care

The PA was as sweet as a button and as a nurse, I can honestly say she did a quick/adequate examination.

Mentioned in 12 reviews

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UNC Urgent Care - Inside examination room 3.

UNC Urgent Care

3.4(36 reviews)
3.2 mi

I really wanted to like this urgent care facility (a weird thing to say about urgent care) since…read moreit's so close to our apartment, but I had a Yelp two-star experience here: "Could've been better." My wife, who visited previously separate from me, had a better experience and would probably rate this place three ("OK") or four ("Good") stars. I realize urgent care visits can vary widely based on patient demand alone. This review is based on my visit. I started feeling under the weather late on a Friday into a Saturday morning. Mild sore throat, body aches, and lethargy. Saturday night, I had aches and chills. No fever. A little bit of coughing in the middle of the night and some congestion in the mornings, but not bad at all. The sore throat got worse into Monday and Tuesday. I home-tested for COVID on Saturday, Sunday, and Tuesday. Negative all three times. However, on Tuesday, my throat was still hurting like hell (more than "normal" sore throats I've had in the past from colds and the like), so I decided to visit this urgent care to see if they could figure out what I had and how to feel better ASAP. This past Tuesday, I entered the office at 10:51am. I wasn't admitted into a room (exam room #3) until about 12:45pm. I then wasn't seen by the provider until about 1:15pm. So, I wasn't seen by a provider for a solid two-plus hours. It could have been worse. I'm sure some of the folks who checked in after me had to wait longer. In some cases, much longer. I wasn't out of here until after about 1:30pm. A good chunk of my workday gone. This is an example of why I avoid going to urgent care facilities unless I really need to go. In this case, it felt like a hole had been burned into the back/top of my throat and the pain was sharply radiating into my nose and ear. I needed relief. It was hard to focus on work or anything else. I chose this UNC Urgent Care location (at Carolina Pointe II) not only because it's close to where I live, but also because the official UNC Health Care website listed a live 0-10 minute wait time for this location. It was very wrong. Beneath the estimated wait time was a button to "Reserve my spot now," but the button/link was broken. When I checked in, because of my symptoms, I was asked to wait outside in my car. Understandable because of COVID, but do they really expect people to either (a) run their cars on idle with the AC on, burning gas, for two-plus hours or (b) sit/stand outside in the summer heat and humidity? What about people who don't have a car or can't afford to run their cars on idle? There should be a better solution, UNC. Another patient and I waited "outside" in the building lobby, separate from the urgent care waiting room. We waited for so long that we saw multiple patients (parents and babies) come and go for their appointments upstairs at UNC Children's Pediatric Primary Care. I thought the staff here was polite and efficient. I don't think they were to blame for the long wait time. I think it's more on UNC Health Care's administration and management. There was only *one* provider at this location during my visit, PA Megan Fleming. IIRC, she told me that in recent months, since the loosening of COVID restrictions (e.g., less mask usage and social distancing), there has been a rise in visits related to upper respiratory problems and I believe a rise in general demand at urgent care facilities. However, despite the rising demand, UNC Health Care hasn't adjusted the staffing level accordingly. Thus, increased wait times. Denise checked me in at the front desk. Nurse Jules called my phone to get me to come in from the outside and into the exam room. Jules took my vitals and did my throat swab for two strep tests, one rapid and one long (where my throat culture was sent to an outside lab). Megan gave me a PCR test for COVID, influenza A and B, and RSV (respiratory syncytial virus). All of my tests came back negative. I was able to view them on MyChart. My rapid strep test result was available at my visit. My PCR test result was available in less than nine hours. My culture strep test result was available in about 46 hours. Frustratingly, none of these answered the question of what did I have? While I was waiting in the lobby with the other patient, we saw Denise come out and tape signs to both a main door to the building and the interior door to the urgent care suite. It said the facility was at max capacity for the day and they weren't accepting any additional patients. This was roughly around noon for a facility that normally admits its last patient at 7:45pm and closes at 8:00pm. Yikes. Note: The orthopedics building next door also says "Urgent Care" on it. I mistakenly went into that building first. Yep, confusing. If facing the buildings, you want to go to the one on the right. I'm willing to give this place a second chance and will come better prepared (e.g., maybe with a snack, water, work computer) for a long wait.

I waited 45 minutes for the NP to come in the room and spend less than 5 minutes with me and told…read moreme to go to the ER for my swollen legs. She didn't even address the severe pain I was I It was a waste of time.

Photos
UNC Urgent Care - Inside the entrance area of the building.

Inside the entrance area of the building.

UNC Urgent Care - Outside. Storefront.

Outside. Storefront.

UNC Urgent Care - Inside examination room 3.

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Inside examination room 3.

Carolina Urgent Care - Carolina Urgent Care building

Carolina Urgent Care

1.8(5 reviews)
3.0 mi

Avoid this place. I cannot stress this enough…read more I had a bad fall; unfortunately, this was the closest urgent care center. When I arrived - there was no one at the front desk for more minutes than I could count because I was in so much pain and still in shock. I chose urgent care over ER because of the cost and because I had used urgent care facilities before with no issues. A wide-eyed girl finally came to the front to help and after waiting, I was shown to a room where it took forever for the provider to arrive. That's fine - I know - waiting is part of the deal, however, it was clear she wasn't listening to me, didn't care, and was trying to get on with her day. She said they would get me an X-ray. After another wait, the wide-eyed girl arrived to take me to x-ray where she - now read this part very carefully - She flipped through an instruction book to determine what kind of x-ray to give me. She even seemed to confer with me, as if I had the slightest idea what she should do. THE X-RAY TECH DIDN'T KNOW HOW TO X-RAY. After taking most likely the worst images of a broken foot one could ever imagine, I was sent back to the room (walking by the way - no wheelchair - nothing offered) where I waited for the provider to come back and tell me that I had a VERY BADLY SPRAINED FOOT. Now I'm not a medical expert at all - but my mother is a nurse and I just knew that couldn't be all that was going on. This provider ordered me a surgical shoe - which I paid for - and told me to 'baby it' then sent me on my way with crutches (also paid for but that part doesn't rankle me as much). I started driving away, then drove back because I could tell just sitting in my car that this was not a sprained foot. The provider met me outside and told me it was, that she had looked at the x-ray and that's all she saw but the radiologist would contact me to confirm it later. I went home, tried the shoe, the foot was so clearly broken. I went back down to the car and got to Duke Urgent Care where they confirmed it was BROKEN. When they showed me the x-ray, I kid you not, A CHILD COULD HAVE SEEN IT WAS BROKEN. I child who had never seen an x-ray before would have noticed the line in the bone and at least been curious enough to ask 'what's that?'. DO NOT USE THIS FACILITY. They will waste your money, put you at further risk, and charge you for things you do not need.

Waste of time and money. Their brilliant solution was for me to keep doing what I had been doing…read morefor symptoms which I told them wasn't working and the one thing they thought to do, which was call in an antibiotic, the failed at. The antibiotic was never called in.

FastMed Urgent Care - urgent_care - Updated May 2026

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