I want to express my gratitude for the exquisite balloon decoration. The attention to detail was…read moreremarkable, and the balloons lasted much longer than I had anticipated. I would definitely recommend this service to others

Thank you so much for the beautiful balloon arrangement you created for us. It's exactly what we…read morewanted.

10/10!! I've done my gender reveal and babyshower with busy…read moremama events !! Amazing service & amazing quality of work! Melissa is an amazing person and is very patient with you and makes your dream event come true!!

Melissa is not only an amazing ballon artist/party planner she's an amazing person. Melissa and her…read morehusband are professional, on time, and do clean work. Melissa is understanding and responds on a timely manner. She tries to work with your budget as much as she can. I recommend her for every party!

Juan, Vincent and Danna really do a superb job!! Fantastic service! Ordered a green balloon garland…read morefor a St. Patrick's Day birthday celebration, and Vincent did an incredible job, he created a full, gorgeous arrangement, and it looked perfect. 5 stars ! I will definitely use Balloon World again!

Great service & staff ! They were amazing , it was a short notice and they helped me out right…read moreaway! I will definitely contact them in the future. Thank you so much Dana !

Josi did an also job for my daughter's birthday, the kids really loved the face painting and…read moreballoon animals!

I have worked with the owner, Josi, on multiple occasions over the past few years. She is always…read morewonderful to work with and has a great team of performers!! I highly recommend.

This was a last minute private gender reveal in a hotel suite in South Beach. Very easy and fast,…read moreprofessional delivery and set up. The quality was amazing.

I want to preface this review with the theme that customer service means NOTHING to the employee I…read morespoke to on the phone. I'm sure this business makes great balloon bundles + delivers on time, but no other business employee has ever made me feel more stupid, confused, and uneasy during the entire process. First, my colleague emailed them twice last week. No answer, so she asks me to call. First call goes to voicemail as I get a text message at the exact same time saying "please text us instead". I call again because I'd prefer to place an order over the phone (which I think would have prevented this whole issue entirely). Someone answers and goes "Hi please send us a text message!" and hangs up on me before I could even finish speaking. So I place the order over text, goes smooth, but we did have a few changes before finalizing it.There was a point where miscommunication happened on how payment works and I expressed I was confused. And this is where things got bad - he started telling me HE was confused, texting me saying "did you reply? you never did." He told me, verbatim, "I have the best communication there is". How can you say that when I'm literally just expressing to you that as a paying customer, I am confused on the process. He literally told me I have nothing to be confused about - since when do employees get to decide that for customers? The best part is he THEN calls me - to yell at me more about how his communication is perfect and how I'm the problem! I was kind of laughing at one point because I was baffled that this man just had to be right so badly, he wanted to call me and tell me I'm wrong. The amount of attitude I felt via text message was shocking. Again, I understand there was definitely a miscommunication, but never in my life have I been spoken to this way from a business employee. And pro tip: take orders over the phone. Putting customers into situations where they only text is a recipe for disaster. (The employee will argue that he tried calling me a few times, but note that was only when he wanted my credit card payment). A message to the man I spoke to on the phone: YOU DO NOT TALK TO PEOPLE THAT WAY. It's rude and embarrassing. I've worked 10+ years in the service industry, and I've never ONCE let my ego of being right interfere with business and keeping a customer happy. Customer service 101. You should take a class.

I had a great experience working with Cassandra for my daughter's birthday party. She was very…read moreresponsive through Instagram. She did a great mock up, and the finished product was even nicer and so gorgeous. She was very timely in setting up for our party as well as in returning to break it down. I was very happy with our experience.

Outstanding work! The balloon backdrop I had requested actually turned out so much more beautiful…read morein person! More than I could've asked for! It made the place looked perfect! Communication was via email, super easy and Roza was always responsive! They definitely took into consideration what I wanted and brought my vision to life! They set up just in time before the event, very punctual and impecable work! They picked up everything right after the event very quick! I did not have to worry about anything! I would definitely work with them again! High quality and professional work indeed! Thank you so much Roza!

Rosa was so helpful and responsive. The website has really great photos and it's very easy to make…read morea selection to fit your needs. Once I decided what I needed, I paid and they did exactly what I needed. Highly recommend

I came here for a party and thought the layout was SO amazing for a party you want to have, that…read morealso accommodates to children. There was a ping pong table, pool table, rock climbing wall, bounce house, etc. There was even a domino table for the older ones and a basketball court! All of these activities are joined to the ballroom which is a pretty large size, perfect for not worrying about the kids while you have fun. The best part is it's indoors so leas of a chance of mess.

I had my daughter's first bday party here. I had a great experience. Everything turned out…read morebeautiful. And the lady that helped me with the event was excellent and very helpful. I recommend this place to everyone.