Let me preface by saying it's not in my nature to write poor reviews that have the potential to negatively impact a business, but I think the way Juan Camacho and My Site Matters Web Designers conduct business is deserving of a very vocal poor review. In fact, I think the 1 star I had to give was generous.
I engaged Juan and My Site Matters to design a website for our wedding. He proceeded to walk me through some websites he was working on and it appeared he knew what he was doing. We agreed on the design of a logo and website to be completed in a month.
Shortly after a contract was signed and a deposit was made, Juan's responses were very sparse. I found myself having to reach out to him just to see if his business was even operating. The very few times he did get in touch with me was to show me the amateur logo and beta site he designed. I suggested that he make major changes to the logo and fit the high resolution pictures I provided so they didn't look stretched as if they were seen from a circus mirror, but he simply ignored me and refused to make any changes. Juan never found it his duty to answer his phone or return any calls.
After several weeks went by, he finally decided not to return any of my e-mails or calls and shut off any view of the beta site. To top it off, Juan refused to return my deposit and even disputed the transaction with my credit card company after I disputed the charge.
This incident occurred over 6 months ago and I'm still left with a sick feeling inside knowing that there is a business out there that conducts itself in this manner. This lingering feeling is why I took to social media to voice my displeasure.
My gift to anyone scouring the web for web designer reviews and considering Juan's services and My Site Matters is to advise going elsewhere. Juan and My Site Matters are simply amateurs at designing websites and don't care if their customers are displeased or dissatisfied. I can bet that you'll do a better job than Juan at designing a website. read more