What a bizarre experience. We ordered a mushroom swiss burger, with no side, and glass of water with lemon. We split the burger as we wanted a little something to hold us over until dinner. The "Owner" brought us the sandwich and noticed we were sharing and asked us if we would like another plate, not even thinking he would charge for an extra plate....we said yes.
Get our bill and our $8.50 mushroom swiss burger was now $12. Confused, we then looked at our bill and they charged us 25 cents per lemon slice, $1 for the swiss cheese and the kicker, he charged us $2 for the extra plate.
Understand, $12 is still cheap, however, we have never, ever been charged 25 cents for lemons, nor $1 extra for adding swiss cheese to a mushroom swiss burger!
Then the owner had the guts to shame us because we only ordered a sandwich to split and water. First and foremost, we don't drink coffee or pop and said we should have read the menu as it in in large font about the shared plate. Never did see the large font for $2 extra plate.
Poor, poor customer service as you lost a customer over charging a $2 up charge for an extra plate (it would have really pissed him off if I put the plate in my purse), 25 cents per lemon slice and $1 for swiss cheese on my mushroom swiss burger. Oh, I did ask for a straw, however, they did not charge me an up charge for the straw. read more