The King size room was spacious with two TVs and a hot tub. But what makes for the best stay is the…read moregreat breakfast, you can get almost anything that you can at Denny's like eggs, bacon, sausage, plus a full omelet station, and for free! My favorite part is the restaurant with a full bar, you have to come meet MJ, she was the best bartender we've found in a long time. I'd tell people to stay at this place just because of her.

From start to finish i was so happy with my stay here. This is a newer hotel so everything is…read moresparkly clean, works well, and looks fresh. The rooms are enormous and it feels like your regular double queen room is a hotel suite. The staff are so ridiculously nice. They greet you as you come and go, are eager and willing to help at quite literally any time of day, and generally make staying here an even better experience. The breakfast is surprisingly fantastic. It's not the normal microwaved pancake hotel breakfast; they have an omelet bar, grits, potatoes, two types of meats, waffles, etc etc the list goes on. It's awesome. And after a long day when you just wanna stay in your room for a bite to eat? No worries, they have the valley bistro restaurant on the bottom floor which makes delicious food right in your hotel.

Modern clean hotel with great amenities. My double Queen bed room was big, clean, comfy, equipped…read morewith mini fridge, microwave, coffee pot, smart TV with Netflix, Prime & more. Large bathroom with shower and tub. Everything functioned great. Large indoor pool was clean, I was surprised it wasn't heated (late October). Fitness Center was huge with so much clean modern equipment. Staff Jose & Nancy were friendly, professional & helpful.

This is a pretty new and modern Courtyard but even a drab, dumpy one would have served my purpose…read more I had been staying in Pendleton and my flight home was scheduled to depart at 6am. I couldn't ask any of my Pendleton Pals to pick me up at 3:30 in the morning to drive me the 70 miles. You can't beat this Courtyard for airport convenience. If I didn't have a heavy suitcase, I could have walked it and arrived in about 5-10 minutes. No need to walk; the hotel provides a free shuttle that runs every half hour starting at 4 in the morning. Can't review breakfast but the room and sheets were clean, the bed comfortable, the shower hot and powerful. The Bistro's chicken sandwich and fries were more than adequate saving me the trouble to get a Lyft to take me to a finer restaurant.

Locate within 10 mins of local airport this makes a perfect overnight if you're flying out. Walmart…read moreand several states res across the street as well as many restaurants. Rooms are clean and staff are very sweet. Great stay for the money

This hotel is great. Big rooms, very clean, nice workout room with a peloton cable machine and…read moreplenty of room to work out. Decent breakfast as well. The real star of the show is Monica.I lost my AirPod case and figured it was gone forever. She found them and tracked me down by looking at the booking reservation almost a week after I lost them and was able to coordinate shipping them back to me. Thank you so much Monica!

Walked in from the river for dessert. Staff was friendly and…read moreaccommodating to take a seat without a reservation . Sat outside at a long table and had dessert I had the million bars, and my girlfriend had the crème brûlée. They had a wide selection of wine and drinks. Will definitely be returning to try those out

Go here if you want your Mother's Day to leave a bad taste in your mouth. Absolutely lackluster…read morebrunch complete with overcooked prime rib and curdled scrambled eggs floating in water. $30 per kid for my child to eat a couple pieces of cantaloupe and drink water. $60 per adult for food we had to walk downstairs to get. When I booked the reservation they had a full brunch menu not a buffet. I had to go pour my own cup of drip coffee and they had the nerve to charge me $6 for it. 4 adults and 2 kids and the total was $425 because they included a compulsory 22% "catering fee" and then had the audacity to ask for more tip after being ignored and forgotten by the waiter. We will not be back and definitely not recommending to anyone.

The price was right. Nothing to complain about, nothing…read moreunsatisfactory at all! The breakfast was good, nice selection of items. The kids loved the pool area. The staff was very friendly and accommodating.

Do not recommend! We booked a room with a view for over $240 a night . We were given a room over…read morelooking a parking lot .. no water view... dirty carpet that u just didnt want to step on. Black mold in bathroom around the fan switch plate. Spider webs and dirt thru out room, made me feel like it was a room that hadnt been used or cleaned in months. if u opened the bathroom door and someone was at sink or using coffee pot u would hit them with door. An awkward layout. Old mattress with springs, very hard and u will hurt in the morning from this mattress. Just the Basics at this hotel only the minimum... no luxury, think motel 8 but dirty. no liquid soaps, no body wash no hand soap. they do give u tiny bar of soap. For $240 a night thos hotel is absolutely not worth it! Do not stay here! u will regret wasting ur money after not being able to sleep due to bed and such a noisy place to stay at...we possibly might have been discriminated at by the first employee that greeted us at check in. The surrounding area IS VERY beautiful.. the employee at checking in definitely made us feel unwelcomed. The employee leaving was very kind to us!! The worst part of the stay was the toilet seat was hot glued on and when u sat on it if fell off and u went directly in the water/toilet!! We left early and headed home . Juat a terrible experience all around!!!!

This place is amazing. Super clean. Staff remember your name and go above and beyond. Their…read morebreakfast is delicious. I highly recommend. No better place to stay in the Tri-Cities.

Hands down, best part was the breakfast: food itself was delicious, best hotel breakfast I've ever…read morehad, and somehow the service was even better. Special callout to Gloria for being so amazing, friendly, and accommodating. Everything about the stay was great, but if there was any way I could give bonus stars for the breakfast/Gloria's service I would!

3.5 * We're here all…read moreweek (checked in on a sunday night, its monday). I find it easy to update as I go- The main lobby is nice and wide. Good AC. Only one worker. Check in was easy. The map and numbering system is confusing. But we made it to room 3230. Ice machine closest to us is broken. Got in the room and its HOT. Took a good 3 by t hours to cool down. I would call ahead to see if they can turn the AC on in your room ( its june). While unloading our keys got deactivated.. had to go back to the front desk and get it fixed. He said they get deactivated easily with other cards and phones. We're also asked for a rolling bed, security has go go get it but they said theyre all out. Hopefully will get one tonight. The room is decent.

When we checked-in to our room we immediately noticed and reported a loud, continuous running-water…read morenoise from the adjacent room. Hotel staff acknowledged this was an intentional "waterfall" noise machine used to mask barking dogs in the neighboring room. This condition was not disclosed prior to booking or check-in, and despite repeated complaints, no adequate remedy (e.g., room change, compensation, or noise abatement) was provided. The following evening, despite the hotel advertising "Premium Cable or Satellite TV" the nationally televised NFL playoff game was unable to be accessed on our guest room TV. Multiple requests for assistance went unremedied, with no alternative (e.g., room change, refund, or viewing accommodation) offered. Later that same evening, hotel staff verbally antagonized me when I complained. They offered no remedy or alternative, and evicted me while visibly intoxicated from alcohol consumed at the hotel bar (not belligerent or sloppy). I was unable to drive to find new accommodations. The outdoor temperature was approximately 32°F (freezing). Staff provided no safe alternative lodging, transportation, assistance, or warming options, creating a foreseeable risk of serious harm. Police were called to the scene. Prior to my agreement to leave, hotel staff explicitly assured me and police that the remaining group members could continue their stay without issue. Despite this assurance, hotel staff subsequently evicted the entire remaining group after I left. They had not been involved in any complaints or disturbances. They were evicted without cause or explanation. We have filed a civil lawsuit in Franklin County Superior Court and filed a complaint with the Washington Attorney General.

This place was perfect! We're traveling cross country and needed to rest. We booked a King bed room…read moreand the room was awesome. It had a kitchenette and couch we could relax without mussing our bed. The staff were friendly, the hotel was very clean. This facility was up to date and decorated nicely.

From the jump, this place was awesome!…read more We were in town for my niece's 15, and we needed a place to stay. My step sister used to work for them, so she got us a room there. We arrived on Thursday morning around 10am, and the room was ready to go! They told us the rules, the pool information, and the breakfast schedule, gave us 2 keys and off we go! We opted out of the room service, but they ALWAYS made sure we had enough towels. Which was amazing! The pool was a perfect temperature, and we had it all to ourselves for a little under an hour! Which was great! The breakfast, isn't anything to write home about, but it was filling and proportionate...The pancake make is a trip! lol! They had Darigold Chocolate milk! My favorite from when I was in elementary school! lol! Overall it was a great experience, and everything was awesome! Thank you Holiday Inn Express! You guys are amazing! 10 stars!

Paige was so helpful i really appreciated her help, she was very sweet, amazing service.read more

If I could tell you to do anything about this place is DONT ! We had some confusion about our stay…read moreand the front desk lady actually came to our room and pounded on the door and was YELLING at my husband in the hallway , about it even though we had extended. Then started yelling at him about charging us another 30!per night for our service dog and acted like we tried to hide him ( mind you Shep is Cane Corso so one just does not hide one of these beasts ) but stopped once she realized he is not a "pet"!then upon check out the housekeeping staff was literally yelling at us we need you out when the occupancy was literally at 0 ! I have never felt so unwelcome and uncomfortable in a hotel and until we get the rest of our life figured out we spend a lot time in these places .

We showed up at 2am and Josh was there to greet us. I had not made a reservation as I wasn't sure…read morewhen we would arrive but had done my research and this was where I wanted to stay. I only needed the room. For less than 5 hours as our flight back home was early. Josh was so pleasant. I wanted to use my points so he told me to go ahead and book online and he would adjust the reservation so I didnt get charged for early checkin. I was so tired and when I booked it I accidentally booked the pasco hotel. Josh called that hotel and tried to get them to help me cancel and get my points. When that didnt work he asked if I went there would they do what he was willing to and adjust the reservation. The other guy said no he wouldn't help. Josh was so kind I told him to have the guy cancel the wrong reservation and I would pay cash to stay at this hotel. Josh was shocked the other clerk wouldn't help out. We traded customer stories and he checked us in. I would totally stay here again.

They now charge three times the normal amount to use a Tesla charger. Tons of other options in the…read morearea if you drive an electric car.