got my nails done by Nick and I highly recommend him! His precise detail he puts into it is amazing…read more! The couple times I've been here my nails have looked better than the pictures!

MY EXPERIENCE IS ACTUALLY ZERO STAR, BUT THERE'S NOT THAT OPTION AND HERE'S WHY :…read moreI went for the first time ever and requested the deluxe pedicure i did not receive the scrub or the massage and i had to ask for the lotion at the end of the pedicure service. On top of that, the foot file was very lightly used on the hill, even though my heels needed the metal callus remover. I did not complain at the end of the service I'll pay the $62. I called two weeks later to make an appointment with another tech and I explained very politely to the person on the phone how the previous service was an hour would like to give them a second chance before I make my assumption and I was not requesting a refund or anything in that nature I meant to come I need to make an appointment for pedicure with another tech that I will pay for and he's very rudely stud that he advise experience second appointment with them, so I don't have another second bad experience with them and it's better for me to go with another salon moving forward. The rudest customer service ever. THIS IS AMERICA NOT ANOTHER COUNTRY, THINGS DOESN'T WORK LIKE THAT HERE!

do NOT book with tina . i had gotten my nails done today and she rushed with my nails making them…read morevery sloppy and they ended up not even being the length i wanted. Do NOT go to tina

I had a very disappointing experience at Radiance's Nails. I originally scheduled a 12:00 PM…read moreappointment, then called back to reschedule for 10:00 AM . When I arrived, I was told I was only on the schedule for 12:00 PM. This completely threw off my day and ruined the plans I had for an anniversary celebration and plans for the afternoon. What upset me the most was not just the scheduling error, but that I wasn't offered an alternative or the option to see another technician. I had to walk out, frustrated and disappointed, because my technician was fully booked. For a business that's run by a husband-and-wife team, I expected better communication and customer service. If you choose to come here, double-check your appointment time because they clearly need to improve how they handle scheduling and client care.

I have been to this salon twice in the past (not including this visit) but only for pedicures, I…read morealways loved the experience and decided the other day to get the works. A pedicure and an acrylic full set. Pedicure went amazing. But when it came to my full set, I have never seen acrylic be laid the way the tech did it. She started at the bottom of the nail and pulled it towards my cuticle area. I had acrylic laying all the way on the side of the my nails, onto my skin. And I had acrylic build up under my nails that she hadn't cut off. It was globs of acrylic that covered the points of my fingers. After asking the tech to fix it twice, she got frustrated and had the male at the front desk come over. He told her she needed to narrow the nails. Still, it wasn't fixed but I stayed polite and continued to tell her it wasn't right. She got frustrated and told me, "you don't like it, I'll take it off and you'll go with someone else", she continued to repeat that 3 times even after I said okay I understand. She removed the nails and I had acrylic all over my sweater and hands. At this point, I had multiple cuts on my fingers and my nails hurt. The second tech tried to fix it, and they were okay. But all the nails were different lengths (the thumb nails were way longer than the other fingers), some don't fit the whole width of my nails and not once was I asked to wash my hands to remove the access acrylic. I wish I would have taken pictures of the dried acrylic on my hands but by the end of the appointment, I was in tears from frustration and I had been there for almost 3 hours. I wanted to love this place but unfortunately I will not be returning.

I took my godmother here to get her nails done. The staff could not have been nicer to her and her…read morenails looked amazing.

I really love Michelle as a stylist, I had her do my hair 4-5 years ago and remembered her since…read morethen... but I couldn't remember her name. I was finally able to find her again through Diva's Facebook page and I'm so glad. I booked a haircut and full highlight, wanting to go back to my natural color so my hair could continue to grow and be healthy. I didn't realize I should have booked for a color correction, but Michelle moved her clients around to give more time to do my hair. I would have been more than understanding to reschedule, but thankful she was able to fit me in! One of the other ladies was amazing as well running to the store to get more product for my hair. It doesn't look like a huge change, but this was removing box color from my hair so it could better match my roots and a treatment to prevent damage. I am also not a huge talker and shy during appointments like this, but it didn't feel awkward at all and I had a chance to just enjoy being pampered and relax. Overall, I'm so grateful Michelle and the ladies were so accommodating and understanding with me. There wasn't frustration even for a split second. I will continue coming back to Michelle and recommending Diva's to everyone!

They have qualified and experienced people working there that know what they're doing.read more

They change the prices in tell you one thing over the phone in different when you go inside. I…read morepaid $75 for a short short basic set with initial on it in a heart. In on another finger I got salt look doesn't even give the salt look like the picture I showed them.

I needed nails done for a wedding, and don't usually have any nails at all. I wanted to find a…read moreplace close by that wasn't to busy. I called Secret nail about 10am to ask for a noon opening. They said yes. ..yay! I showed Ken a picture of what I wanted and he was able to almost match it exactly...double yay! I also got a matching pedicure with Helen. She did a great job as well. The only reason for 4 stars is its not as sterile as I would hope. They do wear masks though.

Everyone there is the best. Helen is consistently so positive and so welcoming. After my second…read morevisit she knew me by name. Me and my cousin are always in there getting acrylics and the whole team is very solid. Peter is so nice, to name one person, but everyone there is great.

I've been coming here since they opened... 20 years ish... ownership has changed over the years,…read morebut Helen and Victor consistently go above and beyond to make sure you feel welcome and leave happy. I wouldn't go anywhere else.

Love their specials I wait every month to see what's next. Great staff and quality serviceread more

I used to be a huge fan. However, the last three times I have gone it has been less than desirable…read morethe first time I got a Japanese pedicure it was supposed to be relaxing quiet your own private little spot but right in front of me there was a man putting together a metal shelf and they didn't think to put me in a different spot. Second was for a pedicure I have brought a friend for pedicure side-by-side and the person I brought sat in the water until it got cold and there's somebody else has time to come and do the pedicure which when I call, I explained I would like to have two pedicure side-by-side at the same time and they say no problem. Thirdly, I got a 90 minute massage deep tissue $134 plus tip so $165 out the door and they don't have sheets on the bed. They have like a dentist paper sheet so as they're rubbing you with oil and lotion, you literally stick to it. It's a horrible texture. It's not a relaxing feeling. It's crowded with boxes. People were stocking the rooms around me so that's all I heard was the banging of everyone stocking or one person stocking throughout my whole hour and a half. My masseuse was great. but it's hard to relax and for that price I feel like it should be quiet. I don't want to see boxes every time I come in like it's a hoarder house.

I've had Linda do my hair 3 times now and it's time for a review. I found Linda by way of yelp and…read moreFacebook. I was discouraged by my most recent hair cuts/styles and was beginning to think that I would have to grow my hair and go back to my natural color to avoid another color & cut disaster. On my first visit, 7/21/18, we talked about the disaster that was my hair and what could be done and how long it would take to fix it. By my 3rd visit, on 11/10/18, I became a believer in her skill and know that she'll be my stylist for the rest of my days in IL. Linda is meticulous and actually listens to what you're looking for. I sent her a video of a cut/style I wanted and she nailed it. She asks styling questions, what products you use, how often you wash your hair, and so on. I'm sure after several more visits, I'll update my review to 5 stars.

Walked in at 5:30 on Thursday and was greeted by a very rude older lady. She told me they wouldn't…read morehave time even tho they close at 8 and there was a hairstylist that was free.

Never have I gotten more compliments on my nails! It's been two weeks and one day and I've gotten…read moreat least one compliment every day. I moved to Alabama last year but every time I'm in town I visit Star Nails. B did these nails for me. He's the best. I like Bill and Van too! Make an appointment, the place is always busy! Clean, sanitary, friendly, knowledgeable, accommodating, lots of options.

Leo always does such an amazing job on my nails! They look great every time and he pays so much…read moreattention to detail. He's also super nice and makes the whole experience enjoyable. Highly recommend! Brittany

I love Brandi, but all the girls have their loyal customers. They are all super friendly,…read moreappointments are easy both on line and through the salon. I've not had a "bad" hair experience at all.

Let me start by saying I'm a bit of a pushover. I went in with a specific look in mind; I wanted…read morebalayage with blonde highlights. I've been getting regular highlights for years and didn't want that look anymore. Showed pics of the look I wanted but the stylist talked me out of it saying my hair was too thin to freehand, the grey on the top of my head needed camouflaging, and it would take a lot longer to do. See model pic for the color I asked for. My own fault that I gave in, so now I have an all over my head color, not the color or the application I wanted but not horrible. The service took 3 hours. Lora the stylist was very nice and explained everything to me along the way. However, I do not like when stylists cut hair dry. When you do that hair gets everywhere, and you can't style the new cut because the hair is already dry. So, I couldn't tell what the cut really looked like because the hair was dried flat to my head. The next day I styled it myself and thankfully the cut was good. I will also say that I thought that $200 was high: $125 for highlights, $48 for cut, and $20 tacked on for shades (no idea what that is). I really liked the shop and think there may be other stylists there that can give me the color I want. So maybe I'll give it one more try. As for COVID precautions, the checkout was not contactless and some stylists don't wear masks.