The office staff is friendly and accommodating. They do their best to get you in if you have any…read moreissues. Sometimes you don't need the doctor. The staff can evaluate your need and help out. The doctors are very personable and take the time to understand your needs.

When I made my initial appointment I provided my insurance information…read more When I came for my appointment I was told that my insurance did not cover hearing aids. After the audiology intern completed the hearing test she said she didn't have time to fit me for hearing aids even though when I made the appointment I had told the scheduler that I was coming for a hearing test and hearing aids I waited in the waiting room until the intern saw her next client and then she fitted me for the hearing aids. Since I didn't have coverage for the hearing aids she said the price for highest technology was $6100. I opted for next level down at $5100 and I would have to pay at that time. When I went to pay at the front desk I was told that I could pay when I picked the hearing aids up and that Dr. Curtis sometimes gets better prices. A few days later I discovered that my insurance DOES have a hearing aid discount plan (through AARP). AND that Rocky Mountain Hearing and Balance are one of the AARP providers. Bottom line, I could have gotten the hearing aids for about $3600 instead of $6100 but they failed to let me know about this - even though they were aware of my insurance benefits. After purchasing top level technology hearing aids from a licensed audiologist for a couple of thousand dollars less at the University of Utah I emailed Rocky Mountain Hearing and Balance to let them know why I did not return to pick up the hearing aids from them. They failed to acknowledge or respond. ***addendum - A few weeks later, after taking the time to investigate the issues and speak with staff, Chris Curtis responded to my email with a thoughtful, kind apology. If I hadn't already purchased hearing aids from the University of Utah I would have returned to this practice. The staff are warm and friendly and seem to genuinely like working there. I have changed my rating from one star to four despite the problems I had, which as it turns out were unintentional.

Dr. Walker is a wonderful physician that is not only professional but goes above and beyond to make…read moreyou feel comfortable. I would recommend Mountain Valley Hearing to anyone in need of hearing aids!

My family and I were visiting the area, my grandson's (from Phoenix) hearing aid broke on a…read moreSaturday morning. He's wears very specialized hearing aids, and is practically deaf without them. We thought our vacation was ruined. I wasn't optimistic, but I checked on Yelp to see if there might be an audiologist anywhere in the valley working on Saturday. I was hoping for a miracle. And I found one! Dr. Young answered the phone, asked us to send over a picture of the devices, and said he'd be happy to try and help. And he was only 9 minutes from the house we were renting! We drove to his house, with tubing, super glue, and skill - he fixed the hearing aid, and our family vacation was saved. We are so very grateful.

I have been going to house of hearing for about 1&1/2 years. I had gone to 2 other hearing aid…read moreproviders for evaluations before I settled on "House of Hearing" to use for my hearing aid provider. The audiologist I saw (and highly recommend) was Mary Horn. I think there are several others but I loved Mary. I was fitted for my first hearing aid "ReSound" brand. It syncs with my iPhone and I love the app and also being able to listen to books, music, phone calls directly through my hearing aids. It has changed and improved my life more than I can express.

House of Hearing has been a great place to work! The offices are comfortable and attractive. All of…read morethe employees genuinely try to take good care of patients. Everyone does their best to ensure that patients are satisfied with the services we provide.

Firstly this place needs over 5 stars. My husband and I were not feeling great. He was working…read moremultiple long shifts and his doctor recomended coming here. The front desk to the nurses were super caring and knowledgeable. I would recommend this establishment. If you choose not to go here then your loss. FYI the chairs are comfy, they talk with respect, and experience. Thank you for helping us and keep doing the amazing care based off the medical knowledge within the scope that you provided. The type of care here is amazing from walking in without an appointment to making sure you are getting what you need. Also the medical knowledge and the pricing is great yes it might seem pricey but to get better and feel great and treated with kindness then its up to you to see about the price which is lower then most of the areas for the expertise you get. I would recommend 1000 percent and no one was pushy for the amount of questions we had. I would trust the nurses and them on the products that they have and take your medical background seriously.

I absolutely love this place. Prices are fair, the staff is phenomenal, it's so clean, soooo…read morecomfortable. I feel so relaxed like I'm at a spa when I'm here. Definitely the best place in the valley!

Very impressed with Erek. Treats you with kindness and respect, besides being very knowledgable…read more Highly recommend!

Erek what is a fantastic audiologist. He took care of my widowed mother, as if she was his own mom…read more He's kind, sincere and very thorough with his work.

It's rare that you find an urgent care with such excellent service! The staff was kind and the…read moredoctor was extremely friendly, knowledgeable, thorough and helpful! Very impressed with this place! It was 15 minutes to get in. Highly recommend!

I had a friend who had fallen in to be seen. She waited 20 minutes for a shift change. There was…read moreanother woman at intake and when she finished with her patient, she went on break. Turns out my friend had a broken limb and had to wait without apparently no care or concern for her or the pain. This is not the first issue with the clinic but also the medical office upstairs. The physician Ben Christiansen is excellent, but getting a return call from the staff is impossible. The office manager at the clinic and the physician office should be replaced as well as the administrative staff that left someone waiting 20 minutes for a "shift change." It all comes down from the management of the clinic.

First, the paperwork, filled all forms out online, arrived at the specified time, and surprise!…read moreFill them out again by hand, waited way past my appointment time, nice enough staff, older facility, then the billing.... People reading my results in a couple of different labs, so I get a bill from them all, including the hospital they associate with. Shady practices.

I don't understand why there are bad reviews about billing at this surgery center. I found that…read moretheir staff was knowledgeable about insurance and billing practices, and were very up front about how much I would need to pay at the time of service. The registration process went smoothly and the care from the nursing staff was exceptional! This is a great place to come if you have to have surgery.

3 or 4 appointments in I realized that this was a complete waste of time and money. They charged…read moreexorbitant amounts and a bunch of charges are not itemized for what they were actually for. They had me see a speech therapist 3 times and told me I was okay. I am now still receiving bills 5 months later that I have no idea what they correlate to. I contacted their billing department and they were just as useless as the ENT office. They couldn't explain what the bills were for, they couldn't tell me how much I owed from start to finish, they couldn't tell me how much money total they had received from me. I would think these would be basic numbers for a billing department. They sent me over the same statements that are on the ENT portal(That contain very little information as to what you are actually being billed for). I regret going to this place and would not recommend.

First time at the Ear, Nose and Throat Center - Riverton office…read more Called and left a voice message on Saturday. They called Monday mid-morning to schedule an appointment and take my demographic information. They also sent a new registration form to my email so I could complete at home rather than in the office. Arrived to the office and was greeted by a worker who took my temperature and asked if I've had exposure to Covid in the last 2 weeks. Very nice lady and also shows me they are concerned about safety. Facility is clean and tidy. Overall nice experience in this office. I feel that they are pretty thorough and their specialists are very easy to work with.