1. Hearing Zone

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Murray, UT

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Hearing Zone

4.0 (4 reviews)
Open • 9:00 am - 6:00 pm

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Rocky Mountain Hearing & Balance - Melanie Pace, TaNeil Dodsworth (doctoral resident), Chris Curtis, AuD (audiologist), Karyn Storey, AuD (audilogist), Chloe Quirante

Rocky Mountain Hearing & Balance

4.9(9 reviews)
0.3 mi

The office staff is friendly and accommodating. They do their best to get you in if you have any…read moreissues. Sometimes you don't need the doctor. The staff can evaluate your need and help out. The doctors are very personable and take the time to understand your needs.

When I made my initial appointment I provided my insurance information…read more When I came for my appointment I was told that my insurance did not cover hearing aids. After the audiology intern completed the hearing test she said she didn't have time to fit me for hearing aids even though when I made the appointment I had told the scheduler that I was coming for a hearing test and hearing aids I waited in the waiting room until the intern saw her next client and then she fitted me for the hearing aids. Since I didn't have coverage for the hearing aids she said the price for highest technology was $6100. I opted for next level down at $5100 and I would have to pay at that time. When I went to pay at the front desk I was told that I could pay when I picked the hearing aids up and that Dr. Curtis sometimes gets better prices. A few days later I discovered that my insurance DOES have a hearing aid discount plan (through AARP). AND that Rocky Mountain Hearing and Balance are one of the AARP providers. Bottom line, I could have gotten the hearing aids for about $3600 instead of $6100 but they failed to let me know about this - even though they were aware of my insurance benefits. After purchasing top level technology hearing aids from a licensed audiologist for a couple of thousand dollars less at the University of Utah I emailed Rocky Mountain Hearing and Balance to let them know why I did not return to pick up the hearing aids from them. They failed to acknowledge or respond. ***addendum - A few weeks later, after taking the time to investigate the issues and speak with staff, Chris Curtis responded to my email with a thoughtful, kind apology. If I hadn't already purchased hearing aids from the University of Utah I would have returned to this practice. The staff are warm and friendly and seem to genuinely like working there. I have changed my rating from one star to four despite the problems I had, which as it turns out were unintentional.

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Rocky Mountain Hearing & Balance - Front office check-in

Front office check-in

Rocky Mountain Hearing & Balance - Your Satisfaction is Always Guaranteed!

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Parking lot side of building

Jordan Ridge Family Medicine

Jordan Ridge Family Medicine

1.8(5 reviews)
3.8 mi

I have been going here for 3 years and they were recently bought out by optum. Since this happened,…read moreit has been one big nightmare. Calling to get prescription refills or schedule an appointment is painful. I will be switching doctors this month. If anyone is reading this, do not go here.

My family followed a PA we all love to this clinic when he started working there. He was on…read morevacation today when my son went in for lung congestion. My son was diagnosed with respiratory allergies and asthma at 2 years old. He has had a flu and a covid shot this year already. He caught something and his lungs have been getting progressively worse for the last few days. Twice in recent years he had ended up with bronchitis and walking pneumonia when his happened. Our favorite PA, Dave Anderson, was out on vacation so he saw another PA named Tanya. She walked into the room and said "So you caught a cold two days and go and had to come to the doctors?" He explained about his lungs and past experiences and she argued with him. She had all of his history and records in front of her but was so rude. She finally agreed to give him an antibiotic but with the parting remark "You know, if this is viral this antibiotic won't do you any good". It's not like he was asking for valium or something. He was so mad he was yelling at her. He came home and said that was it. No matter how much we like Dave Anderson, he's done going there. There have been other upsetting things through the years with billing etc. But today was the last straw. I will keep going to see Dave Anderson but if he's ever out, I'll wait.

Hearing Zone - audiologist - Updated October 2026

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