The office staff is friendly and accommodating. They do their best to get you in if you have any…read moreissues. Sometimes you don't need the doctor. The staff can evaluate your need and help out. The doctors are very personable and take the time to understand your needs.

When I made my initial appointment I provided my insurance information…read more When I came for my appointment I was told that my insurance did not cover hearing aids. After the audiology intern completed the hearing test she said she didn't have time to fit me for hearing aids even though when I made the appointment I had told the scheduler that I was coming for a hearing test and hearing aids I waited in the waiting room until the intern saw her next client and then she fitted me for the hearing aids. Since I didn't have coverage for the hearing aids she said the price for highest technology was $6100. I opted for next level down at $5100 and I would have to pay at that time. When I went to pay at the front desk I was told that I could pay when I picked the hearing aids up and that Dr. Curtis sometimes gets better prices. A few days later I discovered that my insurance DOES have a hearing aid discount plan (through AARP). AND that Rocky Mountain Hearing and Balance are one of the AARP providers. Bottom line, I could have gotten the hearing aids for about $3600 instead of $6100 but they failed to let me know about this - even though they were aware of my insurance benefits. After purchasing top level technology hearing aids from a licensed audiologist for a couple of thousand dollars less at the University of Utah I emailed Rocky Mountain Hearing and Balance to let them know why I did not return to pick up the hearing aids from them. They failed to acknowledge or respond. ***addendum - A few weeks later, after taking the time to investigate the issues and speak with staff, Chris Curtis responded to my email with a thoughtful, kind apology. If I hadn't already purchased hearing aids from the University of Utah I would have returned to this practice. The staff are warm and friendly and seem to genuinely like working there. I have changed my rating from one star to four despite the problems I had, which as it turns out were unintentional.

Alicia at the Hearing Ladies was so flexible and helpful to ensure I have hearing aids that fit my…read moreneeds. This is so much better than my past experiences. She found an affordable option for me that helped me hear better.

From the owner: We are looking forward to meeting you and helping you with your hearing needs. Let us earn your…read moretrust as we competently and compassionately assist you in achieving a better standard of hearing. We strive to provide the highest level of care and are dedicated to finding solutions that work for your lifestyle and improved quality of life. We are two ladies with a purpose to provide the best hearing care. We believe in a no-stress, no-pressure, no-hassle environment. It’s important to us that you feel heard and comfortable. We have the ability to offer you the best technology at the best price. We won’t cut corners or treat you like a number. We will provide you with professional service and solutions while also building a strong dedicated relationship that we will value and not take for granted. We are in this together!

My husband had a stapedectomy surgery last week! Dr. Hatch was AMAZING!! He performed the surgery…read morewith extreme skill. He has minimal side effects from having surgery just a few days ago. South Valley ENT is a top notch facility with excellent doctors. Our daughter-in-law had a very positive experience with the allergy team. The support staff are extremely friendly and helpful!

Issues related to poor parathyroid function were brushed aside with medical records and recent…read moreblood and urine tests taken with PCP. It has been 2 weeks and the "ENT Specialist", Dr. Shahzad Amad, has not called on the required referral by Dr. Hunter. If one looks at Dr. Amad's ratings, it completes the picture. Extremely disappointed with wasted time, $75 monetary outlay with insurance and poor patient outcome. Unprofessional at best. IMO, avoid this place unless you have an urgent need or script from an ENT and can't procure elsewhere.

I had an incredible experience with Kayla at My Hearing Centers. From the moment I walked in I was…read morekindly welcomed by Jacqueline. Kayla was so thorough and explained everything in a way that made sense! I ended up purchasing the premium level of technology and it does not disappoint. Wow, I can't even believe all the things I've been missing. My brain health is incredibly important to me and I had no idea how hearing and the brain were so closely related. Kayla did a fantastic job educating me. I would recommend My Hearing Centers in Riverton 100%

I called for an appointment, they said they would need to call me back to confirm a requested…read moreappointment. No call back, no follow up and no appointment. Very unprofessional and very inconsiderate, I would not recommend this business at all. Find someone else, really!

Very impressed with Erek. Treats you with kindness and respect, besides being very knowledgable…read more Highly recommend!

Erek what is a fantastic audiologist. He took care of my widowed mother, as if she was his own mom…read more He's kind, sincere and very thorough with his work.

Best service and some of the best pricing. I went another local house of and was sold something I…read morewas later told after paying 3k that the brand was low quality and they never got the fitting right. After some time of frustration I called Utah Medical Hearing and spoke with Darren who urged me to come in and let him look at what I had. He contacted the manufacturer, got them to come in and look st the Aids I had. They replaced them out of 1 year warrenty and Darren got them set up the correct way. Awesome work picking up the ball and slam dunk! Great job! I highly recommend Utah House of Hearing!

My father-in-law was in SLC from out of state and I realized his hearing aides were not set…read morecorrectly for him. I contacted Darin Ducklow and was able to get an appointment the same day. Darin reprogrammed his hearing aides, discussed his hearing loss since his aides were purchased and provided training on his aides, all of this in one appointment. My father-in-law stated that Darin spent more time with him than the audiologist that sold him his hearing aides. If you are looking for an audiologist that is patient and caring, call Darin.

3 or 4 appointments in I realized that this was a complete waste of time and money. They charged…read moreexorbitant amounts and a bunch of charges are not itemized for what they were actually for. They had me see a speech therapist 3 times and told me I was okay. I am now still receiving bills 5 months later that I have no idea what they correlate to. I contacted their billing department and they were just as useless as the ENT office. They couldn't explain what the bills were for, they couldn't tell me how much I owed from start to finish, they couldn't tell me how much money total they had received from me. I would think these would be basic numbers for a billing department. They sent me over the same statements that are on the ENT portal(That contain very little information as to what you are actually being billed for). I regret going to this place and would not recommend.

First time at the Ear, Nose and Throat Center - Riverton office…read more Called and left a voice message on Saturday. They called Monday mid-morning to schedule an appointment and take my demographic information. They also sent a new registration form to my email so I could complete at home rather than in the office. Arrived to the office and was greeted by a worker who took my temperature and asked if I've had exposure to Covid in the last 2 weeks. Very nice lady and also shows me they are concerned about safety. Facility is clean and tidy. Overall nice experience in this office. I feel that they are pretty thorough and their specialists are very easy to work with.

Dr. Allak did my septorhinoplasty (nose job) for my deviated septum last week and did an excellent…read morejob! He is very knowledgeable, personable and really cares about his patients. I highly recommend him! He's awesome!

From the owner: Doctors Meads, Hunter, Gilbert, Anderson, Allak and Cox work with a specialized team of…read moreaudiologists and nurses to help alleviate the discomfort associated with ear, nose and throat issues. Our physicians are currently accepting new patients at office locations in West Jordan, Murray, and Riverton, Utah. Our doctors have privileges and do surgery at the following facilities: Intermountain Medical Center, Riverton Hospital, Primary Children's Hospital, Jordan Valley Hospital, St. Mark's Hospital and Lone Peak Surgery Center. Patients from the area come to the office for simple sinus problems to complex head and neck surgery.

I've waited to write this review for almost 2 years. I didn't want to hastily write something that…read morecould effect a company, but after almost 2 years of working with this office, I would not recommend using them if you have other options. It is pretty difficult getting appointments with this office. My son has had his ear tubes done 3 times in 2 years, so when he got 2 ear infections back to back, I called them to get an appointment. I told them that there was blood coming from his ear and a lot of it, but they didn't seem concerned so they booked us for an appointment 2 months later. We finally had the appointment last week and the doctor pulled out a huge chunk of crusty, congealed blood that has just been blocking his hearing for 2 months. He also did testing to find that his tubes aren't working, again! He said to do some ear drops for a week and then come see him again...but the next appointment isn't for another month, so I guess we have more waiting. Unfortunately, there isn't an ENT closer to my home that my insurance covers, so we just have to deal with it. Also, in 2019 I spent more than 3 months trying to figure out what was wrong with my throat, and after 3 different rounds of antibiotics, losing my voice completely for months and feeling terrible; my doctor finally decided that he needed to do surgery to remove the infection in my throat. Finally after months and surgery, he found that I had 4 infections, staf, strep, and 2 others that I can't pronounce. It took months to get my voice to not sound like I was sick & about a year until I could sing anything. After reading all this, if you choose to go here, expect to be dissatisfied with their service. Good luck!

Dr. Ryan Stephenson is truly one of the BEST ENT Doctors I have ever seen. He is everything you…read morewould ever want in a Doctor. He is a great listener. He never made me feel rushed during the appointment. I bombarded him with a lot of questions, and he was incredibly patient; and provided me with very helpful answers to all my concerns. He is incredibly knowledgeable and very well educated. He was very very thorough in his examination and assessment. Thank you Dr. Stephenson for being so wonderful!

I have been going to house of hearing for about 1&1/2 years. I had gone to 2 other hearing aid…read moreproviders for evaluations before I settled on "House of Hearing" to use for my hearing aid provider. The audiologist I saw (and highly recommend) was Mary Horn. I think there are several others but I loved Mary. I was fitted for my first hearing aid "ReSound" brand. It syncs with my iPhone and I love the app and also being able to listen to books, music, phone calls directly through my hearing aids. It has changed and improved my life more than I can express.

House of Hearing has been a great place to work! The offices are comfortable and attractive. All of…read morethe employees genuinely try to take good care of patients. Everyone does their best to ensure that patients are satisfied with the services we provide.