The engineered hardwood flooring in my home was in dire need of repair. Rain water had seeped in and the wood was warped and discolored by the front door. The rest of the floor was scratched and scuffed, and I'd used all sorts of product on the floor trying to "restore it to it's natural finish". Those products only made it look dull and filmy.
I contacted two flooring companies, both listing "hardwood resurfacing" as one of their services. However, when they came to my home to provide an estimate, they measured the floor for thickness and both stated they were "too thin" to be resurfaced and my only option was to install brand new flooring, which of course a service they provided! They each pressured me to purchase new floors and assured me I had no other option.
My third call was to My Hardwood Floor Guy. James contacted me immediately and that same day, a member of his team came to my home. He measured the floor for thickness and my first thought was "oh, here we go again...", but to my pleasant surprise, he said, "oh yes. We can resurface these."
The next day, two members of his team arrived promptly at 9am and got to work. They sanded the section by the door where the wood was water-warped, and made the floors smooth and even. Since the wood was also darker and discolored in this area, it was suggested that I stain the floors the same dark shade as the damaged wood. I yielded to their judgment and told them to do what they thought best.
The end result was gorgeous hardwood flooring for 1/3 of the cost the other two flooring companies wanted for brand new floors.
I don't think the first two companies ever had any intention of resurfacing the floors and only used that as a ploy to come into my home and convince me to purchase something I did not need and could not afford. This was not the case with My Hardwood Floor Guy. They arrived at my home with the intention of providing the exact service they advertised.
They are awesome and I highly recommend them. read more