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Wichita, KS

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Orangetheory Fitness

Orangetheory Fitness

(23 reviews)

I was in town visiting, and was happy to get into a class with Fred. He is high energy and had a…read morekiller oldies playlist (such a change to what my home studio ALWAYS plays). I do love how they are smart about masking up when changing stations, but even better was they removed the machines they weren't using, so everyone was super spread out. I hate feeling cramped, but this was awesome. The staff was super friendly and it was a killer workout. I will definitely be back if I am ever in town. Even better since it was 1.6mi from my hotel in Bradley Fair, which was a nice run to and from. Even cooler- Fred is originally from Texas, where I am from- small world!

I want to start by saying the coaches are great. The workouts are challenging, motivating, and I've…read morereally enjoyed the energy in the studio over the almost three years I've been going on and off. However, I'm really disappointed in the customer service and membership handling. I'm currently on my second pregnancy, and for health reasons I was not able to work out for a period of time. I kept my membership going for about three months even though I wasn't attending, and eventually decided I needed to cancel. Because you can't cancel in person, I submitted my cancellation online within their stated cancellation window. By the time they responded, it was already one day past that window. They told me they would refund the next month's charge since I'd been charged anyway. That refund never happened. I had to call three or four times, go back and forth, and still never received the refund I was promised. I've also tried calling on two separate occasions recently and no one answered the phone. In the end, I'm out about $170 for a month I was told would be refunded, on top of the previous months I kept the membership active while unable to use it. I had even told them I planned on coming back once I was cleared to work out again, but this experience has really changed how I feel about the company. The workouts and coaches are truly great, but the way my cancellation and refund were handled has been very frustrating and discouraging, especially as a long-time member and pregnant mom trying to do the right thing.

Planet Fitness

Planet Fitness

(9 reviews)

Oh. My. GOD!!! Yes!!! I've been to quite a few Planet Fitness facilities across the country and I…read morehave been blown away by this gym!! The staff (Mariah Carey, yes that's her real name) was AMAZING!! Helpful, caring, and knowledgeable about everything!! The community, AWESOME!! There weren't a lot of people in the gym when I came in, but the ones who were their friendly and willing to share tips, tricks, and ideas. I definitely learned a thing or two today. In conclusion, and absolutely great gym!

I have been a member for a couple of years now - I left the YMCA due to the high prices and…read moreinability to get to some of the equipment during the classes they offer. Planet Fitness has one thing going for them - CHEAP! However, with cheap comes some tradeoffs. I have noticed lately that there is dust and debris EVERYWHERE. It's like they don't care anymore. There are several pieces of equipment with ripped pads. Several of the TV's have been out of commission for as long as I can remember. The main large clock was even wrong the entire time during DST, as apparently they were too lazy to change it. What bugs me more than anything, is I watch numerous people EVERY time I workout that come in and stroll right past the front desk, even when the attendant is standing there (though usually staring at their phones). Am I a sucker for paying for my membership? To me, it looks like half of Wichita uses this place for free. What gives?

My Gym - gyms - Updated October 2026

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