I used to think this place was good but one bad experience made me lose all interest! This happened a few years before Covid even started & I had signed up both of my kids for the mygym Halloween party, but on the morning of the party I got sick with a fever. I didn't want to disappoint my kids so I drove them there and paid the fee/donation that mygym requires and I figured I'd wait on the side far away from everyone while my kids went into the play area like they had done the year prior for the same party. Well this time the girls running the place said that I HAD TO join them in the play area otherwise they would not be allowed to participate. After I explained that I wasn't feeling well and had a fever, the 2 young ladies at the front desk couldn't care less and one even proceeded to roll her eyes at me!! If I wasn't a restrained individual I would've flipped out on them, right there in front of everyone for their rude treatment towards me. But I kept my calm so as not to disrupt the party that was going on, and ruin the kids' fun activities. So since I had already paid my kids' entrance fee, I was basically forced to enter there while sick even though I pleaded with them that the year prior the parents weren't invited in the play area. So after no budging from the two inconsiderate and rude women, I ended up going in with them. I respectfully stayed far away from other kids but I can imagine if this had happened to another parent and they were forced to be in an area near my kids or even others! I never returned after that experience but emailed a complaint to them which they never bothered replying to me ever! I had been taking my kids there for approximately two years and you'd think they would appreciate my patronage, as well as my kids, or for that matter the safety and well-being of other children that attended the party. Not only did they lack respect but it was apparent to me that safety protocols was not their main priority either. If I was a new parent thinking of bringing my child here I would seriously reconsider after reading this review and go elsewhere! read more