If you need someone to hep you with your water softener, these are the guys for you!! They were…read morehighly recommended by our plumber so I gave them a call. The owner helped walk me through several things over the phone to see if we could diagnose the problem without having to come out and charge me a site visit, which I so appreciated. I called him several times and he was so helpful and pleasant. When the unit kept running a few days later I gave him a call and they came out to take a look. Duane and his son Curtis came out and instead of upselling me to buy a new water softener, they suggested that they could rebuild the unit and save me over a thousand dollars. They said that if that didn't fix the problem permanently within the next 90 days, that I could use that money towards a new unit. They were fast, efficient and super nice and so knowledgeable about not only water softeners, but water valve issues as well, which they also repaired for me. I felt totally comfortable with them in my home and highly recommend them!! It's so nice to know there are still honest, hardworking people out there!

We didn't need to shop. I called A+ based upon the reviews first. Duane made it clear that he…read morewanted to earn my business (which is refreshing). He came out and looked at the site, asked what, exactly we were looking for (again, so nice). He laid out several options and once we selected the options he produce and in writing quote along with a timeframe. Now, we have whole-home soft water (with the salt basin in the garage (no carrying salt downstairs), purified water at the tap and in the fridge (crystal clear ice) I couldn't endorse he or A+ more! Save time and call them; you'll be happy you did!

Tyler and Skyler showed up to install two tall toilets...and some other stuff that kept changing. I…read morereally appreciate the flexibility as I figured out what I needed. Tyler originally came last week and gave me an estimate on options, describing the pros and cons of each. He was very knowledgeable and I really felt like he was honest and forthright. We ended up with two toilets, two grab bars, and repairing a broken water controller in the tub. I though it just needed to be screwed back on and asked for help with that, but it turned out a part was broken (my dad had fallen and hit it), so Tyler gave me instructions and I ran to Home Depot while they were working on the toilets. Tyler ran into a snag with one of the toilets. We've been aware from right after moving in that the builders here cut a lot of corners, and they also did that with the toilet installment. So Tyler had to work around the weird jerry-rigging done by the lousy builders, resulting in extra work and extra time. He explained the issue and showed me how he was dealing with it. In the meantime, Skyler worked on the broken water controller, discovering more damage than expected. They didn't even charge me for that word, saying since it didn't take them any more time, since Skyler worked on it while Tyler took care of the weird toilet issues. They consulted with me all along the way about how and where to install the grab bars, checking to make sure they were absolutely solid, having me look over everything and give my ok. Everything looks great. I really appreciate the professionalism and expertise of these men. Our home is a safer place, and I am so thankful. They were able to come do the job quickly (two days after I accepted the estimate). These guys will have my business in the future.

These guys are incredible! Got me in for a quote/estimate the day after initial contact and then…read moreafter a day or two of contemplating and finally deciding on them, they got me in at their earliest slot. The copper lining of my outdoor spigot must have had some water in it over the winter, subsequently froze, and caused a major crack in the pipe. This spigot just so happens to be the only one available for my swamp cooler to connect to. Being without any sort of AC for any period of time during the Utah summer is a bad time, so I am glad Hot and Soft were able to finish this up quick. Shoe covers, on time, knowledgeable, and friendly. All I could ever ask for when it comes to anyone in the trades, but especially someone repairing stuff on my home. Their prices are fair, and the repair itself was done in less than an hour. I would definitely recommend this team and any of their techs. Will be using them in the future as well.

Sly did a water filtration installation for me. He is a great guy. He's enthusiastic, and…read morepassionate about his job. Responds quickly, and gets the job done right. Can't go wrong with him.

We received the best service with this company. I needed a water heater urgently and they were able…read moreto come and replace my old one within two days. It was also substantially cheaper than any of the other bids I got and the best service I've had in a long time. Highly recommended this company. They also left the area where my water heater is cleaner than when they came. So happy with my experience!

My Water Heater Guy (MWHG) rocks! We found a small leak in a property we're preparing to sell and…read moreneeded it fixed fast. He found the part, made the time, and came the same day. The cost was more than reasonable and the service impeccable. I highly recommend them.

Eric is my new go-to plumber for our place in Orem. This guy is so nice! We had a water heater…read moreexpansion tank start leaking. Of course it was a Saturday, and so I started calling around. I noticed that "My Water Heater Guy" gets good reviews and is close to our place. Eric answers right away. Luckily, he was just finishing up another job and was able to be at our place quickly, which was great because it was an active leak. He fixed it right away for a very fair price. We will be using this guy from now on. Thank you Eric!

Had a clogged drain pipe that went clear to the street! Water all over the laundry room in the…read morebasement. Bert's came highly recommended! Really nervous about getting a plumber! We give these guys a 300% recommendation! They know their business very well; they find out details, and go right to work!!!! They have good pricing value and are fair! Looking for honest, knowledgeable, fair, and friendly people and Company? Bert's Waterworks fits the choice!!! They are top of my list for plumbers!!!!!

We used Bert's Waterworks to replace our hot water heater. Very prompt as they replaced it the day…read morewe set up the appointment. Hayden was amazing. He was courteous and professional. It was obvious that he knew what he was doing and he did an excellent job. We were very pleased. Good job!!!

We've used Mike's systems for a few years now in Eagle Mountain and our water has always been great…read morein an area where the water is very hard. Also we love the reverse osmosis filter he installed for us and connected to our fridge so we always have the purest water! Thanks Mike! I still can't believe how old you are, you look so young! The price was completely reasonable and surprisingly low for the quality of the equipment. Mike was transparent and clear about the entire transaction and performed his work quickly even going the extra mile to make sure our water pressure was set perfectly. Our salt lasts forever and our hair feels so soft. We love our soft water systems. I love how right near me there is a top tier water system system installer and seller.

Something was leaking into and soaking my downstairs bathroom ceiling - didn't know if it was pipes…read moreor the upstairs toilet. Chris and his team at B&E were at my house within 45 minutes of a phone call and helped me troubleshoot the problem. I highly recommend B&E! They were even great with my pain in the a** dogs! :)

I don;t like to write negative reviews but here I feel I am doing a service to other customers. My…read moreexperience was not good. First, the two guys came one hour late. Second, they did not get the job done. They snaked twice, found roots in the drain (unsurprisingly, since this is a 100 years old house), noted that the pipe is still clogged and then refused to complete the job unless I fork out another $250 for an additional hour of work. They suggested that I replace the pipes and quoted ~ $7500 just to excavate the pipes (not including the actual replacement). Since this was my first time with a Roto Routing company, I paid what now seems almost a double of the going rate. Here is what is on my invoice (and what I paid): -$195 for the snaking (on the high end, especially since the pipes were still clogged by the time they were "finished"). (Electric Rooter charged $135!!!) - Toilet removal: $155 (!): ridiculous for 5 min work. Other guys (the Electric Rooter, which actually did the work, charges $40!!!). - Camera inspection: $250. I was pressed into this totally useless job which took them 5 minutes and brought zero insight. Why was Electric Rooter successful when B&E Rooter failed? Their machine seemed much newer and stronger, with a longer snake. Finally, I went with this company because of the recommendation by Manwill Plumbers Co. with whom I had a good experience last year. Needless to say, I am angry and will never work with either company again. All in all, the charge was $620 whereas the Electric Rooter charged $135 for the same job but, unlike B&E, actually DID the work. As you can see, I am a bit upset about all this. I feel like a sucker. I do NOT recommend this company.

These guys are fast, polite, and efficient! They communicated with me before, during, and after my…read moreappointment. I answered all my questions and was in and out in no time. Now my tank is running better, and we have even noticed that it doesn't take a long to get hot water up stairs!