The staff is friendly, helpful, and so caring. I needed a scan to continue treatment that started…read morein a different state -- I called and was given a same-day appointment and my scan and info was sent to my orthodontist (out in California)! Many offices and doctors wouldn't be willing to help if I didn't do my whole treatment with them. So kind to help me out! Office is clean, staff is professional and helpful. Would absolutely recommend!

When Craig & Streight had ownership of this company it was a beautiful thing. Staff is always…read morewondering and the dentist. Now that it's sold they are trying to over bill you. Wife had great dental insurance and we also paid the bill down to $495 and then her other dental insurance kicked in and this new billing dept billed for the entire cost of the treatment instead of the remaining balance which is fraud and will be reported as such. We have all the documentation however the billing dept even after proof denies our evidence. It seems that corporate greed is within this new ownership. So beware and keep your records, receipts in a file as we did. I would think twice if you're a new patient about coming here.

Went above and beyond for my daughter! Thank you Doctor and staff! Also the hygienist Emma is…read moreamazing! Great front office, great assistants, and great hygienist. Great experience thank you to everyone who helped with my daughter!

I can't imagine a better dentistry. Very friendly staff; Merideth at the front, Stephanie doing…read moreradiology and consultation, Oral Hygeinist Jessie, billing specialist Maddie, and Dr. Oakey and his assistant who's name escapes me. Great communication all around, resulting in relaxed confidence of quality health care. Their hi def state of the art radiology is very impressive, showing every detail with clarity. Dr. Oakey is very personable,explains everything straightforwardly, and has a humble confidence that put me at ease. He flawlessly performed an extraction for me, talking me through the experience most professionally, and his assistant was spot on as well. I don't feel anxious about "going to the dentist" anymore. This truly is the best dentistry I've ever been to.

Food: N/A Service: 5/5…read moreCleanliness: 5/5 Decor & Style: 5/5 So far (i'm about halfway done with my Invisalign) everything has gone very smooth. My teeth are straightening without problems, and Dr. Birdwell and all his staff are WAY too friendly! Excellent service and this place probably has the best decor for any dentist/ortho place i've ever seen!

I went to Doctor Birdwell around 1995. The pre braces appliances were extremely painful. I couldn't…read moretake the pain. At the end, he abruptly took them off. It seems it caused gum nerve damage in between teeth on both sides of mouth. I even got a weird thrush while I was going through treatment. Had to take antibiotics and other treatments by my primary care doctor. I still have uneven and severe pain today. I guess not everyone can have a good experience.

Have been coming here for about 6 years or more. Everyone is amazing and so friendly. Esme treated…read moremy daughter with so much care and made her feel comfortable.

I really enjoyed the customer service and how they made it really easy and comfortable for my…read morespecial needs child. I also appreciate the flexible online pay options

Our first experience and they were amazing! Everyone was so kind and explained the treatment with…read morebraces. I felt confident in our decision. Highly recommend them. Dr Craig and team were top notch

The staff is always so nice and helpful. Always friendly. They are always willing to get us in…read morewhen we need to.

Love this place! I receive excellent care from excellent doctors! And the staff is always so…read morefriendly!

I started my treatment here in September 2021. I was charged 850.00 down and 242.00/mo for…read moreInvisalign. However, OSO also charged my Insurance 800+ Down and 100.00+ monthly. They inflated the price and double dipped getting money from my insurance, and me. They also submitted a claim for a longer period of time with my insurance company. When I decided to stop treatment with OSO.... OLIVIA violated my HIPAA/Privacy rights by discussing my private information with other Orthodontist in the area as retaliation for stopping my treatment. This is horrible practices... I GUESS I RECEIVED THE BLACK GIRL TREATMENT!!

Dr. Shannon is the best of the best! He never ceases to amaze me! I have great trust and confidence…read morein him! He always has a solution to every problem! I am happy to have him as a friend. He and his staff always give us VIP treatment! Very punctual man. Always sincere, caring and patient. He is also a funny guy, which is why he is the perfect doctor for children!!! But he is also extraordinarily smart and strategic, placing yourself at the hands of Dr. Shannon will be the best decision you'll ever make!!!

Orthodontist exclusively, is the best, the staff are the friendliest... always smiling..All the…read moreDoctors and staff ,make you feel like family... love love this place. It deserves more stars

I have scheduled three appointments with this location over the course of a year; two cleanings and…read moreone checkup. I am happy to say each time the hygienist, her assistant, and the dentist have treated me with care. Although the dentist for most people is NEVER a good experience, Dr. Daimen and his team made sure the entire experience was as comfortable as possible each time!! Bonus points because the receptionist is always very quick to check me in and get me in a room.

I had a 2-hour wait to see the dentist. I'm concerned about…read morethe temporary crown and the long-term crown and hoping that I will avoid a root canal because of a previous mistake from another dentist at dental Depot two years ago.

Wow! A wonderful experience! The dental assistant did my x rays and there was not the slightest…read morediscomfort which is a first for me. The new dentist up here is really informative and seems to really care about her patients. To top it off the dental hygienist was superior she cleans very well and smooths out between my crowns where was catching when I floss that the dentist I had been seeing the 3 years previous had missed even though I was going every 6 months. So happy to have found good place for all my dental needs!

March 23, 2023 I took my teenage son to the Newcastle Dental…read moreGroup in Newcastle on December 19, 2022. During this visit, the dentist informed me he had twelve cavities. Now keep in mind that this young man has never had a cavity. His last dental visit was around June 2022 at the Okaloosa County Health Department in Florida. He left with a clean bill of health. We returned to the Newcastle Dental Group on January 23, 2023, to fill one quadrant of the worst cavities highlighted by the dental assistant. Going from zero cavities to twelve cavities in roughly six months would naturally raise a red flag with any concerned parent. My wife and I spoke more about the situation and decided to have a second opinion. We chose to visit Dr. James Cox, D.D.S., in Newcastle. Dr. Cox's finding was documented as locating eight small cavities, four of which were compared to the initial x-rays taken by the Newcastle Dental Group, where he validated the four filled by the Newcastle Dental Group were cavities, and he had four additional cavities totaling eight not twelve. All the cavities are about the size of an ink pen tip. On the 22nd of March, we returned to the Newcastle Dental Group to have the remaining four fillings repaired. I informed the receptionist of Dr. Cox's findings, as he gave us a second opinion on the situation. I gave the receptionist the list of the four teeth that required repair. She gave the list to the dentist while the patient was in the chair. Minutes later, he was escorted back to the waiting room where we were told since we received a second opinion and questioned her diagnosis, "we should take him elsewhere." The hygienist told me the dentist told her she "will not go off of any other dentists' recommendations." Dr. Cox verified the same teeth she did, although he did say four of the teeth, she initially said had cavitied in fact did not have anything wrong with them. Any medical professional who maintains a reputable practice should, and without question, adhere to a higher ethical standard of conduct and welcome a second opinion from a fellow physician in the same field. This would only strengthen the patient's trust in their current physician. It has become apparent that her ethical values as a licensed medical professional are in question as she attempted physically alter teeth that did not require attention. Additionally, I personally spoke to three individuals. One current employee of the Newcastle Dental Group told me she is a "very aggressive dentist." The expression on her face and the way she said it, as she told me a lot. Clearly, she knew something was going on that was dishonest within that office. Anyone who is looking for a dentist, be very cautious of this provider.

We had an excellent experience with Sky Ortho for our daughter's braces journey. The staff is…read morefriendly, the facility is clean. Dr. Larson was incredibly patient and gentle with our daughter, especially since she has some slight sensory difficulties. Over the course of treatment, they truly exceeded our expectations. After two years, we are thrilled with the results--her teeth look amazing! We highly recommend Sky Ortho. The team showed such wonderful care, time, dedication, patience, and support throughout the entire process. We will definitely be back if any of our other kids need braces. Thank you to Dr. Larson, Dr. Fitzgerald, and the entire Sky Ortho team!

Fabulous company. I have been working with these orthodontists for many years. They are caring and…read moreconsiderate of the community, always putting people first in their planning. They have opened offices where care was most needed and extended Saturday hours so parents could find time outside of work hours to get their children to appointments. Every thought in the office decor and waiting time centers around the experience. I am always impressed by their patient-first approach to business. Dr. L. has five children of her own, and I know she understands what it means to want the best for your sons and daughters as does every orthodontist in the Sky Ortho practice. You can trust Sky Ortho to be on your side.