We have a newly constructed house where the closets had only the minimal wire hanging bar, no shelves, nothing. John with My Closet Guys went through the whole house, taking measurements, asking how we planned to use each space and suggesting design ideas that would work. While he was here for that (free) consultation, he even took off and rehung some bifold doors that had been installed badly by the builder. He listened carefully to what we wanted and turned that, plus his measurements, into drawings with 3D pictures so we could see exactly what each space would look like. We followed up with one phone call, each of us on our computers, to tweak the designs, getting instant feedback via email with the new drawings. It was a very easy process, especially considering how many spaces we had to fill. We scheduled the installation a few weeks later, and John and Jimmy came with the exact parts as ordered, no mistakes, and efficiently put together 6 closet spaces in one morning. They did an amazing job and left the place spotless after their work. The material they use is sturdy and attractive, and I'm certain it will last for decades. John showed me how to adjust shelves and hanging rods easily to change the design if needed. We are extremely happy with our new closet system. We plan to have My Closet Guys back to do some more spaces in the future. read more