I've been dealing with Derek for a couple of years now. Initially buying parts online. Recently…read moreI've undertaken a custom Yamaha project and needed some advice on parts and major engine modifications. Derek has been patient and gone to great lengths to help with tuning advice as well as finding some custom parts. I'll be posting pictures of the finished project soon, and will say I couldn't have done it without Derek's knowledge and expertise. I highly recommend him as source of advice, knowledge encouragement and parts supply!

Disclaimer: I am a complete newb to motorcycles and have not actually used any other motorcycle…read morerepair people other than Derek my whole life. That said, despite the above disclaimer, I am nonetheless a fairly difficult customer to impress. My husband and I are control freaks and perfectionists, though goodness knows we WANT to get excited about finding good services. When we brought ourselves and our dual-sports (WR250X/R) to Derek, based on YELP reviews, I quickly got the impression that 1) he was competent and a perfectionist and 2) he'd not worked on our particular bike before. But the latter didn't really phase him. He took my emails with links to online articles in stride and showed us complete respect despite our lack of experience, and at every stage of the way has made us happy with his attitude and his results. He may sometimes question our judgement when we make a request, but he does it for the right reasons, and in the end he'll still humor us if we get stubborn. So far all our adjustments and repairs have made us very happy, and I've no complaint about the cost of his service (though given the above disclaimer, I may just be too clueless to know if he's ripping us off, heh...wait, I didn't just say that). We'll be going back to him for all our future motorcycle repair/mod needs. Knowing that we're done with the search for a good mechanic is a weight off my shoulders. (Regarding the 1* review...am I Derek's friend? Err, probably not. Not that I think he'd be a bad friend, but, um, I'm just a customer.)

The "Motorcycle Clinic" no longer works on motorcycles! Wouldn't even install tires if I bought…read morethem from there!

He has always been so helpful. Every time I have needed to help from day one I've been going to…read morethis place for four years and will continue to do so as long as the doors are open..

The service department is as crooked as they come! The new Triumph are not made in England but are…read morenow made in Malaysia and yet they have increased the prices on them 27% in the last 3 years and you really can not do much to the bike yourself other than changing oil and these guys milk every dime they can out of you!

Was told to bring my bike in by 9 AM for what was supposed to be a simple repair of a couple of…read morehinges on my tour pack. It is now been three hours and I've just been told that the rivet gun that they needed to use has broke. They also didn't even start looking at my bike until 10 o'clock. I was told that the wrench mechanic that was supposed to work on. It showed up late this morning. I haven't been offered a soft drink or a cup of coffee. This has been my worst experience yet with a service repair on a motorcycle in my 64 years of life. I used to sing the praises of this place but today they have failed me miserably. So now I don't know when the bike is going to be repaired. And now I'm waiting for my wife to make the 10 miles trek here to pick me up. Top it all off they don't even know if this is going to fix the issue with my motorcycle!

I would definitely recommend this shop. I had my cycle in for a cam upgrade and tire swap. They…read moretook great care of my bike, finished the work ahead of schedule and were affordable without being "cheap". While not the closest shop to me (30 miles), I get to ride there and back so that's a bonus. I would definitely utilize their services again.

From the owner: Quality Rides, Quality Times!…read more * Voted as Des Moines People's Choice "Best Motorcycle Dealer" 2022 and 2023. * Voted as Des Moines People's Choice "Best Motorcycle Repair Shop" 2023. * Voted as Des Moines People's Choice "Best Power Sports shop" 2023. * Voted as City Views "Best Motorcycle Repair Shop" 2023 and 2024.

Cole Hughes is a great kid and extremely helpful I came in and he was the first to help me and now…read moremy bike works like brand new but everyone is good but I do believe Cole should have a raise

I was traveling through Iowa on my motorcycle and discovered a flat rear tire as I left the hotel…read moreyesterday morning in Oskaloosa. Desperate to get back on the road, I called Cycle Tech and spoke to a friendly and helpful guy named Stan. Stan assured me he'd have Ben (the owner) call me right back, which he did. After giving Ben the details of my predicament, he told me he'd send someone over with a trailer to pick me and the motorcycle up. A short while later another friendly and helpful guy, Lucas, called to tell me he was on his way. Lucas loaded the bike on the trailer and hauled it 16 miles to their shop. Ben and Lucas worked together to make the repair and get me back on the road in short order. These guys bent over backwards to help me out of a tough situation. They are great people and true professionals. I highly recommend them. Mike M. Kansas City Missouri

Great quality service! Ericson Auto replaced the front struts and shocks on my Dodge Dart, and I…read morecouldn't be happier with the experience. They were professional, honest, and did a fantastic job getting my car repaired and back on the road. As a woman, getting vehicle repairs done can sometimes be incredibly frustrating. You go in needing one thing repaired and end up being told you "need" several other things or feel like you're constantly being upsold. I experienced NONE of that here. They were straightforward about what my car needed, fair with me, and never tried to get me to spend money on unnecessary repairs. That kind of honesty means a lot to me. I felt completely comfortable with the service I received, and I can honestly say I've found my new repair shop!

All I was trying to do was buy a car and because I gave this guy feedback on my experience with…read morehim, he decided to resort to being mean. It's people like this that are the problem. How does my "lifestyle" have anything to do with buying a fucking car?!?! I'm curious where he got this information about my "lifestyle", he stocking me on the internet? The first time I talked to him, he did not tell me there were any issues with the car. When I called back to set up an appointment for my family member to come test drive it, it was then that he told me that the brakes were no good and it had some other issue. Kind of important thing to know! What a waste of my time. Dont waste your time here!

Really nice store. Lots of bikes and friendly staff…read more I was just there to buy a shirt and everything was laid out perfectly.

Nice Harley store with lots of parking, bikes, and apparel. It was nice to go in and not be…read moreharassed about buying anything and just allowed to peruse the store however long we wanted. My dad is a longtime Harley owner and I buy him shirts from each state and country I visit. We were driving through from Texas to MN, so this was a great place to take a break. They had a huge selection of shirts and their store logo is pretty cool with the barn and silos. They had a several items on clearance, and being a Harley store, you know apparel will be a bit pricey. If in the area, and into Harley's, I recommend it!

They're the only shop within a 40-mile radius that even knows how to work on a Yamaha Warrior, and…read morethat alone says a lot about their knowledge. On top of that, they did a great job--clean, neat, and done right. You can also tell Travis is genuinely passionate about ATVs and motorcycles, not just running a business. As he puts it, "I've been doing this all my life, and I'm not planning on stopping now." You really can't go wrong with someone who loves what they do. Travis and his crew were friendly, professional, and great to work with throughout the whole process. Last but not least--come hungry if you're there around lunch or dinner. Apparently they're not just great mechanics, they can cook too. The fried catfish was immaculate. Honestly, they should open a restaurant in the back--I even heard deer might be on the menu next lol. Give them a shot--whether you need repairs or just want some amazing food lol. You won't regret it.

Many thanks to Travis and crew. My Honda ATV was 'fixed' on the trailer. The knowledge of business…read moreis evident. Travis and all are on my 'FAVE' list. I strongly recommend VC Cycle for your repair needs.