Whether it's been 1 month, 1 year, or 1 decade - this is the place for you! Need to reshape your…read moreawesome new COVID bod? Never lost the pregnancy weight gain from your (now adult) kids? Your solution is right here in Central Mass. The trainers are the best in the area, offering movements that fit your body and fitness level. This is not a vanilla one-size-fits-all program! The classes are structured so you feel like you are getting personal training with the benefits of a larger supportive community. Come check it out - first class is free!

Love love love this gym ! Shawn and Colin are the " Dynamic Duo " they know their profession and…read moreare always learning and perfecting their skills. Always challenging and always fun ! Its a great group of supportive members, come and check it out , you will definitely come back to stay if you do :)

Pricey, but well worth it. The gym is always very clean, and the staff is fantastic…read more Being someone who isn't in the best shape, I appreciate that the weight room down stairs is separated into rooms with different equipment. This allows me a little bit more privacy than the open floor plan of most gyms, and there is never an issue finding an open machine. They do a fantastic job of making you feel comfortable and motivated. Not to mention that their choice in light background music is almost always right on point!

Don't join for lap swimming. The pool is used primarily for swimming classes. It is a small pool so…read moreeven when you reserve a lane, part of the pool will have children or toddlers and parents classes. The gym areas seem decent and not crowded

The variety of program options and the size of the gym is great. However, the prices seem too high…read more The quality does not justify the cost. We checked out the camp programs and the daycare center was unclean. The educators seemed nice, but the rooms were small and crowded. The bathroom had a dirty toilet, we decided we did not want our children to participate in their program offerings. We were disappointed by the tour.

I had a very disappointing experience at the Boroughs Family Branch YMCA today. My group arrived at…read more12:15 PM for pickleball, adhering to the facility's 15-minute transition rule following the 11:15-12:00 Pilates class. While we were simply picking up a net to prepare for our time slot--without even entering the room yet--the Pilates instructor shouted at us, claiming she had the room reserved until 12:30 PM. Actually her class was done and she already packed to leave the front door. The room was completely empty. As long-term members, we were not interfering with her class or disobeying any regulations. Being yelled at in public for no reason was humiliating and unprofessional. This level of disrespect is not what I expect from YMCA staff, and it truly ruined our day. I hope management addresses this behavior, as instructors should maintain a basic level of courtesy toward members."

Great neighborhood gym run by great people! The new ownership is fantastic. Frankie does so much…read morefor the community and I'm glad to do business with him!

Great gym. The owner is responsive and nice. $10 for a one week guest pass! Clean facility. Lots of…read moreequipment.

My kidds love the summer programs. They also attend the winter and spring break session. Both…read moremy kids ask when they'll be going back. My daughter has even told me she wants to be a counsler there when she grows up. We'll be signing them up again next year.

i attended the karate program here for multiple years and had a very enjoyable experience! i'd…read morehighly recommend this facility to anyone who is interested in sports, martial arts, or physical fitness in general!

My experience with Worcester Common Fitness has been extremely disappointing and ultimately led to…read moremy membership being terminated after I attempted to address an issue. One of the biggest problems is the lack of professionalism from staff. On multiple occasions, employees have been on their phones instead of assisting customers and appeared unprepared to handle basic questions about services. When I approached staff for help, the responses were not customer-friendly and often came across as irritated or dismissive. The initial dispute stemmed from the fact that the employee I interacted with did not appear to be properly trained to handle the request I brought forward--despite the fact that other staff members I've dealt with previously were able to assist with the exact same issue without any problem. In contrast, this situation was made unnecessarily difficult. Part of the issue involved my 16-year-old guest. Rob and another staff member claimed that my guest was required to have his own credit card on file, rather than being processed as a guest under my account. This directly contradicts how other staff members have handled the same situation for me over the past month, where they were able to provide quick and straightforward solutions without any issue. This inconsistency points to a lack of proper training and internal communication. During my most recent visit, I went in with the intention of resolving the issue calmly. Instead, the interaction escalated. The staff member involved was not easy-going or understanding, and the situation quickly became unproductive. What was more concerning was how the situation was handled by the general manager, Rob. Rather than acting as a neutral party, he was, in my experience, combative and condescending. He made accusatory statements toward me before backtracking and then asking questions, which gave the impression that he approached the situation from an aggressive stance rather than trying to understand it objectively. He repeatedly tried to control what I could say and how I could say it, insisted that I answer his questions in a specific way, and criticized me when I did not respond as he expected. Rob also accused me of violating company policy, despite the fact that I had been following the same process for bringing in my guest over the past month without any issue. This policy concern was never raised previously, which made it feel selectively enforced and introduced only during this dispute. Today he also tacked on another supposed company policy violation that I have witnessed others commit on the daily basis. He claimed that it is against company policy to bring in a guest and train that guest, but from what I observe on the daily basis, there are groups of people who are not members, coming in as guests to be trained by a member of the gym who are not gym employees. And this is very common and prevalent, so I am confused as to why this policy is now suddenly only applying to me. On top of that, I never once verified or claimed that I am training anyone, they have not verified it, but he made the accusation before trying to backtrack the accusation to ask me if I am training anyone... just overall very biased and confrontational. At no point did I feel like I was being treated as an equal customer or that my perspective was being fairly considered. Instead, the situation felt one-sided, and the decision to terminate my membership appeared to support an employee who was not equipped to properly handle the situation. As a result, my membership was terminated without what I believe was a balanced or professional review of the circumstances. Overall, I would not recommend this gym to others who expect to be treated with basic respect, consistency, and professionalism. Customers should feel heard and respected, not dismissed or talked down to. I hope management takes a serious look at staff training, consistency in policy enforcement, and how conflicts with customers are handled moving forward.

Super clean and new! Great staff that were very friendly. Lots of machines and lots of free…read moreweights. Plenty of cardio. Highly suggest. If I lived here, I'd def get a membership.

Attention COMPETITORS! If you are in the area for any of the…read morelocal bodybuilding shows and you want to get your pre/post show workouts in... this is the place! The manager Gary is a super cool dude who will usually hook you up (even after hours) if you tell him you're here for the show. They have enough equipment to get all the angles and muscle groups and it's super clean. Gary has done a great job remodeling the place and all the equipment is well maintained. There are bathrooms and showers. There's a ton of mirrors and room for mobility work and/or posing. I am usually not one for commercial gyms but the next time I'm in town this will be my go to spot!

I joined the Auburn MA location originally, and when those owners opened up this Shrewsbury St…read morelocation several years ago, I began going here instead. The gym has always been great, and exceeded my expectations. When Gary took over, things only got better. The gym has constantly been improving, including additional racks and a whole new space geared towards functional training. While I would like to see a hack squat machine, and some kind of hammer press for incline chest, I really can't make a legitimate complaint. Yes, Planet Fitness and the like are cheaper, but they are more crowded, no where near as clean, and doesn't have your personal fitness goals in mind. Take the time to check it out, you will see the difference.

I'm very disappointed in the staff's response to my concerns.I've been bringing their attention to…read morethe TV operation.There is no volume on Channel One.and this has been my concern for 3Months. Unacceptable!!! Hopefully you will address this issue in a timely manner.Thank you

Fraudulent company and worst management ever, all to swindle your money!…read more Worst gym I've ever been to and worst company I've ever dealt with. Doesn't even deserve one star. They lied to me about the fees and what the gym offered when I signed up at Shrewsbury gym, lied to me that I could pay the monthly payment using a credit card, then charged me a late fee when they thought the account they charged was a checking account and didn't go through. I gave them my checking account and paid the late fee. First strike. They told me there weren't any fees except the monthly fee when I signed up, and that I paid the monthly fee when I signed up. But there was an annual fee and what I paid when I signed up was only the start-up fee. So I was surprised when they charged a large sum for the annual fee on my account. Strike two. I signed up at Shrewsbury but had been using the Hadley location so I transferred to the Hadley location. The Hadley location gym stinks and smells like the bathroom plus they don't offer any classes that Planet Fitness claims to have. They told me the so called "classes" were just telling you how to use the equipment, and the personal trainer just did that and nothing else. So they don't actually have a "trainer", just employees who tell you how to use the equipment, which obviously every gym person knows. Strike three. My 12th monthly payment should be in April, but the workers and manager lied to me that my last monthly payment was in May, and after that I could cancel without a fee, but after I cancel I would still need to pay the fee for the last month. So after I filing many complaints to the regional manager, they told me that my last payment before I could cancel without a fee was actually in April, which what I was insisting to the manager who worked at Hadley in the first place. So planet fitness workers either can't count above ten or they use all sorts of deceptions to get you to sign up and then swindle your money. Strike four. When I was trying to negotiate with the regional manager, he was extremely aggressive, verbally violent, and just rude when he hung up on me purposely while I was talking. Strike five. I'm out. I put a stop payment on my account and will never pay a cent to Planet Fitness ever again. The regional manager said that they will continue to charge my account each month plus charge me late fees and then send it all of it to a collection agency. I'll dispute the charges with the credit score agencies and sue this fraudulent company if I have to in the end. They don't treat and respect their consumers like human beings. Do not become a member and cancel your membership when you can!

Rich Dumas is a total fitness junky but he does not try to force you to be the same. He is super…read morefriendly and does a great job educating people to under what type of fitness is best (without feeling the need to sell you something). I love that their gym does training classes or individual training so you are not just flopping around at the gym not knowing what you are doing, getting frustrated then then leave. Membership is by class or by training session so you pay for what you want.

Last September I was overweight, weak and unable to get up and down off the ground. Previous…read moreattempts at exercise were short-lived and left me feeling like a failure. I knew that I needed to do something because physically and mentally I was not doing anything. I started researching ways to exercise and I discovered Club Pilates. They offer a half hour introductory class and after taking it I thought, "I think I can do this." I signed up taking one class a week. I was encouraged by classmates and the fabulous instructors. Soon, once a week became twice a week. This past spring I decided to add a third class. Today I celebrated my 100th class. Last September, that number seemed impossible. I adjusted my thinking. I decided that progress is better than perfection. For the last 11 months I know that I've lost fat weight and gained muscle weight. Sometimes I have had to modify what I was doing from everyone else. The instructors Megan, Linnea, and Alaina have helped me on my journey. Their expertise and knowledge of the human body have helped me to understand my body better. Their encouragement and friendship has kept me on track. I can get up and down off the floor now. I can do so many things. Some of them are small things, but as I have done them I've stopped and savored those little wins. The friends I've made at Club Pilates have made getting to class easy. Knowing we can have a good laugh at ourselves and cheer one another on has been such a beautiful part of this experience. I never expected that. Finally, I can't thank my family enough for cheering me on while on this journey. Next up the 250 Club!

Yesterday I completed my 400th class at Club Pilates Shrewsbury. Talented, knowledgeable faculty -…read morebroad array of class options and teaching styles. Great welcoming community! Check them out!