My experience with Worcester Common Fitness has been extremely disappointing and ultimately led to…read moremy membership being terminated after I attempted to address an issue. One of the biggest problems is the lack of professionalism from staff. On multiple occasions, employees have been on their phones instead of assisting customers and appeared unprepared to handle basic questions about services. When I approached staff for help, the responses were not customer-friendly and often came across as irritated or dismissive. The initial dispute stemmed from the fact that the employee I interacted with did not appear to be properly trained to handle the request I brought forward--despite the fact that other staff members I've dealt with previously were able to assist with the exact same issue without any problem. In contrast, this situation was made unnecessarily difficult. Part of the issue involved my 16-year-old guest. Rob and another staff member claimed that my guest was required to have his own credit card on file, rather than being processed as a guest under my account. This directly contradicts how other staff members have handled the same situation for me over the past month, where they were able to provide quick and straightforward solutions without any issue. This inconsistency points to a lack of proper training and internal communication. During my most recent visit, I went in with the intention of resolving the issue calmly. Instead, the interaction escalated. The staff member involved was not easy-going or understanding, and the situation quickly became unproductive. What was more concerning was how the situation was handled by the general manager, Rob. Rather than acting as a neutral party, he was, in my experience, combative and condescending. He made accusatory statements toward me before backtracking and then asking questions, which gave the impression that he approached the situation from an aggressive stance rather than trying to understand it objectively. He repeatedly tried to control what I could say and how I could say it, insisted that I answer his questions in a specific way, and criticized me when I did not respond as he expected. Rob also accused me of violating company policy, despite the fact that I had been following the same process for bringing in my guest over the past month without any issue. This policy concern was never raised previously, which made it feel selectively enforced and introduced only during this dispute. Today he also tacked on another supposed company policy violation that I have witnessed others commit on the daily basis. He claimed that it is against company policy to bring in a guest and train that guest, but from what I observe on the daily basis, there are groups of people who are not members, coming in as guests to be trained by a member of the gym who are not gym employees. And this is very common and prevalent, so I am confused as to why this policy is now suddenly only applying to me. On top of that, I never once verified or claimed that I am training anyone, they have not verified it, but he made the accusation before trying to backtrack the accusation to ask me if I am training anyone... just overall very biased and confrontational. At no point did I feel like I was being treated as an equal customer or that my perspective was being fairly considered. Instead, the situation felt one-sided, and the decision to terminate my membership appeared to support an employee who was not equipped to properly handle the situation. As a result, my membership was terminated without what I believe was a balanced or professional review of the circumstances. Overall, I would not recommend this gym to others who expect to be treated with basic respect, consistency, and professionalism. Customers should feel heard and respected, not dismissed or talked down to. I hope management takes a serious look at staff training, consistency in policy enforcement, and how conflicts with customers are handled moving forward.

Super clean and new! Great staff that were very friendly. Lots of machines and lots of free…read moreweights. Plenty of cardio. Highly suggest. If I lived here, I'd def get a membership.

Best decision I've made for my health! The vibe here is awesome--super welcoming, and everyone,…read morefrom the trainers to the members, is so supportive. The trainers actually take the time to help you out and give great advice that makes a real difference. The gym is always clean, has all the equipment you need, and it never feels too crowded. I've gotten stronger, feel more confident, and actually enjoy working out now. If you're thinking about joining, do it--you won't regret it! Yummy and healthy shakes as well.

EFC is a clean and safe place to get your workouts in. Three reasons why I like the place:…read more 1. I found consistency here. Personal training is the flavor that works best for me. I do 30 minute sessions 2x/week with Jarrod. 2. Healthy amount of defined space to take a mat, grab an exercise band or just do anything that doesn't require a machine or bench. 3. I occasionally grab a shake or caffeinated tea. They're all good and always available during normal hours (my gripe on other gyms). Realized I never wrote a review, so there it is (finally). Been at the personal training for about 2.5 years and really can't say that about anything else I've tried.

I visit the area often for work, and have been through a few of their 7 day $50 passes. The…read moreequipment is top touch--the gym has just about everything you could want. Dedicated deadlift and squat stations. Even when it's relatively busy, I can always find equipment I need. The staff is great. As a few have mentioned, parking can be an issue during busy times. But if you can workout around these times, it's a perfect place to lift.

I finally gave this place a shot for the sole reason that it's the closest gym to my house, and--my…read moreGod, what to say. I'd rather give my money to a fitness center run by Satan himself. I cannot imagine who would find this "gym" appealing except a high school boy looking to buy steroids, although there was one woman who seemed to be the one selling them. Ladies, do you enjoy being ogled by sickly-complected 17-year olds who run 0.3 miles on the treadmill at an all-out pace in a hoodie, WITH the hood up? How about a 23-year old bro wearing seven pounds of hair gel and a tanktop comprised of four strings? Then by God it's your lucky day, as the exclusive demographics of this joint appear to be Really Weird Dudes. Further observations: The music is bad (not normal-bad, you-have-to-try bad), and it is deafening. Blaring Queen on my noise-cancelling headphones failed to drown it out. The lighting is...red. The locker rooms are small and dirty. The ambiance screams Ringworm. The temperature is hardly cooler than the outside (it's called a dehumidifier, friends). On the treadmill I used, half the buttons were straight-up broken and the belt was loose, and it crapped out after 30 minutes. I did not stay to use the weight machines, which were crammed together like tinned sardines, as the urge to escape became, well, inescapable. In summary: I'm genuinely impressed that I managed to move this close to The Worst Gym in the World. Like, what are the chances. Anyway, if you're looking for a stuffy, creepy Exercise Dungeon as imagined by an especially dim middle schooler, check Impact out!!!

Great neighborhood gym run by great people! The new ownership is fantastic. Frankie does so much…read morefor the community and I'm glad to do business with him!

Disregarding State Guidelines that are being taken seriously and staying open 24/7. While all other…read moregyms statewide are closing at 9:30. What a shame. Pathetic.

1 year update: solid gym, still one of the best in the area. Downlighting is a little too harsh, in…read moregeneral, and is especially unbearable at the incline bench or dumbbell area. Music is too loud, sometimes, can even hear through my airpod pros. Bottom line: still a great gym but probably could find a gym of similar value (24hr with good equipment) at Prime fitness or Impact fitness with less of the music and bright lights.

Uncaged Fitness is everything that a gym should be. This place is all about putting in the work…read more The equipment selection is top-notch -- plenty of free weights, machines, and space to train without feeling cramped or rushed. An incredible selection of machines to hit every single muscle group in multiple different ways. The pump was very real and I felt Uncaged The gym is clean, well-maintained, and organized, which makes every workout enjoyable. I would gladly move all the way to Worcester just to get a membership at Uncaged Fitness.

I've been a member of Mass Effect Fitness for four years, and I honestly can't say enough good…read morethings about this place. What really stands out to me is that they put their members first. They continually invest in new equipment and programming to give us the best experience possible. They added HYROX programming, which has been an incredible addition for those of us who want to challenge ourselves in new ways. The gym is clean, the coaches are amazing, and somehow the membership price has stayed the same throughout the four years I've been going -- something you don't see often these days. But the best part of MEF is the community. The people here are supportive, welcoming, encouraging, and genuinely want to see each other succeed. It feels like so much more than a gym. I'm incredibly grateful to be part of this community. Mass Effect Fitness has helped me become stronger, fitter, and more confident, and I'm excited to see what the next four years bring!

Whether it's been 1 month, 1 year, or 1 decade - this is the place for you! Need to reshape your…read moreawesome new COVID bod? Never lost the pregnancy weight gain from your (now adult) kids? Your solution is right here in Central Mass. The trainers are the best in the area, offering movements that fit your body and fitness level. This is not a vanilla one-size-fits-all program! The classes are structured so you feel like you are getting personal training with the benefits of a larger supportive community. Come check it out - first class is free!

I've been a member at 3 CrossFit gyms and have dropped in on probably a dozen others and I have to…read moresay that CrossFit Center MA is definitely in the top tier! The facilities are HUGE (for a CrossFit gym) and have showers which is always a plus. The facility is clean and well equipped, but the real bonus here are the trainers. They are great teachers, focus on form and will push you to the absolute limit. One thing I really appreciate about this gym is that everyone seems to have a great sense of humor. A small example is that during the workout last night "What Does the Fox Say" came blaring over the sound system - made my night. I'm happy to have found CFCM as my new home and look forward to training here for years to come.

This gym is AMAZING! This is my home away from home. Whenever I come to visit family this is my go…read moreto CrossFit gym! The owner is amazing and her team is well versed and very friendly! The facility is great and the programming is excellent!

It's rare to find an old school powerlifting gym in Massachusetts with an amazing atmosphere,…read moreawesome people, and loud music. If you're looking for a great place to lift heavy, train hard, and hang out with beer loving people, this is it. Tony and Greg are very knowledgeable when it comes to training, beer, and heavy music. I've been coached by Tony to get me to nationals, and the amount of progress I've made is more than in my entire two and a half years of competitive lifting. If I trained at The Strength House for the entirety of this cycle, I'm certain my progress would be so much more, just due to the environment and atmosphere. Bottom line, if you're looking to train at the best gym with the best people, give The Strength House a visit. I guarantee you won't be disappointed

My son started training here for baseball. They do an excellent job tailoring programs for each…read morepersons needs. We have been very impressed with the program so far.