I had the unfortunate water well failure at the end of December. Called several local companies who were not available. 2 neighbors directed me to this company. The MVM guys drove out...48 miles...to my house.
The 2 guys came up to my house, inspected the electronics and the under the house pipes and pressure tanks. We went into the house and they said "we can fix it today, we just need access to the well...you need to get a snow plow out to plow up to the well". OK! I'm thinking. I get the snow plowed organized. At that point the 2 guys went, for the FIRST time, to LOOK at the well location. I joined them at which point they immediately said "no, we cannot fix the well problem...it needs excavating to look at the pipes." I canceled the snow plow, Had to pay him $124.00.
My issue IS why did you not look at the well in the 1st place? That would have taken 10-15 minutes to diagnose the problem. I got a bill for $700.00 from this company for travel, labor and no repair.
Out a total of $824.00 for no repairs. All of which could have been a 10-20 minute decision in the first place. Talked to the owner who was very nasty on the phone with me. Don't waste your money. read more