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    15 hours ago

    Thoroughly cleaned coils of refrigerator and took before and after photos so we could see what had been done.

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (327 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Hammer Appliance Repair

    Hammer Appliance Repair

    (150 reviews)

    I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

    Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

    GLOBO Help - Technician who left my microwave unplugged and unable to open the door. Claimed he'd come back but never did.

    GLOBO Help

    (84 reviews)

    Alex is wonderful! We would trust him to work on any appliance we have. He worked on our…read morerefrigerator today and knew exactly what the problem was. Fixed it quickly and the cost was very reasonable. He's very knowledgeable and just a very nice person. To add to all of this, , he's always on time! Thank you.

    WARNING! DO NOT USE. I highly recommend finding another company as they take part in VERY deceptive…read morepricing practices for their replacement parts, charging you substantially more for OEM parts and then installing cheap generic parts you can find online for 1/10th the price. I used them to repair my Samsung Oven. They came out same day. Technician was polite, clean, and did a good job. The labor price was a little high, but I was ok with that because of the above mentioned reasons. No complaints on the technician or his work at this point. The part I needed, a new Samsung OEM igniter, was being shown to me as $209 on "Sears Parts Direct" however every other website, including Amazon, shows the exact part for $65 or less. After finally agreeing to the install, I asked for my old broken piece and the box from the new one. I found that the new igniter they gave me was a generic universal Coorstek 501A igniter, which is everywhere for $20, not the Samsung part they showed and quoted me. When I called them to ask about it, the lady said they used a universal igniter and it would work no problem. So she confirmed it was a universal igniter and not the Samsung OEM part that was shown to me that costs $209 on "Sears Parts Direct." She then tried walking it back when I said my concern was about the price, not whether it would work. When I brought up the sticker that was left behind on the box of the replacement part that showed "Coorstek 501A," Which is a universal igniter, she said that would have been from the one that was broken and not my new one that they installed. So this sticker on the box, that looks brand new, is from my old igniter that has been in an oven for 6 years. I reached out to Samsung and they verified that my oven Model did not come with the Coorstek 501A igniter, but they do work as a replacement. So the sticker could have only been there from them using it as the replacement part. Long story short, they showed and quoted me a Samsung OEM igniter that was $209, and told me I was getting a deal by "only being charged $150 for it," and they ended up giving me a $20 universal igniter. Completely unacceptable. If they did it to me, I assume they do it to everyone they can. After calling and texting Globo Help about this issue, the person became hostile/angry and said I was lying.

    MVFix - waterheaterinstallrepair - Updated May 2026

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