I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Alan Appliance came out to determine what was wrong with my dryer. They quickly took it apart and…read moredetermined the issue(s). He offered a reasonable estimate to fix but agreed with the age/issues involved I was would be better served purchasing a new one. I agreed and appreciated his coming out and diagnosing the problem. If it was something smaller I would have definitely utilized their services to fix. Pat M.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Quick, professional, and well done! Couldn't ask for better service. Will trust them with future…read morejobs.

Competitive price.,We'll see how the quality of their work is tomorrow . Tough to rate before the…read morework is actually completed

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

this is a great service, very responsive and always gets the job done. I highly recommend them.read more

I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

Marv's Appliance did such an awesome job in terms of service. We've used them twice already…read more 1st) Communication - They either pick up the phone or call you back within a few hours (1 - 3 hours at most). 2nd) Very quick turn around. Whatever your situation is, they'll make it a priority, and visit quickly. 3rd) Honest - They show you what is going on, they will call others, they will tell you what is your best option. Unless something changes, this will be the store we contact for any issues.

The service rep removed some junk from the back of my dryer and it took a short time and it was an…read moreeasy piece of work. I felt his charging me $145 was way too much for such a small job.

Alex is wonderful! We would trust him to work on any appliance we have. He worked on our…read morerefrigerator today and knew exactly what the problem was. Fixed it quickly and the cost was very reasonable. He's very knowledgeable and just a very nice person. To add to all of this, , he's always on time! Thank you.

WARNING! DO NOT USE. I highly recommend finding another company as they take part in VERY deceptive…read morepricing practices for their replacement parts, charging you substantially more for OEM parts and then installing cheap generic parts you can find online for 1/10th the price. I used them to repair my Samsung Oven. They came out same day. Technician was polite, clean, and did a good job. The labor price was a little high, but I was ok with that because of the above mentioned reasons. No complaints on the technician or his work at this point. The part I needed, a new Samsung OEM igniter, was being shown to me as $209 on "Sears Parts Direct" however every other website, including Amazon, shows the exact part for $65 or less. After finally agreeing to the install, I asked for my old broken piece and the box from the new one. I found that the new igniter they gave me was a generic universal Coorstek 501A igniter, which is everywhere for $20, not the Samsung part they showed and quoted me. When I called them to ask about it, the lady said they used a universal igniter and it would work no problem. So she confirmed it was a universal igniter and not the Samsung OEM part that was shown to me that costs $209 on "Sears Parts Direct." She then tried walking it back when I said my concern was about the price, not whether it would work. When I brought up the sticker that was left behind on the box of the replacement part that showed "Coorstek 501A," Which is a universal igniter, she said that would have been from the one that was broken and not my new one that they installed. So this sticker on the box, that looks brand new, is from my old igniter that has been in an oven for 6 years. I reached out to Samsung and they verified that my oven Model did not come with the Coorstek 501A igniter, but they do work as a replacement. So the sticker could have only been there from them using it as the replacement part. Long story short, they showed and quoted me a Samsung OEM igniter that was $209, and told me I was getting a deal by "only being charged $150 for it," and they ended up giving me a $20 universal igniter. Completely unacceptable. If they did it to me, I assume they do it to everyone they can. After calling and texting Globo Help about this issue, the person became hostile/angry and said I was lying.

Purchased a new dishwasher but Home Depot wouldn't install it. Hired JT Services. He was on time…read more Polite. Quick. Pretty painless overall. Thank you!!

JT Services answered the call for our washing machine within minutes, and had the opportunity to…read morefix our gasket seal within 36 hours. You look at DIY videos online and it makes you question the pricing of the job at hand, but Vitalii with JT Services did a super thorough job and was worth the fair fee. Highly recommended.