I saw the bad review and could not let that be the only one. I am home owner, not a contractor, and found the service to be just fine. The folks at the yard are particularly efficient. In the office I can see what the negative reviewer was talking about, but I chalk this up to the staff being used to contractors, customers who knows exactly what they need. So if you know what you need the office staff will take care of you. I took one star off because of prices, and because I rarely are 100% satisfied. read more