Very pleasant atmosphere. Friendly. Easy to talk to and work with. I enjoy my visits. They made…read moremy bike deal very easy as well. Very satisfied

Did not refill coolant!! I brought my bike from 2 hours away for a regular service. Asked to flush…read moreand replace coolant and brake fluid. Their is no coolant visible in the reservoir. Luckily I towed it home or I might not have made it! Very disappointed for having paid $600 for them to do a general inspection and change of fluids. Billed me 2 hours labor plus parts ($235!!) to change coolant and brake fluid!!! Poor quality of work at a premium!! Didn't even receive a copy of the 60 point inspection checklist, not sure if that was done. When checking out I was also told that they tested my battery and that it only reported 400cca and may need to be replaced soon as they like to see the batteries between 800 and 1000 CCA!!! (more than my truck battery!). Now that I am home I have looked at the battery to find it is only rated at 230 CCA new. I scheduled this appointment months in advance to be ready for my trip next week. I could have and should have done better myself. Decided to pay a "professional" for peace of mind. Left with more worries than I started with.

My husband is no longer able to drive or even ride a bicycle as per doctor's orders due to a…read moreeyesight problems from a stroke so he considers his electric kick scooter essential to get back and forth to nearby stores, nearby being a couple miles away. Savage Motor Sportz just charged him almost what we spent for his electric kick scooter just to put one tire on! We had spent $350 on that scooter last year but after a few tire punctures so recently bought solid tires for it. My husband had trouble putting one of them on so we brought it here and were told when we had to leave it there that the cost is usually $40. When he got a ride to pick it back up today, they charged him $280 +tax!! Any holiday money we had this year has now been spent to put one tire on!

The whole team at Savage treats you with respect and have an excellent knowledge of a vast array of…read moreproducts. I brought my sons go kart in for repairs and after taking a look at it and trying everything it was becoming clear that to repair this go kart (which was purchased elsewhere) I would have to buy a new engine. They were very honest and upfront about everything, after discussion and research on my part, they offered to take the go kart for parts and charged me nothing. Now mind you a lot of work went into it before this decision was made, and they still made the offer because they didn't feel comfortable allowing my son to drive it. Nowadays customer service is mostly non existent but at savage they put you first and are willing to work with you so that you leave happy and safe.

I went once 10-12ish years ago because my brother gave me a bike and I needed stuff for it. He gave…read moreme a list with pictures and all I needed was someone to get them for me. The staff was smug and sexist. He goes, "you need to bring your boyfriend here." Needless to say he talked me out of riding motorcycles and I left. I never came back. I don't get how that place stays in business for this long.

Will in service was very attentive and was able to rebuild my Buddy 50cc scooter, which had a…read morewarranty.

Lets just put it this way. 3 rear wheel bearings in 40 days and the last one they wouldn't cover…read morebecause it was over the 30 days by 2 days. Let that sink in for a while.

I would not take my bicycle to have the chain put on at this place. Took a jet ski there to get an…read moreoil leak fixed. Gave a bogus reason and charged $825. took almost 3 months. Called to talk to manager they gave me his number so i called it he said he was driving and would call me back never did. when I called back to talk to him again they would give me service. Stay away from this place. Lucky to get one star can't give 0

I'm an older rider who couldn't deal with my HDs 650lbs. any longer. The sales folks talked me into…read morea Kawasaki Eliminator and I couldn't be happier. Also they gave me a fair trade in price.

Extremely rude staff. They were not welcoming what so ever and refused to answer our questions.read more

From start to finish this place treats you like family. I purchased my vehicle here last October…read moreand I can truly say that the entire experience was incredible. The sales manager is a respectful and courteous person who goes out of their way to get back to you and answer all of your questions. The service department is also respectful and helpful. Each time I have brought my car to get the oil change done, I am greeted like I have known them my entire life. I highly recommend purchasing a car from here. You will not be disappointed.

Let's be honest... No one likes buying cars. But, we all have to... and we generally brace…read moreourselves for a miserable experience - comparable to a root canal or a debilitating headache. But, not at Bertera Mitsubishi. And not with Juliah as your sales associate. When my oldest child got his license, I dreaded the thought of purchasing another car. My search took me to many corners of New England and beyond (and West Springfield is 95 minutes from us), but, finding Bertera and being blessed to have Juliah as our advocate was truly transformative. The automotive industry suffers from many negative stigmas that are earned because of how they do their business. Imagine how refreshing it was to walk into a dealership and find a salesperson that redefines what the car buying experience should be. When it's time to buy another car, Juliah will be my first call, and if you are looking to change your car buying experience, Juliah should be your first call, too!

This place is absolutely worthless. Was just told they cant change tire on my 03 TTR 250 because of…read moreits age. The bike is near mint condition...

Not bad, just expensive, maybe because of current political situation in the country. Great staff!read more

Bob, Sandy & Staff are great people always taking time to meet your needs at fair pricing. They are…read moretruly part of the motosports community and are highly appreciated! Craig K. Oceanside, California

Legendary motorcycle shop, I was honored to meet the owner…read more If your in the area its a must stop for any enthusiast of vintage dirt bikes Great service as well