I inquire some parts for my gx470 sadly they dont have them in stock. But to my surprise, the owner…read moretook her time to send me a list of nearby salvage location and put me in contact with their competitors so that i can find the parts. They will have my business next time!

if you need hard to find parts for late model cars this is the place to go pricing is very fair,…read morebest salvage yard for vintage Japanese cars or Volkswagens in the Houston area the owners Gary & Kimberly are always very helpful time and time again with sourcing hard to find parts for my vintage Hondas and vw's I own. The negative reviews listed do not accurately reflect the business at all and mainly just show people unhappy with pricing and the fact their lowball offers are not being accepted. People must understand as these cars get older and more scarce parts are harder to find and will increase in value, that being said body panels on 20+ year old vehicles will not be in showroom new condition and will almost all need some type of repairs.

went into the store the other day to get my light changed on my buick & DIANA was so cool & helpful…read more! she made my experience wonderful ! THANKS DIANA !

Dismissive and rude. Sold us bad battery. Our mechanic tested and confirmed battery bad. AutoZone…read moreemployee tried to blame my wife. She showed him the test report then he made other excuses and finally acted like he was doing us a favor for replacing a defective battery that was still under warranty.

Service was fast and incredible. I would like to thank Ameisha for taking care of me and getting…read morebattery swapped out so quickly. I will definitely be back

Iv always dreaded coming to this autozone the staff was always focused on getting you out than…read morereally taking sincere time to help. I came in for some power steering fluid and got the wrong kind a young lady named Ameisha took time out to really help me get what i needed without harming my car ! She really gave me a different look at this location i hope they hire more like her. The manager Anthony is an awesome leader he really took care of the customers and helped me out, he really went above and beyond, what a great experience! This autozone really made my day! I'll be back !

Joey was super helpful and very knowledgeable! Checked my battery and changed it within 15 minutes…read moreand even showed me how to prevent further issues.

My wife was working two hours away from home today (9/5/26) She called me to tell me that her car…read morewas having trouble starting. I immediately mapped the area and saw an O'Reilly's auto parts store at 1195 Sunset Dr. in Grenada, Mississippi that was across the parking lot from her clinic. I called and spoke with Ken. Everything was "no problem "and within an hour Ken had carried the new battery across the parking lot and installed it! This smooth "no problem "Customer Service was awesome! Thank you very much Ken and O'Reillys!

They had the replacement rim I was looking for! Quick, Fast, and professional. I will definitely be…read moreback and highly recommend!

Highly recommend them good pricing good parts , the manager will work with you he is a man of his…read moreword

I had a great experience at this location. Yesterday I drove all over the area looking for a banjo…read morebolt and I was either told I had to go to the Toyota dealership or to try some where else. I called Napa last night and they said they would either have the part or call around and find it. When I went this morning they were extremely knowledgable and helpful. They did not have the part in the system but looked through all of their banjo bolts until we found the rite one. I was extremely satisfied with their knowledge, customer service and determination to take care of their customers. I will be a Napa customer from now on.

Basically my first negative review of anywhere. I was on my wya to their store for a quick return…read more(receipt in hand) and called about 10 minutes before closing because my ETA was right at closing time. I know, kinda lame of me to show up right as they close, but I figured I'd make the ask if they could hang out for an extra five minutes to help a customer. Nope. That was the answer I got. "We close at 6pm, no exceptions" "You couldn't stay just an extra couple minutes for a return?" I asked? "No." "Ok," I replied, "I'll try to get there before you lock the doors I guess." Made it exactly at 6:00, doors locked, employees wouldn't acknowledge me at the door. I'm giving two stars instead of one because at least they weren't unnecessarily rude on the phone. The customer isn't always right, but this is bad customer service. I wasn't asking them to go an extra mile for me, just 5 minutes after closing.

Horrible. Needed assistance to change the battery, told me they could not assist because they…read moredidn't want to be held liable for anything.. excuse me? I see a few customers out front who is getting assistance with the same issue. Be consistent. Any other AutoZone locations would have assisted.

WORST customer service ever! I will never go back, the cashier working the front had an complete…read moreattitude, rolling her eyes because she didn't feel like checking my battery aka doing her job, and their were two other employees organizing parts who told me they were also too busy to help me, the cashier just continued to say she's the only one working and can't go outside, while two other people are staring at me during this conversation.

I stopped by today needing a taillight replacement but had no idea which bulb to get. David helped…read moreme find the exact one I needed in seconds. Before I even purchased it, he took the time to check which light was out to make sure I was getting the right one. I asked if they had anyone who could help with the install (not knowing if they sell parts) he immediately offered to help, explaining that it was a quick + simple process. Not only did David replace the bulb for me - he also walked me through each step so I could learn how to do it myself in the future. That level of customer service is rare, and I truly appreciate his patience and expertise. Thanks to him, I left not only with a working taillight but also with new & valuable knowledge. If you're looking for an AutoZone with helpful, knowledgeable employees who go above and beyond, this is the place. I'll definitely be recommending this location to others!

Big shout out to Sean M. (manager) at the Long Point location of Autozone. I had a very unusual…read moresituation with a purchase made at an Autozone in another state. Sean was very professional, listened closely to my situation, reviewed the facts, and offered a solution that totally resolved my issue. This was a first class example of positive, common sense customer service. It was the kind of interaction that fortifies customer loyalty to the Autozone brand and to this store in particular. Thank you!!!

Stopped by just to grab some oil gas mix for the weed eater. Well that turned into a 15 minute wait…read moreto check out. Several employees kinda all over the place but no one at the check out register. Next time I'll just go to wal Mart.

I placed an order online for pickup, because, as a female, I've had bad experiences trying to shop…read moreplaces like this. It's usually assumed that you're clueless, and I don't need that in my life. Got an e-mail saying that it was ready for pickup. The guy behind the counter couldn't find any of the info, based on my name (ID is what they say to have ready), nor the last 4 digits of my card. Annoying, but easily fixable. He pulled what I needed. Then, because he had no record of payment, tried to tell me I might have to pay for it. I told him it had already been removed from my account, and I wasn't paying twice in the hope that someone did the right thing after-the-fact. He told me there was "no need to get upset." NOPE, wrong answer. You failed to have my items together, you tried to insist I pay for it twice. Every right to be upset. Maybe don't be a condescending jerk when dealing with customers with whom you've already had 2 strikes.