Luis seems like a nice, well-meaning guy. But he will let you down. The KitchenAid refrigerator we…read morebought from him (with a 90 day warranty for all parts and labor) stopped cooling after two months. The first thing you should know is that Luis doesn't often answer his phone or respond to texts. But even when he does, he will let you down. After our fridge stopped cooling, he said he would call us the next day--he didn't. Then he said he would show up to repair it the following morning--he didn't. He blamed it on a flat tire and sent me a photo. Unfortunately, he didn't realize that iPhone photos are time-stamped. The photo was from two weeks prior. So that's the second thing you should know: when Luis inevitably lets you down, he will make up a story to save face. I didn't say anything about the photo being a lie, because I figured the guy just had a bad day. You gotta give people some grace, right? After many more calls and texts over the next few days, we eventually got him out to the house six days later. We already had to throw out the perishable food by that point, but it happens, you know? Unfortunately, whatever repair Luis made only lasted about a week. I'll go ahead and spoil the ending here: we never saw Luis again. As the next round of food went bad in the refrigerator, our calls and texts went mostly unanswered. Eventually, Luis offered to replace the fridge. It was overdue, but we thought it was a nice expression of good will. Unfortunately over the next three weeks and many unanswered texts and calls, Luis never found time to get here. On Aug 12th, Luis said he could get a replacement to us by Aug 14th. We had family coming into town to stay with us and no working refrigerator. The day came and went and we never heard from him. So we had to rush out and buy a mini-fridge. I looked up the number to DLR Appliances directly and spoke with Gustavo, his brother. Gustavo was sympathetic and offered to help--he actually got Luis to call me back and make a plan. Unfortunately (and unsurprisingly at this point) he never followed through with the plan. Eventually Gustavo stopped answering my calls, too. On Aug 26th, after two more weeks of trying to get Luis out here, he said he'd refund us in one week on Sep 2nd if he couldn't get a replacement to us by then. The day came and went and we never heard from him. Luis eventually answered the phone on Sep 4th and said he needed a few days and that he'd refund us in two payments, but we never heard from him. On Monday Sep 9th, Luis said he would come pick up the fridge and refund us that weekend. On Thursday Sep 12, he confirmed 12pm to 2pm on Saturday. Around 2pm on Saturday, after multiple attempts to contact him, he said he was running a few hours late. Then we never heard from him. On Sunday, he texted that he wasn't bailing and would call me in a few, and then we never heard from him again. Don't buy anything from DLR Appliances. The prices are tempting, but you will regret it.

I worked with Gustavo to purchase our Maytag XL Bravos Washer Dryer set. DLR's employee was very…read moreprofessional in delivering the new Maytag set and hauling off our old set. I am very happy with my new set and they even purchased my old set! I will be returning to their facility soon to purchase a larger refrigerator.

The team at Safe Climb are superb! They are professional and work well in tight environments with…read morespecial accommodations. I would 100% recommend these guys for any of your scaffolding needs!

I've been going to J&J for as long as I can remember. I'm actually the 3rd generation of my family…read moregoing there. As I kid I used to go with my grandfather when he needed a new mower or something repaired. When I was 12, I started my little lawn maintenance business. David (owner) was there with me at every step of the way. I bought my first professional grade lawnmower, weed eater, blower, edger... you name it, and I bought my first pro-quality one there. I didn't just buy my equipment there, I also went there to get things repaired -- usually those things that I already owned or had bought elsewhere. I could always count on them to do quality fixes at a reasonable price. Too often nowadays, people think things should be cheap, but quality is worth its weight in gold, and J&J has always had that in spades. David does get busy, so you may have to wait a little while if you come during a peak time, but you know that when he does take care of you, he's going to do it well. It's what has kept me coming back for over 19 years. If you go more than once, you will become friends with David: he's just that kind of guy. It's great that places like these still exist where you aren't a number; where the owner knows your name; and where you know that you will get great service every time. Service: A+ Quality: A+ Reliability: A+

They carry parts that are long out of stock that most other vendors would never have available…read more Yes they do have a wait time on the phone, but they do have the knowledge and expertise to handle any question you throw at them. In terms of pricing, what do you think when they carry an inventory that other shops would dream of. If they have a long waiting time for repairs, then they are not rushing and skimping to get the job done. They have repaired most of our equipment and we have never had to take it back for further repairs. A+

Good people right parts. Easy to get to and fair prices. Staff is professional and friendly. Will…read morebuy from again.

Mike tells you he is willing to look at the service for $60 upfront. Then when you get the item,…read moremonths later, he said you owe more. Very Unethical person,. DO NOT DO BUSINESS WITH THIS GUY!

Service was to "tune up, oil change, filters change, blade sharpening, etc. "…read moreAll were done in record time so they could prepare the shop for anticipated generator work due to impeding freeze. Cost was as expected. Equipment was a self propelled Honda lawn mower.

David helped me out today and was extremely helpful and friendly quick in and out because he knew…read moreexactly what part I was talking about and luckily they had it available in store.

First off I typically never write reviews so when I do they have made an impression. I purchased…read morea 42" from Fairbanks tractor last April and Kenneth took the time to go through all the options, what maintenance needs to done,, adjusted all the controls, all I had to do was start and load it. His price for a Cub cadet is better than the big box store and you actually get service!

My husband and I just left Fairbanks Tractor & Equipment. We expected to drop it off to repair the…read morebelt tension, realign the front end and change the blades out. Well Kenneth was awesome. He fixed everything while we waited! This saved us a return trip loading and unloading the mower etc. We highly recommend Kenneth and his business. Easy to find off old Hempstead Road!

He fixed my lawnmower. This the same guy who came out to fix my portable generators. Did an…read moreexcellent job. I had to wait a little because when I went to his shop he explained that he is super busy. As a business owner myself, I truly understood. Fair price. Thanks once again Billy

Misleading advertising. Came looking for a new push mower. Didn't have any. Doesn't sell any. Asked…read moreabout rates to repair my current one, and the only answer was he'd have to see it. Couldn't even give me a ballpark estimate. Wasted almost 2 hours just to end up at the neighborhood Home Depot.

I recently purchase a Toro self propel lawnmower 46 days to this printing july 18th and had to take…read moreit there for minor cable other less expensive concerns however when they return my call I was blind sided by the wanton DISHONESTY claiming the engine needed to be rebuilted blade was in poor condition and needed immediately RESHARPING after only 46 days : WHAT A JOKE; better yet a pack of thieves and liars. not even the MAFIA just straight out ROB you like the lying SOB's I wouldnt be caught DEAD in that crap hole Carl Childress

I recently bought a Ferris zero-turn mower from PenTex and it was a very positive experience…read more Karen quickly responded to my online inquiry with a quote that beat one Ferris dealer by about $1500 and another by $2000. She quickly answered all my questions. She pointed out that my check would have to clear before they could deliver my mower, but that happened very quickly. My mower was delivered by Charles four days after I paid. Everything went smoothly and it was a pleasure doing business with these folks. I did notice that this shop is EXTREMELY busy, as it seemed every landscaper in the Spring area must go there for parts, repairs, purchases, etc. But that is a good sign in my book! The folks I dealt with were extremely helpful and made this purchase super-easy. I would heartily recommend them if you are considering a mower purchase.