1. Mustafa Rasuli - State Farm Insurance Agent

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Springfield, VA

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Mustafa Rasuli - State Farm Insurance Agent

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Mustafa Rasuli - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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Trina Noristani - State Farm Insurance Agent - State Farm Logo

Trina Noristani - State Farm Insurance Agent

(12 reviews)

Olivia was a great person to work with she was pleasant knowledgeable and caring she took care of…read moreme like her own I am so pleased with all she done for me . Thanks

I cannot say enough wonderful things about State Farm agent Trina Noristani and her outstanding…read moreteam, especially Bill. I recently called to get an insurance estimate for a new vehicle I plan to purchase next month, and the level of customer service I received was truly exceptional. From the moment Bill answered the phone, he was warm, welcoming, and incredibly patient. I had several questions about coverage options, and he took the time to explain everything thoroughly in a way that was easy to understand. He never made me feel rushed and ensured I was comfortable with every answer before moving on. His professionalism, knowledge, and genuine kindness made the entire experience enjoyable. What impressed me most was how valued I felt as a customer. Bill's friendly personality and willingness to go the extra mile made it clear that providing excellent customer service is a priority in this office. I have been insured through Ms. Noristani's office in the past, and the outstanding service I received from both her and Bill is exactly why I wanted to return. It's refreshing to work with an insurance agency that treats people with respect, courtesy, and professionalism while making customers feel like more than just a policy number. If you are looking for an insurance agent who is knowledgeable, trustworthy, responsive, and truly cares about her clients, I highly recommend Trina Noristani and her team. They have earned my confidence and my business, and I would not hesitate to recommend them to family and friends. Thank you, Trina and Bill, for providing the kind of customer service that is becoming all too rare. You have set the standard for excellence! Janice B.

Progressive Insurance - Springfield - Flo be like: hiiiiii

Progressive Insurance - Springfield

(20 reviews)

Hello Everyone!! I…read morejust wanted to mention my experience with Progressive Insurance, being a first time user with the greatest help from Marlon Oriol!! He provided an outstanding customer service that anyone would be lucky to receive! I was looking for a better quote than my original Insurance plan and Marlon definitely understood where I was coming from. He tried his best to calculate all his numbers several times to find the right price and as you can tell he SUCCEEDED!!! If this guy doesn't get a trophy, then he definitely deserves a PROMOTION!! His patience and understanding spoke volumes over the phone and it truly does make a difference in someone's day and says a lot about the Company that they represent. I was glad to have joined this team and I have confidence that I will be taken care of moving forward! =)

I don't know about Springfield location. My WARNING! is about Progressive insurance all together. I…read morewas driving back in Feb/Mar 2023., a Rock/Pepple decided to fly up a smack my windshield. Not big crack more like a asterisk. We'll warm weather and a few weeks and I'm now staring at a 5"-6" crack. Went to schedule appointment for repair and Progressive is trying to pass the claim off to previous insurance. Stay away from progressive also ask the questions prior to choosing an insurance policy. Will they honor all claims, is the answer in writing. No one wants to honor their commitments. Only take your money now days. Buyer beware. We live in a time of all take no give society!

Allstate Insurance: Ray Manfredi

Allstate Insurance: Ray Manfredi

(6 reviews)

I have Ray as my insurance agent for several years by now. I have always been happy with the…read moreservices I received from him and his staff. What made me come here and write a review about him is a recent incident I encountered. A few weeks ago, I received a letter from another insurance company that claimed my car was involved in an accident with one of their clients. After I called this insurance company and learned that someone damaged one of their client's car, and that the client claimed that s/he had a anonymous note with my car's plate number on it. I told them that neither I nor my car was involved in any accident recently. I thought I clarified everything through the phone call until I received a second letter from this insurance company. They said that they had paid their client, and now wanted me to reimburse them for the expenses. I have never experienced anything as ridiculous as this. They accused me of causing their client's damage simply based on an anonymous note! Since I was never involved in any accident, there was no reason for me to contact my own insurance company. But I had no idea how I should respond to the letters. I wasn't sure whether I could get any help, but decided to give Ray's office a call anyway. I told his staff that I'm not filling any claim, but just need some advice on the letters I received. His staff asked me to forward the letters to his office. Within an hour after I sent the letters, I got an email from Ray himself. He said he had an answer, but needed to double check before giving me any suggestion. That made me feel a little better even though I still didn't know how to handle the situation. A day later, I got another email from Ray. He said he's waiting for one more confirmation and would get back to me soon. I figured this could be good news, although I still hadn't got any advice. At least he's cautious and didn't want to mislead me. When his suggestions finally came, that's what really surprised me. His answers were several pages long! Based on his industry experience, he first explained to me why this insurance company sent me the letters, then analyzed several scenarios under which my car's plate number might end up on the anonymous note, and laid out the possible outcomes. More importantly he explained to me how Allstate could protect me under each scenario. He also gave me several suggestions on what I should or should not do. When I had a few follow-up questions, he immediately wrote back, with another a few page long email! You have to realize that I was not buying any new service from him, and he was not trying to sell me anything. I was just asking for some advice, which he was not obligated to give. Instead, he went above and beyond, and provided me with such detailed and well-thought explanations and suggestions. This incident turned out to be a blessing in disguise. I feel I'm not only well protected by Allstate, but also got a good learning opportunity. And all of this is because of Ray's willingness to go the extra mile to help his clients.

***Avoid doing business with this place***…read more I waited a few weeks to write this review. I wanted a level head. After years of being with Allstate and Ray Manfredi, we got tired of it. The lack of response and treating us like we were bothering them when asking something. They were happy to take our money and keep pushing things that we told them we were not interested in. When we did cancel and leave, I called to get details about a refund. I was then talked down to by Ray. Mind you this was the first time I was able to get him on the phone in two years. I got to the point talking with Ray I lost my temper and had to tell him to do his job. After we have completely got away from him, he sent an email to our new insurance company telling them they don't know how to do business and were acting illegally.

Mustafa Rasuli - State Farm Insurance Agent - homeinsurance - Updated October 2026

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