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    Music Rx

    3.2 (6 reviews)
    Closed 1:30 pm - 7:00 PM

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    Services - Music Rx

    Musical instruments and teachers

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    8 years ago

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    16 years ago

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    9 years ago

    RUDE. Plain rude over the phone. Called to ask a simple question, got a mumbled answer and got hung up on.

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    9 years ago

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    Music & Arts

    Music & Arts

    4.0(40 reviews)
    3.1 mi
    $$

    The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

    The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

    Photos
    Music & Arts - More Acoustic Guitars!

    More Acoustic Guitars!

    Music & Arts - Lots of merchandise

    Lots of merchandise

    Music & Arts

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    Music Rx - musicalinstrumentsandteachers - Updated May 2026

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