The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

Today I had to go buy a distortion pedal for my daughter. I was completely out of my element so…read morewent to Guitar Center. I was helped by a young man named Phillip. He was very knowledgeable , had a great attitude, wonderful upbeat energy and was an absolute joy. He helped me find exactly what I needed quickly and within a very reasonable budget. It was a great experience. I usually go to the guitar center on hwy 41 as it is closer to my home but tried out this store after a stop at Costco. I will absolutely be making the extra drive to this store in the future. Wonderful experience. Thank you.

Stores was unorganized and the store clerks were no where to be found. We were finally greeted for…read moreour complimentary music lesson. However, after we left the music room there was no one available to check us out or ask us questions about our visit.

What a great shop! Had a problem with the finish on my Les Paul, on the spot Greg worked on it and…read morepretty much fixed it, but it needed more work- he took it to an acquaintance of his who buffed it out and I got it back the next day- all in time for the gig we had scheduled! Highly recommend this shop!

I've dropped in a couple of times looking for particular guitars I don't have (don't ask)…read more The Staff is always friendly and helpful, answering oddball questions, and willing to make suggestions as they understand what I'm seeking. I haven't bought anything here yet, only because it wasn't yet in stock...which changes rapidly. Drop in, play as many guitars as you like (they will actually listen though you don't know it), and listen to their suggestions on Guitars you might like from their collection.

I bought my professional model flute from Allison and Dane 21 years ago. Allison was patient,…read moreshowed me several different models, and I came away with a beautiful flute that I still play today. I also bought my professional model piccolo from them. If you are looking for a flute, Allison is your person. She knows the flute as well as anyone I know, and I've been around the block a few times. She will make sure you are fitted with a flute that gives you the kind of response and tone that is best for you, and that will give you many years of pleasure playing. Go for it.

I needed a new polishing cloth for my flute and stopped by the store to pick one up. I was…read moreinitially dismayed because it was an hour before their scheduled opening time, but Allison spotted me at the door and was kind enough to help me purchase what I needed. We also had a really nice conversation about flutes, and I feel pretty confident this would be a great place to buy a new flute with Allison's knowledge and guidance.

Great people! Owners ate very knowledgeable and can help in decision making about what instrument…read moreyour child should play. My son has begun his 4th year of percussion with them. Paul is the absolute best percussion instructor! He's easy to work with and my son loves him! My 6 year old is in her second year of taking piano lessons there. She is so excited about practicing and going to her class with Ms Karen! Karen is an amazing person with children. So positive and encouraging. So happy that their location is so close to home. We are blessed!

My son decided to try band for his 6th grade year and Jennings came highly recommended. Renting his…read morealto sax was a quick and painless process. The instrument and case were in impeccable condition and the staff was extremely helpful. I strongly suggest adding the insurance to your rental for $10 extra a month. His sax broke at one point and all I had to do was drop it off, get a temporary replacement and wait a week for them to fix it. Easy peasy. The return was just as easy as the rental. Should he decide to continue with band, I'll be back!

Came here for a trumpet lesson for my son and he enjoyed it! They have a really great set up with a…read moreperformance room for concerts and an easy to use app. We ended up going another direction but appreciate being able to take a class here!

Please read the fine print! After taking months of private lessons, we were taken for over $300…read moredollars wasted because the fine print gives a date when you have to cancel the next month's classes, which we missed due to needing to adjust for my work schedule. Though the staff is nice, this inflexibility left a very sour taste about the program, combined with my daughter's voice and piano skills not advancing despite months of private lessons. As a parent, we know activities for our kiddos are expensive all around, so this was a big hit. Please read the fine print, or don't sign up.

Amazing staff, instructors and atmosphere. My kids absolutely love it, and Im about to join their…read moreadult program as well. Highly recommend it!

From the owner: School of Rock West Cobb provides both in-person and online music lessons for students of all ages…read more Our programs, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

Professional and pleasant staff. The luthier/owner Matt handled a peg hole crack repair within 48…read morehours (with initial ETA at 4 days). His demeanor is authentic, kind, and experienced. The analysis was quick with several options provided as well as advisement to adjust the bridge for ease of learning & playing. The repair, tuning and cleaning up the instrument was reasonably priced. Violin sounded wonderful on arrival and the whole process super smooth, prompt and friendly. If I upgrade my violin in the future I will shop here first. Exceptional turnaround, fair pricing, excellent quality of workmanship and wonderful customer service.

Great service and commitment to quality. The staff truly cares about ensuring that young musicians…read morehave a great musical journey. My DD snapped the neck of her cello and they replaced it with no questions asked.