Roots Music is hands down the best in Lincoln for buying and selling music gear. Even if you set…read moreaside the fact that they are Local, your greeted at the door by the shop dog (very good boy) and the owner remembers your name -- Roots would still be a 5 star shop and a notch above the rest. Friendly, Honest, Skilled, Helpful and Affordable. No need to worry if you're getting a fair deal or quality instrument/repair.

Took a bass guitar in to have the action adjusted. They found other issues that I had not seen…read morethat needed attention. They did the repairs and polished the frets. It plays wonderfully now. They are super down to earth and focused on the customer. I can't say enough good things about my experience. I will be back for more toys in the future!

The two employees who assisted me today were the best! They answered my questions patiently, had a…read morewelcoming and positive attitude, gave me good advice, were knowledgeable and attentive and kind. They were the perfect example of superior customer service. I would recommend this store to my friends and family for certain. Thanks, guys! And thank you especially to Alex who made my day. -Jennifer House

Came in to get guitar pics and strings for my husband. Staff was friendly but lacking knowledge at…read moreexactly what I needed. So I got a few different options and ended up spending more than intended. Store is clean and well organized. However it is not easy to find. It's by laser quest behind a bunch of other stores. Overall decent help but them again it was just for a few accessories. They don't have a wide selection either.

Ben helped me with buying a ukulele. I hadn't played an instrument for many years and he patiently…read morehelped me find the right music for it. He also explained the different kinds of ukuleles and how they sound. I think I made a great choice and can't wait to start playing it. Ben made all of this selection so much easier than I expected. I'll be back.

Don't take you're extended range guitars here...they obviously don't even have the knowledge to fix…read moreor work on them...I took my schecter omen 8 string for a re sting and full set up with MY D'addario's 8 string set that are MADE for my type of guitar...well I guess they didn't wanna use those so they stole my strings and put "ernie balls" on instead and if you are a well experienced guitarist you will know almost immediately that those are not your strings...looked at the receipt and it said they replaced 2 of the strings because THEY broke them...one of them that they crammed into my low #F tuning head was a high string for a bass...didn't even ask, just went ahead and did it...and I have hip shot tuning heads I installed and they broke it and tried to hide it! Literally just forced it in there...i was so frustrated all I could do was laugh. When I called then out they reimbursed me 15 dollars for my strings that THEY broke then when a couple days later I'm playing and of course like 3 of them snap because ernie ball sucks when it comes to strings...went to restring it and noticed the damage and not ONE of my strings I gave them to put on it was on it "hint hint" the balls are different colors AND my strings cost almost 20 bucks and they only gave me 15 back and they HAVE my strings I gave them there so why couldn't they just have used another D'addario set?...the action is all messed up they used different gauge strings...and now literally the only 8 string guitar that I have is absolutely trashed right now...I will not be going back there ever again...just save yourself the time and don't do it...take it somewhere more PROFESSIONAL they obviously just want your money and don't give a damn about how much music means to you and well...now i can't play for a long time cause I don't have the money to fix it. Thanks Sincerely, someone who has been going to dietze since she was 8...I'm 34 I will not be going back. Lol I'm beyond angry. -Cayla M

David offered me $100 for my one hundred and twenty three year old violin and told me the age of a…read moreviolin makes no difference.

I've rented several different violins for my son from The Violin Shop in Lincoln. Every time my son…read moregrew to the next size, they had another one ready to go with no additional charge. Also, I've had work done on my great uncle's 1957 homemade violin and a Double Bass. Both instruments went in barely playable. They both sounded phenomenal when David and the crew finished with them. When it comes to quality, the folks at The Violin Shop are perfectionists. They settle for nothing less! You can expect 5-star quality in everything they do!

I just did 3rd business with Thompson Music and was pleased in top satisfaction…read more With this company you can not get hiccups and BS. So prompt right on money transactions. Phone was answered in super respectful manner, reported he was during packing my new Bach Stradivarius C trumpet ML bore 239bell was made in my preferred years. It's Good Friday and playing Easter Gig !!

I needed help to fix my violin with new string. The service was quick and they were thorough in…read morefixing and tuning my violin.