I'm usually not the type to write reviews, I only do it when a service is exceptionally good or exceptionally bad. In this case, Mike and his team were absolutely exceptional. My son's car was recently stolen and recovered in a wrecked state. After shopping around at a few different places, I took it to Mike, and I couldn't be happier with that decision. Mike and his technicians did a great job restoring the car. What really stood out was Mike's honesty. He was incredibly willing to work within my tight budget and didn't try to upsell me on unnecessary extras. They stayed focused on doing high quality work to get the car back on the road safely and looking great. If you are looking for a reliable, skilled, and honest body shop in the area, look no further. I would definitely recommend Mike's shop to anyone. Thanks again, Mike! read more

I would like to thank Mike and Misty and their receptionist for the friendly and excellentcustomer service. This shop really stands out for their honesty and communication. I received a call from Mike, letting me know my final bill was going to be lower then the original quoted estimate I have never had a body shop call me and provide me with a lower estimate They explained everything clearly, gave a fair estimate, and delivered exactly what they promised. No surprises, just great work and excellent customer service. It's hard to find a place you can trust, but this is definitely one of them. Thanks again for making this a enjoyable experience. read more

Requested a quote for a pretty simple job on my Toyota Sequoia. Business left me hanging. Provided the VIN and photos needed for a quote and nothing. Guess I'll be taking my business elsewhere. read more

I've had my vehicle in the shop here twice and I can tell you Misty, Mike, and the front office care deeply about their customers and they underpromise and overdeliver. Thank you for taking some of the stress out of a stressful situation. My vehicle looked showroom ready when I picked it up! read more

Great customer service communication. I appreciate you trying to get an estimate for me and forwarding it and I wish you the best. The company is great. Give them a try and thank you. read more

thanks Mike and Misty. Great work on my Toyota Camry Went extra mile to tackle insurance Company. paint matches perfectly. Didn't cost us a penny as they fought the insurance to make it right. . read more

I felt overwhelmed earlier today, then I met Misty. Truly a God sent Angel. She saw where I was and helped me solve a problem. She quickly got one of her team members to install a rear-view mirror in minutes while I waited. Seems like a little thing, but it helped me immensely. Her kindness was a gift. The quality of workmanship was exceptional. Working with people that truly care is an amazing feeling. It's reassuring to see that there is still so much GOOD out there. Thank you for reminding me that it's all going to be okay:-). I would not go anywhere else; Murrietta Auto Collision has earned my loyal business forever. They are the very BEST! They are exceptional. read more

Murrieta Auto Collision - Body Shops Near Me - Murrieta, California

Recently chose this auto collision shop for repairs on my vehicle, was involved in an incident in September. When I reported the accident to my insurance company they wanted to total my vehicle. Received a call from the other parties insurance as they accepted the responsibility and after estimate was informed my vehicle could be repaired. Murrieta Auto collision accepted my vehicle and quarantined to get it back the way it's was originally. The team at Murrieta auto collision are the best, family owned business, do great miracles, plus take pride in the work they do to your car and you will be extremely satisfied. They are very welcoming, polite and knowledgeable especially the body repair team. They did a fantastic job and I was extremely satisfied with the quality of their service. The other parties insurance worked with body shop to settle the best price to do the repairs and the price was great. I would like to thank Misty the owner and the front desk personal Vicky for being so helpful and keeping me updated on the progress on my vehicle. I would highly recommend this business for your vehicle body repairs. read more

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I recently had my car repaired at Murrieta Auto Collision , and I couldn't be happier with the experience. Misty was amazing to work with -- she kept me updated throughout the entire process, made sure everything was done correctly, and had my car finished right on time. The quality of the repair work was excellent, and the customer service was top-notch from start to finish. It's rare to find a shop that's this professional and cares this much about their customers. I highly recommend them to anyone needing auto body work -- ask for Misty, she'll take great care of you! read more

This is by far the worst place I have ever heard of or been associated with! It is licensed robbery! For a dent and a few scratches, they gave me a quote of almost $8,000 while the dealership (which is supposed to be the most expensive), gave a quote of $2,235! They figured if you have insurance, which I do, you would only care about your deductible--but their thinking is twisted and wrong, and rather unethical, so I passed on them, and you should too! read more

Mike from Murrieta Auto Collisions went above and beyond my expectations! He is very personable, honest, and ALWAYS followed up! When I first worked with Mike, he mentioned Murrieta Auto Collisions was here to serve the community. While you EXPECT someone to say that, I can TRULY vouch for this as they DELIVERED! I originally went in for a bumper realignment, I asked about my cosmetic warranty I had purchased with my car. It covered Paint-less dent repair and wheel repair and other things. Without hesitation, Mike put in the work and made some calls. After some back and forth with the warranty company, he was able to approve $700 worth of dent removal and curb repair for two wheels. Best of all, it was $0 out of my pocket! Working with the warranty company was extra legwork a normal person wouldn't have made the effort for, but this showed Mike's passion and dedication to his clients. While an auto collision center is somewhere you wouldn't want to find yourself in, just know that Murrieta Auto Collisions is a safe and honest business to work with and will take care of you, especially Mike! read more

MURRIETA auto collision is so amazing. My daughter got in an accident and I found this place on yelp and called and spoke to Mike, he was so helpful and nice at a time when I needed someone to just be nice as I was stressed and worried about my daughters well being. So I had her car towed there. Even though the cost to repair her car was more than the car was worth, Murrieta auto collision was truly amazing, Misty worked with me and was so helpful. They were such a blessing at a time when we needed it!! Customer service is a dying thing but at Murrieta auto collision they restored my faith in the kindness of strangers!!! I will refer everyone to them!! read more

we used Murrieta auto Collision because every other company was trying to take advantage of us because our company service van was involved in a minor fender bender. we had outrageous quotes! Murrieta Auto Collision had the best value. they went above and beyond! did the repair in a timely matter. I will be taking all my vehicles there from now on! 5 stars all the way. read more

Murrieta Auto Collision - very clean bumper replacement/install - Body Shops Near Me - Murrieta, California

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Mike and the team were great. My 2005 F150 was rear ended at stop light. Bent bumper and frame damage. They quickly assessed the problem and performed amazing repair in one day. Looks like new. Couldn't be more pleased. Kind, thorough, fair and professional. Bravo, and thanks, Murrieta Auto Collision! read more

Great service. They were very responsive and took care of my car. I absolutely can not tell anything had ever happened to my paint. Flawless match. read more

Extremely cordial and very professional. My 2004 Ford F-250 hood and cab top were very weathered, paint peeling. They were very upfront about what might be necessary and did an amazing job at a very fair price compared to competitors. I highly recommend them! read more

These folks are awesome, not only did they get the body work done on both our cars sooner than expected but it ended costing us a little less. They found that they didn't need a part that they ordered so credited us back. They could of easily not said anything which is a testament to their honestness and transparent way of doing business. By all means do your shopping around but these guys are worth it. read more

Awesome team here! Hands down, best ship in the area if you are in need. You'll be in good hands!

This was the best auto repair experience I could ever imagine having. From the quote to the finished product Murrieta Auto Collision was amazing. Everyone I dealt with were friendly and helpful. But Mike Diaz went above and beyond in keeping me updated on the process and helping me out with an extra problem that involved bad work done previously at a KIA dealer. He was just so helpful, responsive and kind. Much appreciated. Annnd my car looks great. Also very reasonable pricing and they were very adept at dealing with my slow to respond insurance company. Thank you read more

This is the place if you want the job done right. I could not believe on the level of quality that was done to repair the vehicle that was better than normal. FIVE STARS... read more

My car had a dead battery and I had to call roadside assistance for a jump start. Worrying if it will happen again, I went to an AutoZone and the test showed the battery was bad so I purposed a new one. Unfortunately the staff at AutoZone wasn't comfortable replacing battery for my specific vehicle model concerning potential demage to the car. I called Murrieta Auto Collision and they accepted this ad hoc work even if there's only half an hour left till store close. I drove there and was greeted by the staff I spoke on phone and soon the technician Herman dropped his work at hand and replaced the battery efficiently. He even declined to charge for the work in the end. You can see the craftsmanship and hospitality from the guys operating this store. Will definitely come back for repairs in the future. read more

Best auto shop I've ever dealt with! They were always in communication with me. Their quality of work was amazing.. my car looks brand new again! :) this is a great business that you can trust and rely on! Will be referring friends and family to your business. read more

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Vicky handled everything from start to completion. Checking in proactively to let me know any delays. The fix is perfect! Thank you MAC for making this experience painless and easy! read more

On a fairly ordinary Wednesday commute home, another vehicle attempted to occupy the same space as me during a lane change. There wasn't any gross negligence involved; it was some very unfortunate timing for both parties. We figured insurance would find us mutually at fault, and it would be cost-prohibitive to get them involved. The damage to my vehicle was fairly limited to just a dented bumper and a dented fender. The following day, I spent about 45 seconds on Yelp, saw the overwhelming positive reviews for Murrieta Auto Collision (MAC), and I went in for an estimate about 20 minutes before they closed. Here are the hightlights and why these guys are awesome. They were very transparent with me with advice. They were confident they could fix the dented fender via bodywork and paint, but they referred me to a local paintless dent repair company that could provide some really good results for significantly less money. I had to go with an entirely new bumper, and they had it ordered and in-hand within 1 business day! My accident was on a Wednesday. I visited MAC right before they closed the following Thursday. My car was repaired by the following Tuesday. Can't beat that turn-around time. The paintless dent repair company is coming by today to finish it off, and I look forward to putting this behind me. Mike was the associate I dealt with the most. Awesome dude, and he put up with a few silly questions on my end. Very personable, and I'm super grateful for his efforts to get everything handled. Herman helped me out on the Thursday that I went in for the estimate. He was able to get the damaged bumper bent back into a satisfactory state where I could at least drive the vehicle over the weekend - my tire was rubbing the fender when turning left -while waiting for the parts to come in. Huge thanks to these guys, and if I find myself needing additional work on my vehicle, this is where I'm taking it! read more

Highly recommended this Family Owned and Operated Business. Back in June, my wife and I, made the decision, to have her Cadillac SRX Quarter Panel Repaired by them, after one other estimate, from a larger Collision Repair competitor. Got the estimate from Owner Misty, who was very friendly and more knowledgeable than the competitor, regarding what was needed for the Repair and how their Claim Process works with your Insurance. Misty and her Staff provided excellent and friendly customer service throughout the whole experience. They kept us updated on the status of the car and one delay, due to insurance approval, from the time we dropped off the car, to the time they were done with it. When we picked it up, it was like a New Car Delivery, the Quality of their work, from the Body Shop is Excellent!! read more

When I sustained front end damage to my car, I checked Yelp and Google to find a good body shop in the Temecula/Murrieta area. I decided to use Murrieta Auto Collision because it was so highly rated. My experience with them was excellent. Everyone I interacted with was friendly and professional. They were quick to give me an estimate for the insurance company, and worked easily with my insurance when additional damage was discovered. I also had them repair some non-accident related paint damage after they provided a quote for a reasonable cost. All of the work is excellent, was done in a very timely manner, and the paint match is perfect for my 10 year old vehicle. I am comfortable recommending them to anyone needing their services. read more

I can't say enough good things about this auto body shop!! My car needed a new bumper and they went the extra mile to make sure everything was perfect. Great pricing, staff, and communication. I would recommend this shop to anyone looking for great customer care and quality work. read more

Had the need to have a nasty scratch refinished as a result of some low life keying my wifes car. The scratch ran across the front passenger door and part of the read door. It was a deep scratch which necessated painting and blending. The final results were that the repairs are undetectable! Color and texture matches are spot on. They worked well with our insurance company. While having pay our deductible was not anything we wanted the experience with this shop couldn't have beem better. read more

My vehicle came back BETTER than it was before my accident. Very prompt and thorough communications. I requested a specific OEM part which took them more work...but they made it happen. They treated me like family. read more

This was the third time I've taken a wrecked vehicle to these awesome craftsmen. They are outstanding, their workmanship is flawless, they deliver on time and with a smile. I highly recommend this family business. read more

Great customer service! Made the process easy and got the job done in the time they promised. Would definitely use them again.

The most professional and honest company I have ever worked with. From my first call with Vicky, I was convinced that they're an excellent family owned company. When I called to pickup my vehicle, I spoke with Misty about how impressed I was with the way they fixed my car in a timely manner. I highly recommend Murrieta Auto Body to anyone in need of a quality auto body repair shop. Vicky and Misty are quality people. read more

Absolutely perfect service and body work. Lexus GX suffered rear bumper damage and Mike said it would take roughly 3 days for bumper replacement and paint. Not only did Mike and his team replace and paint the rear bumper perfectly in 3 days they also repaired a front fender rash without me asking for them to repair it...for no charge! Wow. Now that's going above and beyond for your customers. Highly recommend this body shop. True professionals with an outstanding front office service staff. Thank you. read more

Yesterday (3/27/2024 PM) I went to Murrieta Auto Collision (I've never been there before) with hopes they could give me an estimate for front hood damage that occurred a couple weeks prior, which to me, appeared to be a deep scrape damage down to the bare metal. Mind you, I picked this collision specialist from multiple reviews I read and Murrieta Auto Collision was at the top, with 5 stars. After a friendly office staff encounter, out walks one of their estimators, Mike. We walked to the truck, he inspected the damage, smiled and said, "is this it?" to which I said "yep, that's it." After inspection, he smiled and said he didn't think this was down to the metal damage and asked me to hang on a minute. A couple minutes later Mike returns with what appeared to be a lacquer thinner product(?) and a microfiber cloth. Mike wets the cloth and starts to rub the front hood area. Shazaam ! What initially appeared to me as a deep scratch down to the metal, was simply paint transfer from what I had nudged into weeks before. Mike smiled and again asked me to hang on another minute. Mike returns this time with buffing compound and an orbital polisher. Applying a little compound to the same area and letting the orbital polisher do its thing, all the damage was back to new showroom luster. I was amazed and Mike was just smiling. I offered to pay for his time and expertise and Mike said, "nope, all is good; just have a have a nice day." I said "nah, c'mon; please let me pay you." Mike continued to smile and just told me to have a nice day. This experience was simply AMAZING to me, that there are still businesses and people that go the extra mile, with just a smile. Although I hope and pray, I will not need their services again, if I do, it's a no-brainer where I'll be going. Thank you again Mike, you made my day! It's no wonder Murrieta Auto Collision has 5 stars! Best, Tom read more

Love taking my vehicles here when they get booboos. My mother-in-law didn't see a dip in the road and folded her bumper under. Murrieta Auto Collision was able to pull the frame and reset bumper for less than her deductible! Great service, quality work, and amazing employees! read more

I've been coming to Murrieta Auto Collision for a few years now. They are amazing people! The first time, I had found this place based on reviews and I was very impressed. They are very nice, patient will all my questions, worked with my insurance company, and everything worked out perfectly without a problem. Since then, I've stopped by a few times for minor repairs. Rather than charging me, they did a quick assessment and fixed the issues on the spot - no charge! Who does that these days! They are so nice and caring, I won't go anywhere else for car repair! read more

Fixed my sons Mazda very reasonable and awesome customer service, highly recommended, The ladies in the office all know their stuff. Work is top notch and professional. Veteran friendly!!! I will return and send all my beloved friends! read more

Murrieta Auto Collision is the place to go. We highly recommend them! We have had multiple cars repaired here with great results. These guys have excellent workmanship and attention to detail. They are also quick and accommodating. What a great family owned business. Thank you Murrieta Auto Collision team! -Craig and Sara read more

We had the best experience here!! My husband was rear ended on the freeway and we decided to go to Murrieta Auto Collision for repair and are so glad we did. We were going through the insurance of the responsible party and knew this process could take some time. From drop off to finish, it took them exactly 2 weeks! They also were able to get insurance to approve factory parts, which is what we wanted. I was impressed with this time frame and even more impressed with the communication and friendly nature of the staff. Laura called every single day that she said she would to update me. The work they did is clean and perfect! We couldn't be happier. They washed it and made it so beautiful and sparkly upon pickup. Thank you to everyone at Murrieta Auto Collision for fixing our BMW! read more

This place is top notch! They do extra to save me money. They are all good, honest people and so helpful. I had an issue with my car that no other place was really willing to fix. This is a place you can trust with your vehicle. read more