Great experience buying a new Buick Envision. The staff is always nice and welcoming. Service…read morewent above and beyond to get my car ready on time.

Purchased a vehicle from them a few months ago. Sales and finance people have been very helpful and…read moreknowledgeable during the sale. They have a huge inventory of both new and used vehicle so it was nice to describe to the dot what I wanted to the salesmen and he found one on the lot matching. Only experienced service once but it was good. Truck was there for half a day so they offered me transportation to where I needed. Parts department was quite busy the few times I went there but they always managed to get me what I needed in a timely manner. Will certainly consider them when it's time to switch vehicle again.

Great customer service! We bought a vehicle at the end of may and Mathieu and Tony were excellent…read moreand attending to our needs and explained everything very well and they were very transparent.

We were driving by and our vehicle showed that maintenance was due. As we were far away from home,…read morewe wanted it to be serviced right away. From the highway we called in minutes before they were closing for the day and Kim was able to understand the issue and was able to accommodate us and book is for the next day at a convenient time. Upon coming in to the dealership Ray was even better and made sure that our vehicle is taken quickly and made sure it was ready as we had to be on the road quickly. The showroom is clean, full of natural light and people friendly. Even the owner stopped by and spoke with us for a few minutes. Only if I was living in this area - I would have bought my vehicle here and even purchased one from them.

Horrible experience…read more Took my car in with a broken part and left with a broken part installed, a higher bill than the quote, and a list of other "fixes" they recommended. Costumer service was also bad, the staff member I spoke to was insulting and aggressive.

I have purchased two used Toyotas in the past from Moncton Honda. I financed both and had no…read moreproblems. I tried to purchase a third used Toyota from them this time in cash so I went to KBB.ca and offered them a price that was suggested for a dealer which was approximately $500 less than their asking price. They just said no. No counteroffer, nothing. You would think that they would want to keep repeat customers but I guess not. I will never buy from them again.

I buy a lot of vehicles new and used from dealers. So this isn't a case of "that's just how it is"…read more I had called the day before had my credit run and everything was a go. I'm a busy guy so had done that simply to make it easier on time. Nope. 2 hours! I sat in that dealership for 2 hours! For first time ever I paid a $700 administration fee. Among many other fees I bought a truck from another dealer just this past October. Including my test drive. I wasn't half an hour till I was driving home. Never again. I'll stick to small town used car dealerships

Went to make an appointment and the girl of the phone was making it sound like I was a bother to…read morehave her do her job, sighing loudly on the phone. When I ordered the part they had my phone number, VIN number and she couldn't find the order and it never came in. I recived a phone call the day before that it was there. Finally had an appointment but I would be sitting there waiting from 9 until 5 waiting for the car. As I am out of town, this would not work. Finally have an appointment, so I hoping the experince will be better getting the part in.

My vehicle has a recall that will take 3-4 hours to repair…read more The dealership doesn't offer any type of ride, loaner or way to get around town while repair is being completed. So not only am I inconvenienced by the fact my car has a recall, they don't help or offer any transportation options while I wait 4 hours. In my opinion this level of customer service when I spend $50 000 on a vehicle is substandard.