The staff is amazing…read more I needed a bunch of parts that other locations didn't have and they pulled everything together for me so they wouldn't sell out. All I had to do was go in and pay. They were extremely friendly and helpful.

been to autozones all over cleveland, brookpark, parma, stow, olmsted, kent, ravenna,…read morelorain........im talking tons of autozones and alot of other stores. I will say this: when you HAVE to go to an autozone.......go to a good one with courteous helpful staff. i go out of my way to go to this one when i HAVE to. They don't treat me like crap and they don't keep me waiting while customers call in. When other autozones treated me bad THIS location made up for it.

Huge inventory. Knowledgeable sales people. Best place in Cleveland for auto parts. Acdelco…read moreavailable.

This autozone is the worst as far as customer service, I walked into store there were no customers…read morein store, manager was doing paper work, other employee walking around, Manager tells me to wait a second, 4 minutes nothing, I said you guys don't believe in customer service there's no one here and you have me waiting..Manager was rude , I left no purchase..There are two auto parts walking distance, O'Reilly and Advance Auto Parts with much better service..

Honest, reliable, and all round great! Did I say honest, already?…read more These guys are amazing. They will give you an honest quote and never try to up charge. We took our car there for a thermostat issue. They fixed the issue in the same day and the price was reasonable and better than your commercial/name brand garages. Similar issue popped up a week later. I called and they looked at again and fixed the issue at no charge! Highly recommend for any mechanic needs!

My Crown Victoria has been having its oil light flickering while stopped in drive/reverse. it…read morehappenes when the engine is low RPM after a while of driving. I brought my car to here for a QUOTE. I thought my oil pump was the issue, so I was going to diffrent shops to quote it. Well they decided to REPLACE my oil sensor without contacting me and charged me $164 the sensor was already replaced and I told them that. The next day i went to work and the issue was present, still.

see them for youre auto and or truck repair andy is the young guy michael is the older man they do…read moregood work reasonably priced

I took my 2010 Malibu to Michael's shop for E-check repairs. They addressed both issues on my…read moreE-check audit. One was for the transmission, the other was for the gas tank vent. When I took the car for another e-check, they failed my car, even though I had spent over $400.00. I went back to Michael's to complain. He got in the car with me and we went to the e-check site. He complained to the manager to no avail. I dropped him off at the shop, he said he was going to call the EPA. He called and talked to "Dave" at Ohio E-check. He overrode the decision to fail my car. I went back and my repairs were accepted and my car passed. Great job for Michael's!! I will definitely will be going back for any other repairs that I need.

Only repair shop I go to and have for years Greg at front desk is very helpful.Scott has worked on…read moremy vehicles and always done a great job the owner is a great business owner and everyone that works for him knows how to get things done right , I highly recommend this shop

Greg always takes care of me and my family. He does his research to get us the best price and…read morehonest opinions. Truly appreciated in an industry who only care about making money and not caring what's involved in the process. Most times other shops cause more problems to maximize profits. Thank you McMahan's

What a find! I needed tires, but could only afford 2 used ones. I went to 4 other places in the…read morearea; none had used tires in my size and their price for new tires was a bit more than I could afford. I happened upon Elite as I was driving around. The owner, Elias, listened to what I needed, didn't push me to buy new (although his price for new was much cheaper than the other places I talked to), installed 2 used tires and disposed of the old ones for $86 TOTAL. Also, he only initially had one used tire in my size, but promised he would call back as soon as he found one. True to his word, he called me the next day. He's such a great salesman for doing all of that. I'll definitely go back for my other tires and for any other work on my car. Plus: Elias speaks fluent Spanish y eso me hizo comoda tambien. CAVEAT: You won't pay a lot here, but you also don't have amenities like a customer lobby and coffee. In my opinion, who cares if it looks nice if it's so affordable?

NOT TO BE CONFUSED with a similarly named place on Lorain Ave. This place is a treasure. Word of…read moremouth on the repair work and fair transparent pricing is great! The Owner, Elias is a breath of fresh air as far as being able to trust the mechanic. I was turned on to this place by a friend after I told her I needed my rear brakes done and Conrad's was asking $375, I went to Elias who quoted me $175, with parts that came with a 1 year warranty. I had an oil change scheduled at Conrad's but cancelled it after another great quote from Elias, I had him do it and haven't looked back. OF NOTE, when I went to get my oil change he was working on a weans car with alignment issues. he took the car out for a test drive, and while she was gone she struck up a conversation with me about how she found his place accidentally 4 months ago, now her family comes here for the great prices and service. His customers rave about his work and ethic. I recommend coming here and getting a quote. I'm sure you'll be happy.

I went to Eastwood Company Parma for car care products and this review is of the service I received…read moreand the car care products. You should know that I am just getting into car care products and know very little. ECP obviously didn't focus on car care products so their selection is not extensive or intensive. That said, I found everything that I needed to specifically care for my care. I only needed products for leather, interior protector, and wash because I had all the other products. I found Groit and Chemical Brothers products here that met my needs. I also found application pads and microfiber towels for cleaning. I noticed that they have all the other products I bought at another place for car care. I noticed that they had a power tool for buffing. Chemical Brothers sells a whole lot of products and ECP doesn't sell them all. It's best to call ahead to see if they have a product you are looking for. For instance, they had the VRP in a kit but not by itself but they did sell a another protectant. They had the Chemical Brothers leather protectant but not their leather wash and conditioner. But they sell Groit's 3-1 leather. Walking around the shop floor I thought the displays seemed informative and helpful to the buyer. The service was excellent and went above and beyond. One person who helped me said she uses all the products on her vehicle because she doesn't like to sell a product she hasn't used. She even offered to go outside to look at my car's interior so we could pick the right product for it. She was knowledgeable of the products of course and could give her experienced opinion. Heartily recommended ECP

This place has just about anything a true mechanic could possibly want. They have all your standard…read moretools, but they also have the kind of tools needed to make a new sheet metal fender - FROM SCRATCH! That's impressive because they have such metal forming tools in stock so you can play with them before you invest. They have MIG & TIG welders, painting tools, powder coating tools, auto body tools, and much, much more. Don't know how to weld? That's okay, Eastwood's gotcha covered. They have a shop where you can practice and a YouTube channel with instructional videos! I don't always work on cars, but when I do, I prefer Eastwood tools. Get ya some of that!

I got 4 brand new tires from them. When I got home I noticed one tire looked low. It turns out 3…read moretires were correctly filled to 36 PSI but the 4th tire only had 15 PSI. I don't understand how a tire shop could be so incompetent at filling tires with air. Not only is that incompetent, it's also extremely dangerous. Don't go here if you like living.

i took my vehicle there, did four tires have custom rims, rims were scratched vehicle had a big…read moreglob of grease smeared into the front fender. car has a beautiful orange pearl paint job. i use a car fender cover when i am doing work on this car. manager stated, he would take care of me so i took my challenger up there for new tires...... now, at a high speed, approximately eighty to a hundred i have a very weird vibration.i took the tires back to get rebalanced, and now the vibration is at a different speed.and i was told there was nothing wrong with the tires or the balancing. vehicle did not do this before new tires...................... needless to say, i will never come back to conrads. and i have been a customer at this particular conrads, for over 20 years. i do not know what happened to the inside technicians. none of them are the same. and the ones that are, there are completely disrespectful. and are there to just try and get as much money as they can out of your pocket. and not even fix your car properly, or when you get your car back. you all of a sudden have something new, and they want you to pay for a diagnostic to try and figure out what's going on. when there was nothing going on. before the car arrived, it only happened after a new set of very expensive tires that i could have got cheaper.somewhere else would probably better service and not had this vibration that i have to go somewhere else to figure out what 's going on with my car now.... they refuse to assist me at this point..... ohh by the way this vehicle only has 38000 miles on it. and didn't even really need new tires, i just did them, because this is one of my favorite vehicles.... sincerely, a very dissatisfied used to be loyal customer for conrad's. for more than twenty years, what a shame....