I have been a patient at this practice for over 20 years ,yes it can take a while to get through on…read morethe phone but it is a busy practice,,I find everyone really helpful and I have had no problems with the care and treatment I received ,the waiting rooms could do with a make over but at the end off the day it doesn't effect the care and treatment you receive. I have had problems with prescriptions but that's more the fault of M and D greens and not Whinpark ,when the chemist was McKinnons there was very rarely a problem ,so I am very happy with the staff and service at whinpark medical centre ,

The people are very nice and welcoming but the phone line takes forever and the waiting room you…read morewait there for like 10 up to 20 minutes. I have eczema and they sometimes actually give a good medication other wise they would send zerobase which is a moisturiser.

This is probably one of the best GP surgerys in Edinburgh. I have worked in a lot of them and this…read moreis the nicest one. Each GP is very good and very attentive and the reception staff are 'second to none'. Cant be praised highly enough. Pleasant atmosphere and waiting room also

This is or at least was the worst practice in Edinburgh. Particularly Dr Susan M Grant, who is…read moreessentially unfit to practice medicine. Not sure if she is still there or not but she is the worst doctor I have ever encountered. After slipping a disc in my back and being on my back for more than a month in extreme pain, she took one look at me, laughed in my face and told me I'd be better in a week. No examination. Since that time I have been told by several other professionals that had I had treatment at the time then my back would now be fine, instead of which I am still in pain every day. I seriously advise you not to visit this practice.

I wasn't entirely sure how I was supposed to register with an NHS surgery, being a non-national,…read morebut these guys were incredibly helpful all the way through the process. The receptionists were not only friendly but very patient with all my questions. I've visited each of the doctors here now, and they've all allowed me to spend as much time with them as I needed to - I've heard horror stories about rushed appointments and hastily-written prescriptions - but they were very easy to deal with and made jokes while I was there to relax me, which was very much appreciated! I've always gotten appointments within at most two weeks of calling up, and I've been treated with perfect professionalism at all times.

It is practically impossible to see a doctor, when you phone to make an appointment you are told to…read morephone back at 8.30am to make an appointment. When you phone back at 8.30am all you get is an engaged tone. When you finally manage to get through you are told there are no more appointments left that day. So you ask how do I make an appointment to see a doctor - phone back at 8.30am tomorrow. It's Groundhog Day. It is apparently possible to make an appointment for two weeks away, by which time you are probable better or dead. I've no idea how good the doctors are as I can't see one to form an opinion.

You might remember this West End Clinic to be on Station Street in Edinburgh and the offices to be…read morefound in an old Georgian building. The interior was cozy enough, but definitely needed an overhaul in regards to equipment and a sterile impression. I'm happy to say that the offices now have moved to a new location opposite the road into a very modern building, specifically designed and built for the purpose of being a practical environment to serve it's client base. ALL equipment and interior is new. What I like about the place is the space. The waiting room is massive, airy and bright , compared to others I saw and the receptionists are very friendly, in person and on the phone. You also have the self service check in option. The toilets and facilities appear to very clean. In the beginning you needed to make an appointment in advance and most likely you had to call early in the morning, so that they could allocate a free spot to you. Nowadays, they introduced a walk in option in the morning, which runs from 8-10 am. You should arrive before 10 and check in. A doctor will be allocated to you. I believe that there are about 5 main partners/ doctors and a few nurses who help and take appointments for minor inconveniences. A community psychiatric nurse is also available, as well as Family Planning, community midwife and Phlebotomists. Consultation is by Appointment: 7.30-8.30 Wed &Fri. 8.30-11.00 and 2.30-5.30. House calls are possible, but shall be avoided. They take on new patients, who live within their postcode area. Appointments are about 10min long. The location is near to Haymarket!

In Fresher's Week we were virtually forced to sign up to the local Newington Surgery and most of us…read morewere thanking this within a matter of weeks when we came down with the notorious 'Fresher's Flu'. I thankfully evaded it, but around October time this place was swarming with red-nosed, pale-faced students and the doctors coped with it well. I did have to come here when I hurt my shoulder playing rugby. I was seen to by a particularly attractive and young GP who was very attentive. She also gave me plenty of helpful advice on how to recover and avoid future injury. The secretarial staff are also really friendly and there are plenty of informative pamphlets to read through as you wait. Definitely worth being signed up to them if you're a local student or resident.

I rang the surgery recently after the doctor here was recommended to me by a friend. It was obvious…read morethey don't want any new patients at the moment. They strongly advised that I go to a bigger GP surgery so it sounds like it is very understaffed.

This internet high five goes out to Dr. Rudman…read more But i'm going to preface this impending gush fest with a word of warning: I saw another GP here on an emergency appointment and had one of the worst experiences i've ever had at the doctors. There were tears. It was not pleasant. What GP you get on your first go is luck of the draw, as there are a handful of doctors that work out of this practice on rotation. If you get one you like: woohoo! You can look up what days they work online and make appointments with them specifically (though you'll likely have to wait a few weeks unless it's urgent). If you get one you don't: don't panic. Make note of their name and go back on a day they aren't working. May the odds be ever in your favour. (heh.) Ok, onto the jolly stuff. So I have a few ongoing health conditions (it gets jolly soon, I promise)... if my mind and my body had a sitcom, it'd be a hoot. My mind would be all "Ooo look at that shiny thing! Let's go build a fort! Unicorns!" and my body would say, "I hate you." Hilarious! Back in Canada, I had a dream team of doctor types (see Dr. James Dunne's review), so I was really hesitant to start all over again when I moved to Edinburgh, especially when I found out the appointments are only ten minutes. See that sitcom above? That sitcom is longer than ten minutes. But I lucked out. I registered with The Blue Practice (which was confusing as heck, but see Stockbridge Medical Centre review for that cheerful gripe) and Dr. Rudman was the first person I saw. I had returned from Canada the day before and let's just say, I was basically a walking zombie, if walking zombies had emotions and were blubbering idiots on the edge of a nervous breakdown. Dr. Rudman handled it like a pro (which... ok, you'd kind of expect.). He was calm, professional and informative. We set up our next appointment and he's been my go-to brain/body balancer ever since. He also took the steps to get me in touch with some specialists and slowly but surely, i'm building the dream team once more. Ten minutes isn't enough time to work miracles. We didn't have a deep and meaningful conversation. No mountains were moved. But I left feeling better and more confident moving forward that I had some of the building blocks in place... you can't really ask for more than that can you? Plus, once you get past the registration woes (likely expat confusion) and strange appointment wait times (probably expat confusion), the practice is pretty straight forward. The gals at the counter are pleasant and they have a fancy pants automatic check in. So when you are a blubbering mess and don't want to interact with other humans, it's an added bonus point. So if you find a GP you like, this place is aces. Go forth and be healthy Yelpers!

This is the short and sweet kind of review:…read more My poor wee eye was all red and hot and itchy recently and I'd no idea why. I wandered into the Blue Practice, just half an hour before close, and they were able to get me an emergency appointment, and fast. I left with two magical potions which are clearing up the problem. Health comes first and it's so easy to worry about a problem. So, I really appreciate that the Blue Practice and Dr. Drummond could put my worries at bay and give me a solution there and then.

my experience with Dr Copp is always one of professionalism, in depth knowledge and focussed…read moreattention. My health is very important to me and I feel it is important to him too.

From the owner: First class private healthcare in Edinburgh, City Centreread more

I 'inherited' this medical practice as my own on moving to Edinburgh with my family. This was the…read morefamily doctors my wife went to when growing up here and so it made sense we make it my families own. I'm not too sure how you can review a medical practice so will attempt to focus and highlight the main things one looks for when visiting a doctor. So here we go... 1. Ease of making an appointment - pretty good. On average there are between 4-7 doctors available each day and although we now see one if them as the family doctor, should we not be able to get a timely enough appointment, We've always managed to see one of the others the very next day. 2. Waiting time once there - very good. Only ever waited a max. of 10 mins after the allotted appointment time. 3. The doctors themselves - this is an obvious statement, but each doctor to their own! They all appear caring, knowledgeable and attentive....and most importantly, capable! In all our experiences in attending this centre, they have been positive and timely. Not that We are keen to make a habit of lobbing here, but when we do I know we'll be looked after.

The West End Medical Practice is an NHS practice located on Chester Street in the heart of…read moreEdinburgh's West End. The practice has several doctors and as I am not too fussy so long as a doctor listens to me, I have seen all the doctors who work here and have been impressed with all of them. The practice also has two nurses on duty who are very friendly and professional. I recently had cause to use the nurse on a regular basis to have dressings changed following an accident and they made a painful and distressing experience one that was actually bearable. The practice also has a Diabetes Clinic which operates every week and ensures those who have diabetes are seen regularly without having to go to hospital. My only complaint about the practice is sometimes it can be nigh on impossible to get through to them on the phone. This isn't too much of a problem for me as I live close by and can go to reception to make an appointment but if you need a doctor's appointment in a hurry and cannot do this it can be quite frustrating. Also, the surgeries are held in the basement of the building, which means people with mobility problems struggle to get to see a doctor. Some surgeries are held on the ground level but there are still stairs at the front entrance. Overall however this is a good practice and I have been very impressed with the service the staff provide.

This is my GP practice for over 8 years now. It is very…read moreconveniently located just of Elm Row in Stockbridge. The building itself is in need of upgrading but it is not that bad as it is a recent enough build. Accessible for wheelchair users. The Medical Center is occupied by 2 GP practices. mine is Dr Tolley's one. The GPs in this practice tend to stay a long time (2+ years or so). I feel really taken care of and listened to. The doctors I have consulted really take time to hear me out and find out what is wrong. They also have medical assistants and practice nurses, whom are efficient and very friendly (bar 1 or 2 occasions). As I have a chronic condition I require repeat prescriptions. Which they let me order by email. Opening times are until 6pm which makes it good for when you finish work and still need to visit them - saves taking time of work! Good job Dr Tolley!

There are two separate practices within the same building. So don't get confused between the two!…read moreI'm registered with Dr Tolley who are on the left hand side when you're facing the waiting room door. The reception, doctors and nurses have always been great and I've never had too much trouble getting an appointment. You can request to see the same doctor but I'm usually happy to see whichever doctor is available as I've only been in for fairly minor issues. All the doctors have been friendly and have been good about listening to what I've had to say. The nurses are always relaxed and kind and good at making sure I'm comfortable. No complaints at all.

It's not a huge doctors surgery but they are generally friendly and helpful…read more They have quite a lot of same day appointments available, which are released at 8am and 11am for afternoon appointments. They have early morning surgery from 7am on Tuesday and Thursday but these book up fast. The reception staff are efficient and are good at squeezing in appointments in emergencies. The nurses appointments seem more scarce and it's taken me over a week to arrange to get blood taken. They seem to have quite good processes in place for registering and moving address. They are quite busy so I have overhear someone being told that they weren't now in the catchment area so they needed to move surgery.

Suffering from severe anxiety - genuinely missed an appointment through sheer stress by half an…read morehour. Called up to make an appointment for later that day to be told they won't give out appointments the same day even though they have them because it's their policy. Why? To teach those DNA's a lesson?! Even though desperate to see a GP. Obviously assuming anyone who misses an appointment must be taught a lesson! What's the point? See a GP later today or call back tomorrow? Same about of GP time, just a different day. Could the practice manager care less about the situation? Not one bit! Care? Compassion? No. Disgusting way to act.