great customer service small town feel with great products at a fantastic price customer service is…read moresecond to none

From the owner: Independent Family Owned Retail Hardware, Federal Firearms Licensed Dealer.read more

Do not use or expect any help from customer service. Products do not function as they are marketedread more

We bought remnant wood bead board for a project for a great price with great customer service. Not…read moreto mention the cute home decor store inside!

The following review is based on my personal experience with Loyl Construction…read more TL:DR version: Loyl is great, you won't be disappointed if you choose them for your project. We had a "3/4" home remodel, essentially everything except the kitchen. Our previous home stats were 3 Bedroom, 1.5 bath. On completion we have a 4 bedroom, 3 full bath. No additions were added to the home, we just finished the lower level and remodeled existing space. We had Soren as our project manager. Soren was great and very responsive to texts/calls. It is nice having a single point of contact that you can reach out to if you have any issues. Build quality from the sub-contractors Loyl hired on our project is excellent. Special shoutout to Tom and his crew (framer), Jackson and Martin (VerPlank Electric) and Marvin and his crew (paint). The plumbing crew also did excellent work, although I'm not sure of the company name. Our house required some special attention to HVAC. The HVAC company did their best to get everything right, and I thank them for it. Billing was straight-forward and based on progress milestones. I appreciated Loyl's approach to billing in my project, with billing only for what I could go down and verify was completed. There was absolutely no feeling of "shenanigans" when it came to billing. Overall timeline for project completion was extended due to several factors, some of which was on Loyl's end and most of which was on my end due to change orders. Overall, project timeline was as follows: Start: May, 2025. Final Completion, January 2026. Living in a home during a whole home or 3/4 home remodel is challenging, especially with children. Loyl was very considerate of this, and ensured that steps were taken to maintain a livable space during the project (i.e. Water down only for the workday, new furnace removed and installed same day, power only out during the workday, etc...) This was greatly appreciated during a project that forced all 4 family members to one floor. Final thoughts: If we ever remodel our kitchen, Loyl construction will be the first company I contact.

From the owner: Improve Your Quality of Life with LOYL: For All of Your…read moreRenovation and New Construction Needs

Do not use this company. I have been without water since May and after jumping through hoops and…read moreattempting to fix the well we determined we would just need a new one. Got a government loan to assist with the cost and was going through the paperwork process with Kuhns. It was only after a few weeks of going back and forth and getting a permit that we found out Kuhns hadn't even started the paperwork and were now refusing to dig the well for us so we are back to square one. Absolutely poor customer service. I'm shocked a company won't take our money to dig the well and they are ok with leaving us without water.

Kuhns installed our new well 2 years ago. They were very professional and did a fine job. They were…read moreconsiderate of the landscape and left a very small 'footprint'.

We shopped around a lot! (Several places in GR, Kalamazoo and even Chicago) Then finally found…read moreBridge Street Lighting. Darren has been exceptionally helpful and since this is a small family owned business he has been able to customize in ways that no other lighting store offered. This is easily the best lighting store I have ever dealt with!

They are always helpful whether the need is for old or new. I'm thankful for a business like this…read moreto take care of my lighting needs.

Family run and locally operated business. That should be enough said for you to look no further…read more If not, then put on top of that: excellent craftsmanship/impeccable customer service and great pricing! We've used them multiple times and each has been an amazing experience, from picking out materials to installation. The owners and their staff are the best.

Amazing service! We found what we wanted, it was ordered and installed in less than a month. We…read morecould order our sink from them so that was super handy and their own team removed our old green counter top and took it with them when they left! Super great people to work with. Highly recommend!! Now to finish it off with paint, new flooring and backsplash!

This team is thorough, thoughtful, knowledgeable, timely and my absolute number one choice. They…read morehave conducted two home inspections for us and I have felt ultra prepared and informed with the information provided. We have had zero surprises from their efforts, which is a large difference from other companies we have enlisted in past purchases. I am so thankful for their expertise and wouldn't buy a West Michigan home without their inspection and approval prior!

Prompt arrival and very thorough inspection of the home, the out building, and the property…read more Professional and polite during the careful and detailed observations. He carried with him equipment for detailed factual findings that many of the other inspection businesses did not offer. His meticulous approach found multiple defects and issues that were of great importance to our health and welfare, and he gave helpful recommendations on how we might approach and remedy the problems. I highly recommend The HOME examiner INSPECTION SERVICES to anyone and everyone who is buying old or new. He has saved us from future problems and headaches down the road in both our health and the health of the structures and property. We genuinely believe he is one of the good guys out there and are very grateful for his quality approach and careful inspection of our home.