​Our buying experience was very clear and very helpful. Will definitely recommend others. Mo walked…read moreus through the process, got us the info we needed and narrowed down our choices. Ryley was very helpful getting the finance forms filled out. All around great experience!

I always wanted to buy a Mazda and I made a good choice to go to Murray Mazda in Chilliwack. The…read moresales people are so polite and friendly, they answered all my questions. the Sales Manager "Warren Grant" was knowledgeable about the product, polite and honest; he made sure all my questions were answered and also went through all the numbers very clearly which gave me a lot peace of mind.

Tulsi was very inappropriate towards me and kept trying to touch me while I was looking at vehiclesread more

after sending an email inquiring about a model and no response 2 follow up emails were sent over a…read moreweek period. then when calling on the second week to ask about the models and pricing was told all prices are set, I then asked if there was any room as I was really interested. the man on the phone then asked me for themodel number from the site and with in 10 seconds said no the price is final, no response to why no answers to the emails or wiggle room and was told he personally sets the prices and they are final. Sounded annoyed that I even called to ask about their stock..... the offer I made was 500$ below asking cost and then he told me bye and hung up. is this how dealers treat customers now a days? not a good sign.

With the computerized and digitized aspect of most vehicles, these days I find that I can no longer…read moredo the services myself simple things like oil, changes, air filters, headlights, wipers, etc. all have some trick that highly trained mechanics have to do in order to complete the services that I can no longer do it in the comfort of my own garage. These folks have never done me wrong and I've always laid out what is necessary and what it's going to cost when it's done Highly recommended

Service Department is a complete fail. Charged for work they didn't do and when i pointed it all…read moreout they did it, no apologies nothing and no refund. Just checked off the list as all good and handed it to me. Brutal. Apparently they even checked the block heater I don't have.... stay away from getting service here

Update to my previous review. Several issues needed to be rectified with our purchase of a…read morecertified Pre-owned Kia (Sportage Hybrid). Everything was fixed under the Kia warranty, and Bannister provided us with a vehicle during the 11 weeks to fix the issues. The warranty process was lengthy, often waiting over a week for parts. The service department was professional and understanding of our situation. We feel confident that our new-to-us vehicle is now in great shape and look forward to have it serviced at Bannister Kia in the future.

I Just did a Trade In Purchase yesterday. This was my…read moresecond time buying from Bannister Kia. The whole experience was so great. The staff there are so welcoming and accommodating. I knew going in there what I wanted and they really delivered. Everything I asked for, they made happen. Car shopping can be intimidating, Not here though... My sales Guy Nathaniel was super helpful and really listened to what I needed. Much appreciated. Thank you so much! I will definitely be back.

I purchased a vehicle from Chilliwack Volkswagen and it was an awesome experience!…read morefrom the time I walked into the office I was treated like royalty! the sales associate was very knowledgeable and helpful! Amit was very helpful to me, making me feel that I was the only person who matters to him and the rest of the company !! I am having problems to find the right words to express my feelings fo Amit I was introduced to the rest of management who welcomed me to their business! I have never been so welcomed in years of looking for a vehicle!!

We bought our second vehicle within a year from Chilliwack Volkswagen already. Another fantastic…read moreexperience, Sameet is a rockstar, great customer service, very professional and extremely helpful. Great job guys, keep up the good work - highly recommend Chilliwack Volkswagen !!!! Nico Boleslawsky

What is the best way to deal with a bad business? Read the negative reviews and screen them out…read morebefore you deal with them! Chris Anderson Parts Manager and parts staff. This individual does not care about the customer and ignores emails. Enough said. Also, I read the complaint by Kate H. regarding the engine light. I have had two dealerships sell me a used vehicle. Shortly afterwards an engine light came on. What these unscrupulous dealerships are doing is clearing the engine light (Code) instead of fixing the problem which costs money. Then the unsuspecting buyer drives the vehicle and after a very short time, the light comes back. You would think that these dealerships would back their vehicles, but all they care about is a sale! This is why car dealerships are at the bottom of the barrel for respect. Shane O'(Con)nor can afford to look after his customers, but he doesn't. They even got rid of the General Manager so that they didn't have an extra pay cheque to deal with. If "Lip Service" was service, Shane O'Connor would get 5 Stars! I should have listened to a co-worker years ago when he had paid a lot of money for a transmission rebuild. A day after the warranty ran out, the transmission went. If that was not bad enough, O'Connor would not honour the repair.

We bought a used vehicle from this dealership and later found out that the frame was significantly…read morerusted. When we went back to the dealership to request the original inspection report for the vehicle, we were told that they "can't find it". Suspiciously, they have all other records and documents for the vehicle, except the one that shows that the frame was not damaged when they sold it to us. A competent and ethical dealership would be able to, at the very least, provide a basic inspection report on the vehicles they sell. This dealership seems very unprofessional, at best, and possibly even shady. Buyer beware.

As others have posted I was lead to believe that a safety inspection had been done and the vehicle…read morewas in good mechanical condition, this was not the case within 1000 km of purchase front wheel bearing, broken swaybar link, and a blown rear shock. I would think these are things that would show up in a safety inspection if it was done properly, since the rear shock started dripping a pool of oil on the ground once the coverup repair of a Zap Strap on the dust boot let go, Ugly Trucks assured me that this is a common fix for shock absorbers ( a Zap Strap passes safety inspection, not marked on the inspection sheet provided) I would like to believe a broken swaybar link would be noticed in a safety inspection, a wheel bearing could possibly slip by but very doubtful since one side was replaced and a Zap Strap is considered a acceptable fix. According to Ugly Trucks they went above and beyond to try and help me but claimed I didn't let them so I was never compensated for any of the repairs. Beware of there falsified report get your own inspection done or better yet buy elsewhere.

I just bought my first car here, the price was amazing, and the service was amazing. I honestly…read morecouldn't have had a better first car-shopping experience. Thank you so much to Mike, he was very friendly and helpful.

Living in Alberta means almost Zero Hybrid vehicles…read more After my wife Audi ate a deer on Highway 2, I decided I would need to go elsewhere looking for a replacement car. Thats where Bannister Hyundai in Chilliwack B.C. came to the rescue. Not only did the price they quote on line end up being the real price I payed for the car, but they also helped me through the process so i did not have to pay provincial taxes since I am from Alberta. Edward my sales person was great to deal with. From getting me winter tires for the next day, to sticking to the price of the car he quoted me. In 66 years of life, I have not found a better car dealership to purchase from. I would also like to thank Jonathan in financing for getting the paper work done for me in about a hour. To getting me a Intrasit that night, so i could drive home instead of having to spend a night in a hotel. All around a really, great experience. Could not be happier. The Gaffneys. Thanks guys.

Last year I put my self on a waiting list for a Tucson plug in hybrid. . I also asked to be called…read morewhen a new Tucson was on the lot as they had none to review or test drive. When I returned from my winter home this spring I realized I had heard nothing from Bannister. I posted a review noting this. Very soon after I received a call from a Manager asking me to remove the review.He offered me a coffee card ifI did so and apologized, advising the sales person zi spoke with was no longer there. I removed the review and have never heard anything since! BTW, had a similar experience with Bannister Kia! Seems Bannister doesn't need new business!