My neighbor hired this company to remove a tree on my neighbor's property. I had no business…read morerelationship with Retelle Tree Company. Unfortunately when I returned home from work, I discovered Retelle was in the process of removing a tree on my property. When I confronted the owner, he never apologized and left the stump for me to deal with. I asked Retelle to remove the stump since they cut down a tree without my permission and they refused. I don't like to leave negative posts but this is what happened to me.

I love this company. They are efficient, responsive and follow up when they say they will. I've…read moreused them multiple times and will again.

These guys were great, honest and hardworking and friendly. The whole process took a week, from…read morerequesting in yelp to last tree cut. I was gonna get a quote from a few different places but their quote was very reasonable I just decided it was not necessary to contact others. They came out just three days later and completed the job in one day and cleaned up after themselves. Will definitely use them again when I need some tree work done.

I needed a large maple tree removed from my backyard and our tight gate opening didn't allow for…read morelarger machinery. Went with Lopez Landscaping since they had the smaller equipment and manpower to get the job done. The tree was quickly removed but it was a 3 star maybe 3.5 star experience because of the additional work needed to coordinate everything. The good: - competitive quote and they were able to come by quickly to assess the work - flexible in bringing equipment that worked with tight openings - main tree removal was done in 5 hours - removed paver stones so they wouldn't be damaged by machinery - friendly and professional. They accommodated a special request to cut a section for a table The bad: - rescheduling was a huge pain. We had to go back and forth for 3 weeks and I had to proactively follow up to confirm if they were coming - unable to grind the stump as part of the initial quote so had to pay another $400 for them to come back with a different machine - never got an invoice despite asking for one multiple times To summarize, this seems to be a nice family business that has experience removing trees quickly. However, it doesn't appear there is a back office that keeps everything organized so you're going to have to do a lot of work to stay on top of things.

One of the most reliable, professional contractors I dealt with in the time I lived in Andover…read more You can see how knowledgeable he is about different species and the best way to manage them - no slash and cut - Joe looks at the big picture. The fact he's a nice guy and came highly recommended to me didn't hurt. My mother in-law was pleased as well, which made me look good.

This is our second experience working with Joe. He's extremely knowledgeable, efficient, and fair…read more He definitely prevented us from making some pruning mistakes on our own!

Steve has done excellent work for me on two occasions. Each job was done when he said they would…read morebe and for the price quoted. And a very reasonable price at that! The trees I had Steve take down were large trees in difficult circumstances. Steve is a tree climber and limbs the tree as he climbs, then takes the top off and works down from there. It is a tricky technique that takes skill and courage. The advantage to the homeowner is the work is more precise in where the tree falls and the damage to the yard is more limited. Nevertheless, dropping trees and removing the slash is messy work. But Steve and his crew have always left the yard in amazing condition after the extensive work done. I have referred others to Steve Repoza and they have been pleased with his work too. I plan on having him back when the occasion arises. G.N. - Londonderry NH

Good luck getting this guy to even show up for a scheduled appointment. He waited until the exact…read moretime he was supposed to show up to cancel on me. Then he said he'd call me the following week. He never called. I followed up with a voicemail, knowing he was busy until the 3rd week of this month. This guy didn't even have the courtesy to call me back. Not even to tell me he couldn't take the job. Extremely unprofessional and unreliable. Proceed at your own risk.

In the fall of 2023, I needed to have a roughly 50FT pine tree cut down and the stump grinded. Like…read moremost homeowners, I started researching tree companies and found several and got quotes from them. One quote was $1,500 (East Coast Tree), another was $1,550 and the highest quote was $1,950. Trying to save my family a little bit of money, I chose East Coast tree to save $50. Boy, this was a big mistake I made. From the beginning when the receptionist called me, she initially stated that she "could not remember if she had called me" to let me know when the work was going to be happening. This should have been red flag number 1, and I should have said thanks anyway and moved on to the slightly higher priced estimate, but I gave them the benefit of the doubt since no one is perfect. The work was performed with a grapple truck, which when the operator arrived on the morning of 10/19/2023, I could tell he was put into a situation with a vehicle that was too large. He was the only employee from the company who seems to give a d#mn about trying to protect my yard. He spent about half an hour studying the property, looking at the overhead power lines and access to the property before he tried to back the truck into the driveway. He was very careful and used several sheets of plywood to protect the driveway and the lawn. They did a good job cleaning up the debris and cleaning the driveway as well. However, I was not informed of any of the procedures of East Coast Tree prior to the work being performed. Once they were done cutting down the tree and I paid them in full with a check for the work, the truck operator told me someone would be in touch by Monday about coming to grind the stump. Fast forward to Monday afternoon and I still had not heard anything from them about someone coming to grind the stump, so I called around 4pm when I got off work and spoke with the receptionist. I only told her that I had been informed by the grapple truck operator that someone would be in touch by Monday, and I was following up since I hadn't heard anything. She checked about the stump grinder, but I never heard anything back. This was on Monday, 10/23/2023. The next morning, I left for work right around 7am (I have video of this as well). Around 9:15am that morning, they showed up with the stump grinder and did nothing for about half an hour (I have video evidence of this as well - multiple videos that show the two guys who showed up blocking our driveway with the truck/trailer, leaning against the trailer, pacing on my yard smoking cigarettes, etc.). This was until 9:46am (per the time stamp on the security video) when my wife and son noticed them outside the house. They went out and talked to them 2 minutes prior to unloading the stump grinder from the trailer. After the stump grinder was unloaded, they proceeded to drive it through not only my yard, but also my neighbor's. I have a video of this as well that is time-stamped around 9:48am as well as a second video my wife took with her cell phone from eye level. The best part about this whole thing is that my wife called me and told me they had shown up. I called and spoke with the receptionist, who tried calling the guys at our house with the stump grinder, but she could not reach them. Then she asked me to ask my wife to ask them to move the truck since she needed to get out soon after that. When I got home that night and saw the damage, I lost it. They had driven about 30-40FT through the yard with the stump grinder. This was after we had recently had heavy rain, and the ground was very soft. When I called that night to complain to the receptionist about it and ask what they were going to do to fix it, she said she would have someone reach out to me. Throughout the entire process, not once did East Coast Tree do anything proactive to try to reach out to me. I had to follow up with them multiple times after I had not heard anything in days. They did not even apologize for the damage. They said when I talked with her that the damage was "unavoidable because the ground was wet". I told her this was b$#*hit and that they needed to fix the damage. 90% of the damage that was done to the lawn could have been avoided since the driveway was 100% accessible. Also, since my wife and son were home when they came, she could have easily moved her car if they needed more space to access the tree stump to grind it. The stump itself was less than 6FT away from the edge of the driveway, yet the "geniuses" who showed up to grind it decided to drive the heavy stump grinder 30-40FT through the lawn and crush the lawn. They also did not have any plywood to protect the lawn like the grapple truck that cut the tree down. This whole thing is inexcusable. I made enough noise that I got the attention of the company owner, Mr. Fitzpatrick. He called me while I was at work, and we talked about the damage done by his employees. I asked him for something in writing, which he did not agree to. We did however

I would completely avoid this company. They assure you that your property is "fully covered" if any…read moredamage occurs but do not take any responsibility if there actually is damage. After 4 months of back and forth that got myself and my neighbor nowhere, they are now just ghosting us. Really poor follow up and accountability.

(ok Yelp wiped out my review 2 times. Stop it yelp!). Fantastic service, super courteous and…read moreresponsive. Took care of all aspects of the main piece of work( a tree that crashed down on another tree!) and then also took care of two evergreens that were broken. Thank you Joe and Bobby!

This review is long overdue, and I highly recommend County Tree Service…read more I had the guys out to my house last summer to remove a couple trees (both of which were climbs/no crane access) and a huge stump. Last month, I had them back out to remove a large pine tree next to my garage and prune the dead stuff off several other trees. County Tree Service is a family owned and operated business. Joe and, his life-long friend (they've been friends longer than I've been alive), Chucky, along w/Joe's son, Bobby, are friendly, professional, hardworking guys. I actually enjoyed hanging around while they worked, and they didn't seem to mind either. All of their vehicles and equipment are clean & well maintained. Speaking of clean, they do a great job cleaning up the yard when they're done. Some of the other services I got quotes from last year stated that they would not remove excess stump grindings, which is a hassle if you don't have a place to dump them on your property. To top it all off, Joe's pricing is very competitive and he stands by his estimates... the price he quotes is what you pay.

During a recent winter storm a large tree fell on our roof and deck. They arranged for a crane to…read morecarefully remove the tree without causing any further damage! A real treat to work with a professional, hands-on, family run local business!

Took a massive sugar maple down in my back yard. Great price and everything went seamlesslyread more