There really should be an option for zero stars, right? From the building to the experience, what…read morethis place lacks is any sense of class. At one time, the structure was a cool, old, Chagrin Falls house; now, it is a dilapidated shanty in need of complete renovation. If you time your visit right, you can see the staff wheeling a corpse out to the garage for embalming! No kidding! If you are a smoker, you could probably bum a smoke off the guys hanging out near that garage lighting up just before your family's service starts as well. And yes, it is true, a scene from the movie Bad Grandpa was shot here as well, befitting of its classlessness. A funeral is sad enough as it is. Our experience here only made it worse :-(

From the owner: Stroud-Lawrence Funeral Home is a leading funeral home serving the area with compassion and…read moreexperience when you need it. We offer pre-planning services, grief support, funeral services, insurance portfolios as well as caskets, monuments and vaults. For all of your funeral home needs, contact Stroud-Lawrence Funeral Home, in Chagrin Falls.

I approached this process cold and completely clueless. Thank God I received a referral to…read moreSheffield from a family member. The whole task of choosing a headstone and making decisions around the details were overwhelming. That all changed when I finally called and heard Darlene's professional & sweet voice answer. I had an idea of what i wanted for my mother, and after explaining it to Darlene, and hearing in reply, "We just finished an order like that last week." all of my anxieties were allayed. From our initial conversation, I knew that I would be delivered everything I wanted for my mother (and also my father whose stone was being supplemented) and it felt as if i had a dear friend helping me every step of the way. And since I was doing all of this from 2500 miles away, I appreciated the constant communication and the artistic renderings of the final products.

From the owner: Monuments, Memorials, Headstones, Tombstones, Granite, Marble, Bronze, Cemetery Lettering and…read moreRestoration

Tom Steinbauer handled the unexpected funeral of my brother in law. it was a lovely service and…read morefacility. Really great people work here who care about the little things. Thank you so much!

This place makes your unhappy experience of losing a loved one even more unhappy…read more Their AV equipment is from the 1970s and the owner is rude and unpleasant. When we called to discuss our bad experience, he indicated it was all our fault and we did not deserve better since we did not use their embalming services. We'll never use again.

Heritage Cremation is an excellent place to go for your services. The customer service was…read moreexcellent and everything was done in a timely manner.

These folks were extremely professional and comforting. Everything was taken care of in a timely…read moremanner, no worries at all. Going through the loss of a loved one is terrible, it was wonderful feeling taken care of by these nice people.

They truly are the affordable option and the only family owned Jewish funeral home! the others are…read moreowned by large corporations now! It was good to see Shapiro is still a Family business!

I cannot say enough good things about Frank and my experience at Shapiro services. I had to arrange…read morea complicated funeral for my mother who passed away at a memory care facility here in the Cleveland area and who wanted her burial in the family plot outside of New York City. I consulted with Frank in advance and pre-paid the funeral costs. He guided me through every step with support, professionalism and a great deal of kindness and compassion. He helped me to keep the costs manageable and efficient. And then he connected me with a whole team of wonderful people-- from the lovely couple who did the transporting to New York to the amazing rabbi who did the service on the day of the funeral. During an incredibly difficult time Frank was always there to help and guide me, answering every one of my calls immediately and reaching out to me with important details and to get my input on decisions that were needed. I will never forget Frank and am grateful that I found him.

During an incredibly difficult loss, Brad Forward made the entire process feel far less…read moreoverwhelming. His empathy, patience, and genuine understanding was evident at every step, and the thoughtful, loving touches he provided meant more than words can express. He and his team truly went above and beyond, and I highly recommend Brown-Forward Funeral Home to anyone seeking compassionate, professional care during a time of grief. I'd like to express a special thank you to Robert Forward and ushers, Vernon and Bill. Sincerely, the Croone Family

Brown-Forward has gone above and beyond for my family throughout this process. My grandma looked…read moreabsolutely beautiful at her visitation and we are so happy with our experience with them!

My mother and I went to Heritage to set up her and my father's cremation plans. Everyone was so…read morekind, caring, and helpful during the process. When my mom passed the staff who came to get mom were beyond compassionate and respectful. Also, when doing her obituary online, they were so accommodating and made sure my mother's wishes were met every step of the way. The entire staff made sure we were happy with absolutely everything. They also make you aware of everything they are doing along the way. By the end you felt like you were talking to friends who truly cared for your loved one. There are not enough words to express how thankful I am that we went with Heritage Cremation and Burial Society. They are a true blessing to work with. Thank you! Hilary

Everyone at Heritage has been exceptionally helpful and knowledgeable. They have anticipated all of…read moreour needs and fulfilled all of our expectations. We cannot thank them enough.