I approached this process cold and completely clueless. Thank God I received a referral to Sheffield from a family member. The whole task of choosing a headstone and making decisions around the details were overwhelming. That all changed when I finally called and heard Darlene's professional & sweet voice answer. I had an idea of what i wanted for my mother, and after explaining it to Darlene, and hearing in reply, "We just finished an order like that last week." all of my anxieties were allayed. From our initial conversation, I knew that I would be delivered everything I wanted for my mother (and also my father whose stone was being supplemented) and it felt as if i had a dear friend helping me every step of the way. And since I was doing all of this from 2500 miles away, I appreciated the constant communication and the artistic renderings of the final products. read more