I got lucky and found these guys when I was looking for someone to do Venetian plaster on my fireplace wall. I did Venetian plaster on the fireplace wall and micro cement on the hearth. Their work product was so good that I ended up doing micro cement on my powder room walls, which was not something I had planned for.
I talked to and found 5 other people and decided to go with Murano for these reasons:
1. Responsiveness/communication:
I initially texted them at 11pm to inquire and they got back to me right away. I had measurements in hand already so they gave me a quote within an hour.
Throughout the job until they were done, they were very responsive over phone, text, and in person. They communicated with me very well and went above and beyond to deliver the best results in the shortest amount of time. When the job was done, they made sure I was satisfied.
2. Work product:
I was a bit hesitant to find out that they were new to the US. However, talking to them eased my concern because it was clear that they have years of experience outside the country. Their final work product showed their experience and skill. Pictures I took didn't do much justice but their work was impeccable. Not only that, I had people telling me it would take 5 days to do the fireplace but it took these guys 2 days to complete it because they worked from 7am to 6pm all day.
3. Value: I compared their price against 5 other Venetian Plasters and their price was most competitive.
We did a huge kitchen remodel a couple years ago and dealt with a lot of people in the construction business. Most were hard to deal with and unpleasant. Working with Murano was so easy and a pleasant experience. I'm very happy with my new fireplace and powder room.
As someone who has done a lot of work in our home, I know how challenging it is to find good people who provide solid work at a reasonable price. Because I feel lucky to have found these guys, I hope other people can benefit from their work too. read more