Dr Eidem tore my colon during a routine colonoscopy. I ended up in the hospital for 10 days with…read morenothing by mouth, and IV antibiotics. I was told by Dr Eidem that I had 4-5 polyps he had to remove. Three years later I got up the courage to have another colonoscopy as requested by my new doctor. My new doctor informed me after the colonoscopy was over that he found no evidence of polyps ever in my colon. I thought I was going to die after my colonoscopy with Dr Eidem. It took over a year to recover. Please, if you value your health, do not use Dr Eidem. This app made me give him a star, otherwise I wouldn't have.

When I found Dr Eidem on Yelp, I felt really good about making the appointment, as he has awesome…read morereviews from his patients... I had to make my first appointment with his physician's assistant as he is so popular, he's booked for months. So I saw his PA and she was great! She had already read my history and all about what was going on with me! It was so nice seeing someone that was on top of my medical concerns. She said I needed more tests and that Dr Eidem would be the one to perform any additional tests/scopes. So I scheduled an Endoscopy for the following Friday. When I arrived at the clinic everyone was very sweet. When I finally got to meet Dr. Eidem, he was very knowledgeable and explained everything in detail about what he was going to do and how he was going to take care if it. He allowed me to ask questions and I didn't feel rushed at all, he's very patient and caring. When he performed the scope he was very thorough and took samples of anything he thought MAY be a problem, but thought everything was great. He's just that thorough that he sends in samples to be sure everything really is ok. So Dr Eidem is great! If you need a Gastroenterologist in the Plano area, he is your man!

Recently went to this provider and was recommended a colonoscopy. Got the colonoscopy done and am…read morenow receiving bill after bill; even though the provider themselves are in-network with my insurance apparently they decided to schedule the procedure somewhere OUT of network, and not only that facility but also the anesthesiologist and assisting provider for that day are all changing insane bills because of this. It was never discussed that she would be using an out-of-network provider fees for this procedure, and never would have done the colonoscopy with her had I known everything was going to be charged out of network. Other than the billing issues, this Dr didn't seem concerned with getting to the actual root of the problem and just expected me to take laxities the rest of my life, which I'm not about to do. From start to finish, would not recommend.

This Doctor Duraiswamy is highly professional, compassionate, and is extremely knowledgeable. I…read morealways am pleased to see her, and always confident she is the best in town. I guarantee she knows her specialty quite well.

I had been putting off a colonoscopy for about a decade. I didn't realize the age had been lowered…read moreto 45 for your first baseline procedure. I thought it was a rite of passage at 50 years old. Even then, I skipped the procedure because the Covid lockdown was in full effect and all anyone ever talks about is the horrible preparation for the procedure. I opted for the poop-in-a-box instead of the real deal. After the Covid lockdown was lifted, it became impossible to ignore this. Plus, since I wasn't working, I actually had time to deal with the preparation. The administrator that handled my case was very professional, empathetic, but also very persistent. She was not going to let me back out, and frankly I needed this dedicated individual to answer my questions and keep me on target to completion. She was available to answer my questions, no matter how ridiculous or improbable or mundane they might of seemed. Generally she didn't answer the phone, but she was always good about calling me back and giving me the time and attention I needed. The procedure only happens on Mondays and Thursdays. I had to book several weeks in advance. When I got Covid and wanted to cancel, she wouldn't let me. When I told her my fears about the preparation solution, she offered me tablets instead of the unusual tasting liquid. When I had trouble getting the prescription tablets filled at my pharmacy, she rerouted my prescription to a pharmacy that was able to fulfill my request and mail them to me. When I shared my fears about being on a low fiber diet in the days leading up to the procedure, she calmly offered suggestions and helped me come up with a working meal plan. I never did meet this woman, but she is the only reason I was able to get through this procedure successfully. The clinic staff are separate from the administrative people, so you will have to fill out forms again while you wait in the lobby. Once your name is called, the people in the procedure area are all old hats at this. They will go through everything at lightening speed. In fact, since I was without food, water, and sleep, I couldn't think clearly, and consequently, I had trouble understanding them when they spoke so quickly. If there was one thing I would change, it would be asking the staff to slow down just a little. Also, share the medical history from the administrative forms I previously filled out with the procedure staff so that I don't have to do it from memory in a tired and unfueled state. Other than that, everyone was very kind and professional. Despite my fears, they took good care of me. The final report was provided that answered all of my questions. The doctor and nurse did talk to me after the procedure to let me know how everything went, but when you are coming out of anesthesia, it is hard to remember the details. The report had colored pictures of my colon. It was well diagrammed so that you could identify the different internal parts. This report was also sent digitally through the secure portal with the final notes and biopsy results. Depending on your insurance, there may be separate costs for facility charges, anesthesia, and any special tasks that are performed during the procedure, like removing polyps. Because of this, it might be hard to get an exact cost up front. Afterwards, you might be receiving multiple bills from different entities. I hate this! It really should be coordinated and provided to the patient on one bill to rule them all, but such is the status of healthcare in America. Thankfully I don't have to return for a decade. Hopefully in that time, the medical profession will find new ways to screen for colorectal cancers that aren't so invasive or anxiety producing. If not, well, I would certainly trust this establishment with my care again.

Filed a request for an appointment and never received a response. I tried calling for more…read moreinformation and the receptionist was very rude.

Dr. Michele Alkalay at UT Southwestern Children's Medical Center in Plano Texas is an excellent…read morePediatrics Gastro doctor! I did my research, and she is also Assistant Professor at UT Southwestern Medical Center. Dr. Alkalay also specializes in celiac. I needed a Gastroenterologist for my daughter. Dr. Alkalay is courteous, makes you feel comfortable, and listens to all our concerns. She is extremely informative and explained the situation, so we understood the follow-up steps and possible procedures. Our kid loves her. A Pediatrics Gastroenterologist physician that I highly recommend!

I've been going to Dr. Brown for 20 plus years, always a excellent experience. His staff and all…read moreare very knowledgeable and make you feel at home. Had my first ever endoscopy and was in and out like nothing had happened. I would recommend him and his staff to everyone.

Excellent care from Dr. Brown! Equally as good for Megan(PA)...she is a tremendous asset to his…read morepractice! Highly recommend

Dr Malik and the staff were very professional and courteous. Before and after the procedure follow…read moreup were outstanding. He took the time to go over the pre and post procedures. Will definitely recommend Dr Malik.

The procedure was way above par. I give that part of my experience a 5 star BUT afterwards trying…read moreto get into the portal for my results has been a complete nightmare. Its been 2 days and i still can not get into the portal. Can't get an answer on the phone because I always have to leave a message. Can not speak to anyone until they decide to return my phone call. I got a return call and STILL can not get into the portal.

Dr Abraham has been my doctor for many years. I absolutely love her. i wish all doctors were like…read moreher. She looks at your entire health and how it enter acts with what im being treated for by her. She really cares, takes her time with you, answers your questions. Her memory is remarkable. I highly recommend her.

Great physician. Very comfortable to discuss health concerns with and informative about possible…read moreresolutions. Would highly recommend her.

Dr. Maddala assured me that everything is normal. She forgot to tell me that she is only able to…read moreperform endoscopy/colonoscopy but unable to diagnose a diseases. For 8 months I went to hell because of her until I found a good gastroenterologist who cared for patient, did necessary teste and recommended treatment. Dr. Maddala and her assistant, Emily, were not able to ease my suffering; they only experimented medication on me. if you need a diagnosis, other than simple check up, stay away from Dr. Maddala.

I have been a patient of Dr. Maddala for many years, and I have always received quality care. She…read morehas a great bedside manner, and takes the time to listen to her patients.

Being in the medical field I am very familiar with Dr Badr and his work. I can testify for myself…read morenow that I had my turn!! Dr Badr is caring, attentive, knowledgeable and down to earth. The entire experience was different but it actually challenged me to be more disciplined with my diet to prepare for my appointment. The day of the procedure was like a breath of fresh air. It was a smooth ,easy process, no lingering effects from anesthesia(everyone is different). I resumed life as normal. Thank you to everyone that assisted in this process. Dr Badr remains highly recommended in my book. Yall, its true... whatever they put in that IV

What an amazing doctor. These days, you feel good if you get more than three minutes of time with…read moreyour doctor and you're treated like a number, but not with Dr. Badr. I was referred to his practice by my doctor and I have never been more thrilled with a specialist. Dr. Badr truly cares about his patients. his surgery is respectful, his team is very professional and kind, and he is personally very thoughtful and supportive to his patients. he has performed three procedures on me and All have been excellent with wonderful communication and information. I feel very cared for this practice.