Total Ripoff! My boiler stopped working the other day and my usual company was unable to come out…read moredue to being short-staffed that day. I resorted to google and unfortunately came across Aire Serv. Their technician (who was very nice) came out to assess the situation and determined it was caused by a damaged pilot assembly. After calling around for replacement parts, I was told that the parts were out of stock until later in the week. Despite this, I was still charged $234 for the trip fee and diagnostic fee. I was then quoted $1112 for the repairs to be done once the parts were in. I shared this quote with my normal company and they were appalled! Thankfully they fixed the issue for less than half the price Aire Serv was going to charge me! PLEASE do not use this money-grubbing company, and instead use a local independent company if you need heating work done!

Crooks charged $500 for a $50 pump and also unknowingly charged $125 to drive to the service site…read more15 miles away. And this joke is recommended by Angi list?

Mike is amazing! We have had two different plumbers come to our house multiple times to fix our hot…read morewater heater over the last few years and could never find the problem. It has become infuriating to constantly run out of hot water on a seemingly perfectly working boiler/hot water heater. Now, our heat broke so I decided to find another plumber or HVAC company. Mike was referred to me with raving reviews. When contacted, he dropped what he was doing and came here the next morning. Not only did he fix ALL the problems with our heat and hot water heater, he even showed me how to remove the glass on our fireplace and clean it. He is extremely knowledgeable and showed me how to do all the troubleshooting myself next time. I highly recommend him!!!

My hot water heater stopped working on a Sunday night, I contacted two companies for repair and…read moreservice. Dixon's and another company that charges a little less per hour. Within 2 hours on a Sunday I heard back from Dixon's to schedule a service call for Monday morning, I heard from him again first thing in the morning to go over the details and got scheduled for 9am Monday morning. Then at 9:30 I got the first call from the other company, sorry to slow. Dixon's prompt response was not only comforting since I had no hot water, but showed great service from the get-go. Mike arrived with help and within 30minutes had my hot water heater running. He explained each step of the way what he was doing to the pump and why it happened. Fantastic service. Very friendly and professional. I highly recommend his service, another company may be slightly cheaper for labor costs but you won't get better service. Lastly he e-mailed a digital invoice! - GO GREEN!

We are new to the area and never had a mini-split unit. We called The Furnace Guy. Very quick…read moreresponse. Very professional. Great communication. Got our job scheduled in a week! Did a fabulous job and was very helpful and knowledgeable. We encourage you to use The Furnace Guy. You WON'T be sorry. Thanks to Frank and his excellent service!!!

I am not ashamed to say that this service was making me nervous. It was the first time that I have…read morehad my furnace looked after since buying my home 3 years ago (yes, i get it). Frank was communicative, up beat and took the time to talk through everything. He walked me through things to look at, listen to and consider when it came to my system. He performed the service but also explained what he was seeing throughout the process. I felt at ease with the all the information but the steps taken. I would recommend The Furnace Guy to anyone, the value of information given as well as the complete start to finish work was far better than my expectations. He went above and beyond by sharing how I could update my system to accommodate a Smart Thermostat in the future.

Everything was great from estimate through installation!…read more Then they disappeared ... - never completed the rebate process - not available for service, support, warranty We tried to get get the rebate on our own, but we need a receipt (never received) and a signature.

From the owner: "We specialize in heat pump installation and cleanings. We are local and veteran owned. We take…read morepride in our work and customer relationship. Give us a call to improve your quality of life in your own home!"

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

Had Downeast come upgrade our electrical service to 200amp, and they were amazing!…read more So easy to deal with, so thorough and very reasonably priced. All while not having to wait months for the service to happen!! Can't tell you how many of the other companies wanted us to wait months when we needed the service done sooner due to heat pump installation. Quick quote, quick to come walk through, easy payment portal, and they even took care of all the coordination with CMP. Very communicative every step of the way! Even was willing to take care of a couple extra little things that we didn't initially mention while he was here. Top notch! We have found our electrical company for years to come. Great service, great prices, great communication, you can't beat that!

Requested to have 2 existing outdoor outlets to be replaced and they quoted me with a cost of…read more575.00 That quote is not just unreasonable it's more than double what other company's would charge .

OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .

I called their office again today, regarding a repair issue, and I spoke to both Rachel and Nicole…read more They provide excellent customer service. I'm also impressed every time I call the Hollis Office!

We hired Townsend plumbing to replace our furnace. Marty was awesome he completed job when he said…read morehe would. I highly recommend his professionalism

Mr. Townsend returned my call promptly and was able to repair the problem within 24 hours. Thank…read moreyou!