This title company is extremely professional and diligent with fantastic customer service. We used…read morethis company with our mortgage company to refinance about 4 years ago. These folks are so thorough and wonderful. Like I stated we used them a few years ago and they did some forms for my spouse and he lost them. He went there recently and they printed some new documents and notarized them for free.This was really great. Go and use this title company because they are by the book and know what they are doing. Thank you Ms Hamlet, you are a true valueable asset to Chicago Title.

I dealt with Lara Wood as my escrow officer on my home purchaseper seller agent request. I got…read moreletter on June that my property tax which supposed to be taken care by her had not been paid. Lara said that she would take care of it. On August. I got another letter, that it hasn't been paid either. Oh boy! Really disappointed with her. I do hope this time she really takes care of it as she said she would. I don't recommend her based on my experience.

Pleasant atmosphere, bright quiet office in downtown P.A. Happened to be a convenient spot for…read morenotarising documents coming from out of town. Receptionist is very personable and nice. The largest and supposedly one of the better reputationed companies of its kind, Chicago Title has multitudinous locations in California as well as across the nation. As I primarily dealt with another CTC office that handled and dispatched my papers, I cannot vouch for the Palo Alto staff's local market transactions. But my experience was rocky. Upon first appointment the notary was at a loss, didn't know what to do with a snag that wasn't discovered until the last minute and deferred to my contact. The issue that cropped up did not seem uncommon, yet no-one had presence of mind to instruct how to proceed efficiently or split up the process. The meeting should have been salvaged to take care of most of the documents, had options been investigated and presented while there. I mean, we're already gathered, let's be somewhat productive in a tight deadline, right? But since this office wasn't invested in the matter, notary kicked it back to the other larger title branch. Resulting in wasted time, wasted appointment. The next day the accommodating notary in P. A. kindly researched a legitimate work-around the clerical error/mystery, but then.. another set-back, and another. My scenario became an altogether ridiculous 'too many hands in the pot' fubar. All due to bureaucracy. One step forward, two steps back etc. This happened at least twice and squandered the time of a bunch of people. I duly expressed all the ensuing stress to my apologetic and equally frustrated CTC contact, who claimed strict procedure was required to be followed, while two different upper managements had became involved re-scrutinising the situation. It's a wonder I did not verbally take any heads and dump the entire thing. Eventually it was a complete circle-back and powers-that-be realised the original work-around proposed days prior by my contact and the notary.. indeed *was* the expedient solution. So ultimately things were sorted and papers signed here. Not smooth but got done.

Kent, WA office was a Horrible title company to use. Closed a week ago I still no funds from the…read moresale. Mortgage was paid same day as closing my proceed are conveniently being held because their system has been down. The won't return calls, or emails that I have repeatedly sent for over a week now. Such a horrible way to do business. Stick with you local title and escrow company regardless of what your broker 'suggests'.

I had the pleasure of working with Sharlyne on a purchase transaction in Burlingame…read more Sharlyne is pretty professional, friendly, attentive and always patient! She was also very knowledgeable but most of all, she was always available. Even if she could not answer my call, she would always text me and let me know she would return my call at her earliest convenience. I will definitely recommend Sharlyne and look forward to doing more business with her. Thanks Sharlyne!

This review is definitely overdue. This company was the property management for this one bedroom…read moreapartment I wanted to rent in Stockton. I did a walkthrough and did everything you're supposed to do before renting a unit. Everything appeared fine. We completed all the necessary paperwork and keys were provided to me. I was even allowed to move-in early at no extra cost, what a steal right? Unfortunately not, upon moving into the apartment which was in the evening due to work I noticed a bug. I brushed it off and eventually went to bed. I woke up in the middle of the night and went in the bathroom to discover multiple bugs moving around. I started to freak out and I went and turned the lights on in all of the rooms and discovered bugs running on the ceiling, on the counter, etc. This apartment was infested with roaches! I called this company and voiced my concern and of course they pretended to have no idea the apartment had roaches. But upon talking to my neighbors in the apartment building they all had roaches and had them for awhile. The company said they would call an exterminator but wouldn't spray my neighbors apartments. What's the point of spraying one unit and not all of them? Just because you spray my unit doesn't mean they will just go away. I went as far as to call an exterminator to get an honest opinion to this roach situation and the exterminator perspective was the same as mine, you have to address it as a whole. In the end, I put up a fight and got out of that lease along with the money I paid them but minus $60. They took $60 for some unknown reason that was never in the contract. It was always hard to reach this company and they wouldn't communicate with me once I took my roach concern to them. Jose Romero you should be ashamed of yourself for preying on working class people, your character is seriously flawed!

Elvia Garcia at Plaza Real Estate helped me out with my last home purchase, and she is such a…read moredelight to work with. She has a very positive attitude and puts her clients' needs first. I recommend her very highly. Plaza Real Estate is in a convenient location in San Jose close to downtown. Everyone I met there was friendly and helpful. I will be back when it's time to buy my next home!

They were quick and helpful and responsive. I called and asked them to create a file and with one…read moreemail o got a quick response form Luisa and she had it created and I was given easy instructions to get it done They are also very convenient cause they ar located all around Norcal and Oregon

Don't believe all the positive 5-star reviews you read here. A good portion of them are from…read morecompanies who work with them (ex. mortgage agents) and not actual homebuyers whose money this escrow company is taking. Our home builder used them as the escrow agents, so we had no choice but to go with them. I'm extremely disappointed with the service received from First American Title. As another review mentioned, the quality of the work is completely subpar and the agents don't follow up on many mistakes they make. When we went in to sign the HUD1 and the title papers, the lawyer kept saying they would fix the mistakes but they did not. I will not ever use this company again in the future and I recommend no one else ever use them either.

My experience with Angie was simple - in the hot Bay Area market, she completed with no hassle what…read morewas impossible for two other agents, and in record time. She understood my needs and brought forward properties which met what I was looking for, and in a single tour we found my home. And her "bed side" manner during the tour was outstanding - I felt very well taken care of. Furthermore her follow thru was fantastic - from the winning offer she guided me thru, to a "how's things going" check months after the sale. She's professional, thorough, friendly and gets the job done. I recommend her highly and with no reservation at all.

Brittany's team is fantastic. They went above and beyond on the day of closing and were so clear in…read moreall the details and timeline. They are organized and are a strong team of women who share empathy, closing stress and care for you. Even after the title formalities are done, they are super organized and will help you follow up requests almost in real time. Go with them if you're buying/selling in Pacifica, you will not regret.

Carla Williams is a pleasure to work with. Not only is she competent and knowledgeable, but also…read morevery responsive and communicative. From timely updates to swift replies, the entire escrow process felt smooth and seamless. I would highly recommend Carla and vouch for her professionalism and diligence.

I wish I could give zero stars, but unfortunately that's not an option. If you ever see Silicon…read moreValley Heights, and specifically Kelly's name listed as an agent for a home you are trying to rent, do yourself a favor and run the other way. We had a horrible experience just a few weeks ago. There was a listing on Zillow for a home I was really interested in and I immediately reached out to Kelly the same hour it was listed and was able to set up a time with her to go see the space. She initially was responding quickly, and set up a time and met with us at the location. We chatted with her and let her know that we needed to move ASAP which she said she would mention to the owner, and we are ready to move in as soon as the house was finished with the touch ups she mentioned were needed, complete. Everything seemed to be going very well and Kelly seemed nice and like she liked us and wanted to move forward with us. She said that was great and that obviously the owner would rather have someone move in sooner than later. I asked about the process and how it works, and she said she would send the application over to my email to fill out, and if everything looks good, then she would forward it to the owner for approval. Once applications were submitted and background check fees paid ($47 each I believe) She acknowledged the receipt of my husband and I's applications, and let me know that she will be forwarding to the landlord for final approval. She told me that the home will most likely be ready for move-in about a week from the date that we saw it. I told her that was no problem and that should work for us. Fast-forward a couple of days I didn't hear back so I reached out to her and she said she still hadn't heard anything from the owner, which was strange. Kelly said she would reach out and let me know, which she didn't. Two more days pass and I reach out to her again, and yet again she says she hasn't heard anything. She says she will reach out and update me. And of course she doesn't. The following day I reached out to her, letting her know that I needed to continue my house search if this was a no go, and that I needed to know what was going on. She tells me that the owner ended up going with another applicant. Not once during this whole process, did she mention that she would be sending other applicants to the landlord or that they were considering other people. When someone tells you they are forwarding something for approval, and give you an actual move-in date, it kind of insinuates that they are most likely going to move forward with you. I asked her why my application was not pushed forward immediately if I was the first one to see and apply for the place, and she said yes, you were, but there were more showings with my partner Angela and so I just sent waited and sent them all together....!!! I asked her why they didn't follow the first come first serve rule and push my application forward and according to her "that's just how they do things at the company." Which I didn't buy, and was not really an excuse that made sense to me. My thought is she didn't send my application in the first place because she wanted to give it to someone she knew, or she's racist and is discriminating based on the way we look/religion we follow (We're Muslim) and didnt want to rent us the place. So from the beginning she was lying to me telling me she was following up to see if the owner had looked at my application and then later on tells me that she just ended up waiting and sending all the applications together. So obviously, she had not sent in my application immediately when I turned it in. There was so much lack of communication and clearly understanding on her part. I don't know if she's new or if she just doesn't know what she's doing, but Silicon Valley Heights, you really shouldn't hire incompetent people to run your showings. Absolutely terrible service, and treatment-you guys should be ashamed of yourself for wasting peoples time and money

Do not waste your time and money with these scammers. They are most unprofessional management…read morecompany I've ever seen. They will waste your time and money. Will charge you for background screening and at the end a week later they'll tell you landlord gave rant to someone else, without even giving you a reason. Total scams. They living on your screening money. Imagine if they do it to 10 families every day in a single property, how much they will make every day. I'm very sorry I wasted my valuable time with them.