I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

I called due to my AC struggling to keep the house cool during the summer temps…read more Originally I was not shown any digital diagnostics but was told multiple times that the refrigerant was not low First attempt was replacing the TXV, which I was told made no change Then I was quoted for a coil replacement I agreed and had that service done Here is where the problems kind of escalated To replace the coil refrigerant has to be removed, I was informed that I was actually low by 2lbs from a 5lb system Not only that, the system performance was still the exact same after the coil was replaced... they confirmed this with their sensors Then I spoke to the previous home owner who told me the coil was replaced just 2 years ago, so a coil failing that quick is almost impossible... Everything pointed to the fact that the coil was not actually the problem at all and that this service was done unnecessarily I ended up putting the diagnostics I was provided into AI which also had the same opinion that based on everything and my situation, the coil replacement was not needed I had to call them back because their own diagnostics showed that the system was still performing poorly and there was a diagnostic test that was not done even from the beginning which would have actually proven whether the coil needed to be replaced or not I figured out from the data I was given that the issue was the blower was turned to the max setting As soon as it was adjusted then the AC system was performing correctly So in the end the system was actually low on refrigerant and a simple adjustment on the blower was all we really needed I was still charged for the full coil service, no discount To this day we can't say for certain that the coil replacement was necessary and there was no change in the system after it was replaced The main change occurred after our blower was adjusted... Had the FULL digital diagnostic been done from the beginning I would have concrete data, but instead I was only provided with a digital diagnostic after the coil replacement Before the coil replacement I was only shown a hand held analog device which had a small amount of data and did not actually show that we needed a new coil I do feel like I was ripped off and regret not getting a second opinion before going with the full coil replacement, which came out to 1700$ I do appreciate the honesty ( which is why this isn't a 1 star review ), they didn't have to admit that we were actually low on refrigerant and that the temperatures were the exact same before and after the coil swap They did return to make the adjustment to the blower when I called, but it should have been done before leaving to be honest In the end I still feel like I should not have been charged the full coil replacement price, based on everything that happened.... Because it looked like all we really needed was a refrigerant refill and a blower adjustment which should be have been a couple hundred at most.... -1 for not providing full digital diagnostic from the beginning -1 for charging me the full price even after we all saw there was no change in the system after the coil swap

Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

Wade came out quickly and fixed my A/C unit and replaced some needed parts at a reasonable price…read more Highly recommend him.

I am completely impressed with Mr. Hamilton. Went into Facebook and this company was suggested. I…read morerequested a quote at 11 am and he arrived within 2 hours of the request. He is the first contractor to st down with us and provide a Dave to face quote before leaving our home. His passion for customer service is phenomenal and his approach is amazing. Husband and I will be most likely finalizing our hvac with this company.

Gary is very knowledgeable and professional, we had a heat/cool unit replaced on the roof, the…read moreprice was reasonable and work done quickly and efficiently. I would recommend Prescott Heating and Cooling for everything from routine maintenance, troubleshooting to a new unit. Great work! Thank you

I called just to have a check-up on my two a/c units. I recently purchased my home and wanted to…read moremake sure these units were up-to-par and will survive the heat. I called and spoke to Brenda who was very personable and helpful with my concerns. In fact, she even suggested some ways for me to save money prior to me making the appointment. John showed up to my house and was punctual and clean. He was very helpful and explained what he was doing as he went along. But above all, the most honest guy I've met. He could of told me anything and I never would have known the difference. He told me everything checked out good and went above and beyond by wrapping the a/c wiring in new foam, and cut and replaced all of my filters. He only charged me for the service call and no additional. In the end, John offered to assist me on his own time with a problem I was having with my spa. He said he'd help me on the weekend at no charge and gave me his personal cell phone number. Just an all around good guy and a great company to hire. Thanks you guys!

Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

They were professional and was able to get there and use today that I needed a new heater. Got a…read morequote for new heater but all options were 2x the market price.

"OH no! What could we improve?" Service, communication, billing, integrity…read more These guys are crooks. There are no worse. They'll respond to this review with, "Oh no! Please reach out to us," but there's no one there except folks who say, "Management will get back to you," they don't. You've been warned. All those negative reviews mean something.

They refused to service my AC simply because I'm an Airbnb owner. I was in town and my ac stop…read moreworking while I am here in person. However they refuse to come help me fix the ac :(

I had Fiscor Plumbing and Air repair my a/c unit. I was in a bind with guests at my home, so could…read morenot get a second opinion. I was charged $2400 for the repair, which consisted of 15 minutes of work and 2 parts that cost an average of $8 to $21 each. They charged me $950 per part. I asked the manager if he thought that was fair and he said yes. An average of 11,000% mark up on the parts. Never again!

This is the 2nd time I have used AHP for HVAC service…read more As with the first time, the service was high quality, competitively priced, with very honest and friendly service technicians. I highly recommend them for HVAC service needs. I will use them again in the future.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.

Johnny was so helpful! THE MOST HONEST REPAIR MAN I HAVE EVER MET! We received two quotes way…read morehigher than what Johnny quoted us for unit and install! He was punctual and professional and got our ac up and running faster than we could have hoped for! We highly recommend using Johnny services if you are in need of any ac repairs! We couldn't be happier! Thankyou Jesus no more heat wave!

We used them to install our new a/c unit couldn't be happier with their professionalism and…read moreknowledge. He came and explained everything and made our house fell amazing again in our hot Sun just in time for summer. He was punctual and got it all done in one day and we were back in business. Very hard to find contractors like that anymore.

I had a big company, with lots of PR online, evaluate my small AC unit that was having problems. As…read moremy wife always says, get a second opinion. Mountain Air fixed my problem for $275.00. A burnt-out starter. He found it under 5 minutes. Four minutes to remove the AC panel, 1 minute to see the problem that affects most AC units. Duh!! The big company, with a tech with over 16 years of experience, gave us a quote of $9000 plus. Burnt of this, have to do this, replace this, lots of photos, etc. So, who you going to call. Mt.Air !! in my humble opinion.

Mike is absolutely amazing! Professional, quick, kind and very thorough. AC was having issues and…read morehe was able to come out next day to help us identify the issue. Referred us to an air duct company to make sure everything under our house is connected as it should be. I genuinely couldn't recommend this company enough.