What went well? Literally everything from beginning to end! Mike Wilson and his team have been…read moreout to our house a few times in the last 3 years now for work on both A/C and heating. They respond quickly to a call for work, and turn things around fast. They even showed up on the 4th of July to fix our A/C! Who the heck is that amazing? Mike and his team know their stuff, and have helped us with problems big and small, and are totally up front and fair with their pricing. When it's a little fix and fast, that's how it's treated, with no running up of the bill. Honestly wish I could give above 5*. You would never go wrong with Wilson's.

I don't often write reviews on here, but Mike Wilson is so honest, fast, and effective that I…read moreneeded to take the time to do so this time. I have multiple HVAC units and two of them were completely broken. I had been told by two other HVAC companies, one local the other came from Phoenix, that I needed to completely replace my 26 year old unit and it was unsalvageable. I was quoted 18k on the high end and 12k on the low end. Mike took a look at it and was honest and said it's a long shot, but I can replace some parts and do a few things and it might work for a while, but no guarantees. In other words, I had to spend a little money to roll the dice. I decided to roll the dice and the result was a $200 cost, but it's been two months of constantly great performance by a very old unit. This has given me time to save up for the full replacement that will inevitably come. There is even a chance that annual fixes could keep it running much longer than anyone expects. Most HVAC guys would have taken the massive replacement job money but Mike proved to be honest. My other unit took significant diagnosis. I had had problems with it the year prior and used a different local company to fix it. That local company charged me $1,300 dollars and the unit failed again due to the same cause one year later. Bad luck? Maybe, but what wasn't bad luck is that my unit was set by that other outfit to run on half power, instead of on full. I went an entire year running my AC on limited functionality! Mike fixed it and re-set the unit to run properly at a very reasonable price. I might also mention that I had another local company look at this second unit of mine before the company that "fixed" it for $1,300 and that company said the unit was unfixable and needed to be replaced. The quote on that was 12k! The most important quality of an HVAC servicer is HONESTY. Mike didn't lie to me. He was fast in responding, thorough, communicated, used his vast experience to come up with solutions, and left me much better off than I was before he stepped onto my property. I am not throwing shade on ALL of the local HVAC outfits in the Verde Valley, but a couple of them straight up tried to rob me. BEWARE. I will be using Wilson's as long as he is still doing HVAC work.

Just one word is needed, UNBELIEVABLE!…read more In a time when everyone seems inconvenienced to do a job, gets there in their own sweet time, rushes through a job and cuts corners, leaves without imparting any information, and charges an arm and a leg, we run across a company that breaks that mold...FISCOR. We unfortunately had to replace our HVAC unit. They came back to inspect it and make sure it was doing its job. The serviceman spenT time answering my myriad of questions. He was extremely knowledgeable and friendly. He was even kind enough to answer questions about how to get into his field. Just the time and the education he provided, was invaluable. Besides the above, the unit has worked flawlessly and it was a great value for the money we paid. I highly recommend using FISCOR for any HVAC needs!

not a plumbing issu. by accident I parked in front of the PV…read morelocation I was towed. i went into the store and asked if someone call the towing company. they said no of course they called the property manager that called the towing company. I wish they would be honest about it. I will never use this company ever.

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

Rock star company in all aspects from the estimate process to installation. I interviewed 5…read morecompanies for a new HVAC (heat pump) system and Stay Cool was the most honest and trustworthy in their presentation, estimate and expertise. They explained the heat pump system in a manner that was easy to understand. Both Garrett and Jeff were outstanding in the installation and adjustments of my new system. They are kind, professional and honest. Always willing to help, they are timely with excellent communications. I am so pleased with their outstanding service and look forward to working with them in the future.

This story is hard to believe. A few weeks ago, I couldn't find the name of Connolly electric…read morebecause I'm older now, and a certain company came up, and all I wanted was to have insulation installed on my outer AC pipes to the outside of my house. I couldn't find the proper insulation, so I hired ****** to do the job. He did a great job, however, he comes in the house to inspect my unit, and notices that there was a rust stain at the bottom of my HVAC system. He proceeds to tell me that it may not have much life left, and he also noticed rust on the fan outside. Obviously, water wasn't draining correctly, however, my system worked perfectly, giving me great heat and great air conditioning. He said that I needed a new unit, and that prices were going up practically every day. I told him that I would wait until it broke, but he was insistent. Even my wife told him that we couldn't afford it. I'm really hard to sell, as I was a top salesman in my company. Somehow, he finagled his way out of my wallet. He quoted me $14,000, and I went for it for some stupid reason. The following week, they come to my house to install the unit which is almost twice as large as the one I had. I told him I didn't think I needed such a large unit, and from what I remember, he told me I did because it was very hot here. Anyway, three guys came to install it, and first of all, I don't know whether it's their fault on or not, but a downdraft unit came instead of an updraft one. The guys had to wait many hours for another one to be sent. Eventually, it came, however, the unit was so large that the tray that holds the filter underneath wouldn't fit, as the guy forgot to measure correctly. They actually installed it without a filter underneath so we'd have air conditioning. Fortunately, the filter fit in my intake in my house so we wouldn't get dust through the unit. When the machine turned off, the vents banged as there was too much pressure for my little house. Also, they did not change to a higher amp fuse, which should have been 60 amp instead of 30. They put in a 5-ton unit, and I had a 2-1/2 ton unit prior. I told Connolly that our bedroom in the front of the house faces the Sun, and it was hard to cool and heat only that room, so they put a 3-ton unit in. Here's the deal, instead of paying $14,000, I paid $8,200, almost HALF the price from Connolly. My builder will only use these guys, and since my guy is honest, I will agree. Damn, I should have called him first! Oh, by the way, my house is only 7-1/2 years old and 1,500 s.f. large. I would have reported the other guys to the Arizona Contractor office, but they gave me my 7,000.00 deposit back. Just be careful who you deal with, and thanks, Steve, for a wonderful and clean install, as well as Trevor and Todd, who I assume are either owners or managers.

I have used Connolly on 2 of my homes in Cottonwood and although they are a little pricey, they…read morealways show up on time and complete professional work. I'm a little disappointed this time when I called for my AC unit to be checked. I was informed they won't do any work in a home warranty is involved. I explained that the warranty company reimburse me and I would pay them I just needed their service person to call once they diagnosed the problem and I was told they are glad to do the work but they won't call or talk to the home warranty. I called another company who had no problem talking to the warranty company, I paid them and a reimbursement check is being sent.

Can't seem to show up on time, poor communication skills. He said my unit needed a new capacitor,…read morehe replaced it. Lasted 3 days. called another company. That tech said the capacitor was not a new one. Michael is dishonest, can not be trusted

Excellent Job with Great Attention to Detail!…read more MW / Wilson's was referred to us from a 2nd party to repair a previously missed item. Turns out their choice worked out so well we've chosen to continue with biannual HVAC system checks. Wilson's was great demonstrating and explaining the problems our system had - what was previously done right, wrong and not to code. Also, his repair work not only made the system run better but also gave us more room to more around in the utility room. Recommend MW and will be using them again.

This company performed in exactly the way that dissappoints me and other potential customers may…read morewant to consider my experience and at least ask more questions or get a second opinion. I am a long time property manager and call plumbers and trade experts all the time. I have learned discretion. I called this company to look at a tenants 10 year old AO Smith (bought new, commercial grade) water heater. The water heater was making popping noises and she was concerned. The solution was draining the sediment, which can be accomplished in a service call or by any rudimentary handy man in an hour. Guess what I was told? I was told I needed a new water heater at a cost of $4,000. This massive upsale effort is nothing short of disgusting. I drained it myself, problem solved. I wrote this review because the company had no clear way to email them. I could have called with feedback and questions, and I may update this review if aomeone at the company is responsible enough to call me. Until then, it stands and I suggest you get at least two other opinions before replacing equipment at their recommendation.

I signed up for the maintenance plan and am extremely disappointed. A tech did come and inspect my…read moreHVAC system and recommended replacing it. Since it's 30 years old I have no problem with that recommendation. We got prices from the project manager and when we tried to call him a day or so later with some questions, we were told he no longer works there. We were offered 7% off and when questioned them about the 15% off, we were told that has already been taken off. Apparently the original price was over $21,000.00. Since asking about that, we haven't heard a word from them and it's been over a week. VERY DISAPPOINTED!!!

A friend who has used Cottonwood Metal Products' services for over 2 decades referred them to me…read more The owner ordered and had 2 parts needed by my AC compressor installed and charged far less than a more well known company that had refused to discuss their overly high invoice. I felt treated like a customer by Cottonwood Metal Producst, not prey.

From the owner: Cottonwood Metal Products is an HVAC contractor serving Cottonwood, AZ, and the surrounding areas…read more Our licensed and insured technicians provide indoor comfort care to both residential and commercial clients. Our continually-educated staff provides each customer with quality services at affordable prices. Our heating and air conditioning contractors seek to improve the efficiency of your units through high-efficiency options.Cottonwood Metal Products sells and services all major brands ofbrï Furnacesï Boilersï Water heatersï Air conditionersï Heat pumpsï Humidification systemsï Air purification systemsAt Cottonwood Metal Products, we will make sure your heating and cooling systems meet your indoor comfort and budgetary needs.Call us today for an estimate or an appointment.

You can't find better technician, professional knowledgeable and experienced. We have experienced…read moreonly the best service possible, no guess work about what is going to be done. Thanks Lucas and Aaron

DO YOUR RESEARCH when looking for A/C repair. This company took advantage of my elderly mother 6…read moremonths ago. They came out, did an inspection and advised her she needs a new unit, quoted $18K and insisted she signs the paperwork immediately. When she took advice from others and called other companies that have fantastic reviews she was quoted $10K over the phone, same install and unit. One company advised they would like to come out and diagnose the issue instead of just quoting a new unit based on a diagnosis from another company. They came out and they found the issue and she didn't need a new unit and got it repaired for minimal expense. It's been working great for the last 6 months. Do not trust Aireserv - read reviews and get more than one diagnosis and quote. This company is sneaky and taking advantage of elderly people. I have read several reviews on many sites for Aire Serve now and see where they mis diagnose on many requests and go right to needing a new unit. I am writing this review from my perspective so people know what kind of company they are dealing with. I waited a while because I wanted to make sure her repair would last and it has.